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Lucas Plumbing & Heating Ltd

4.9

472 Reviews

Opening Hours
Today -
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Lucas Plumbing and Heating Ltd was founded by Jake and Daniela Lucas with the main aim of providing our customers with the highest quality service to insure all our customers experience the highest standards of engineers for all their plumbing and heating requirements.
We have grown steadily since then, and currently our main services are:

• Plumbing
• Heating
• Commercial plumbing and gas
• Oil and gas Installations

........Our team believes in providing the highest quality service and products to insure that all our customers receive an exceptional service every time we work with you …….

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Boiler repair
    • Underfloor heating
    • Gas safety testing and inspection
    • Power flushing
    • Radiators and central heating
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Heating contractors

    • Oil fired heating equipment
    • Central heating systems (installation and servicing)
  • Bathroom fitters

  • More Services

    • commercial catering installation servicing and breakdown

Customer reviews

Why you can trust these reviews

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4.9
472 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Gas Safety certificate
Customer Service
Quality
Value
On time, polite and completed the job, papework followed very quickly, would recommend to use again.
Customer in Berkshire Posted on 07/06/2022 , work completed 01/06/2022
Excellent work
Customer Service
Quality
Value
Had new gas boiler, hot water tank and replacement radiators fitted. All the work carried out by George and Luke was done to an excellent standard. Very friendly and hard working team. Pipe work is a work of art. Would highly recommend Lucas Plumbing.
Customer in Berkshire Posted on 30/05/2022 , work completed 27/05/2022
Great work replacing and moving boiler
Customer Service
Quality
Value
George from Lucas plumbing came to replace the old boiler and move it from an airing cupboard to the loft. He was super friendly and always kept me in the loop as to what he was doing. Could not recommend them enough, I will be using them for any gas/plumbing work in the future.
Customer in Berkshire Posted on 19/05/2022 , work completed 09/05/2022
Great work
Customer Service
Quality
Value
I have been using Lucas Plumbing for the last four years and their work has been extremely good I would thoroughly recommend them.
Customer in Berkshire Posted on 05/05/2022 , work completed 29/04/2022
Very efficient. A professional plumber
Customer Service
Quality
Value
To change a hot water tank and add new pipework in a confined space was truly a challenge but the work was carried out in a very professional way. Would highly recommend Lucas Plumbing and heating 5 stars for a job well done.
Customer in Berkshire Posted on 14/04/2022 , work completed 13/04/2022
Thorough job at a good price
Customer Service
Quality
Value
Not an easy job to figure out why the underfloor heating was not working throughout the house but the firm's engineer took great care to follow all the wiring, check thermostats and eventually reconfigure the electrics to get heat where it was needed. I was very impressed by the thoroughness shown to get to the bottom of the issue, as well as by the very competitive price. The visit also took place at the appointed time, with no mess left behind
Customer in Hampshire Posted on 11/04/2022 , work completed 08/04/2022
Always good
Customer Service
Quality
Value
Tricky problem, well thought out and some good cost effective options to resolve the issue. I will use again.
Customer in Oxfordshire Posted on 08/04/2022 , work completed 07/04/2022
New column radiator in kitchen
Customer Service
Quality
Value
I found Lucas Plumbing recommended on a local Facebook group. They were easy to get hold of and quick to book in a viewing to quote for the work and discuss options. They were very professional, understood our needs and provided a timely and fair quote. They were flexible and managed to fit the job in around our timelines. The install went very smoothly, we were consulted at all stages to make informed decisions. They were polite, tidy, highly skilled and the work was completed to an excellent standard. We're very pleased with our new radiator, it looks fantastic!
Customer in Berkshire Posted on 08/04/2022 , work completed 18/03/2022
Reliable and helpful plumbers.
Customer Service
Quality
Value
I’ve used Lucas Plumbing on two recent occasions, after being recommended them by my usual plumbers (who were busy). They have been helpful, reliable and efficient, and also used excellent diagnostic skills to sort out the problems in our (old) property - also leaving our bathrooms clean and tidy which is always a bonus. It was also pleasant to be dealt with just as a person rather than the sometimes patronising attitude given to some older women. Thank you Lucas Plumbing.
Helen in Berkshire Posted on 01/04/2022 , work completed 01/04/2022
Gas Boiler Service
Customer Service
Quality
Value
The engineer arrived on time. The work was carried out in a professional manner. The engineer was very friendly and was happy to discuss the work and potential issues.
Robert in Berkshire Posted on 31/03/2022 , work completed 29/03/2022
Leaking radiator thermostat
Customer Service
Quality
Value
I rang and explained the problem and was prioritised, the plumber turned up on time and fixed the leak, replaced both valves on the radiator and checked the system. The whole procedure was done very quickly with no mess. I would always recommend Lucas Plumbing as they are helpful and efficient.
Customer in Berkshire Posted on 29/03/2022 , work completed 25/03/2022
Shower fix
Customer Service
Quality
Value
Excellent service. Called Lucas after considering many plumbers. Not had good response from plumbers in the past. Refreshing to have Lucas plumbing finally fix my shower. Very very pleased with their service and expertise. They investigate and tell you what is wrong immediately. Very professional in their approach. Very polite as well. I will most certainly use them again in the very near future. Thank you Lucas plumbing.
Customer in Wokingham Posted on 04/03/2022 , work completed 04/03/2022
Very pleased, would recommend.
Customer Service
Quality
Value
Booked Lucas Plumbing & Heating to descale our megaflow tank and to fit an Aquabion (water conditioner). Very pleased already with the Aquabion and can see a difference with less limescale. Have used Lucas before and would use again and happy to recommend their services. Easy to book a job, deal with the office and to make the payments. Thank you.
Customer in West Berkshire Posted on 28/02/2022 , work completed 16/02/2022
Great service once again
Customer Service
Quality
Value
A very efficient and helpful service as usual and the technician was happy to listen and advise on questions related to the system.
Customer in Wokingham Posted on 14/02/2022 , work completed 10/02/2022
Professional, knowledgable & would use again
Customer Service
Quality
Value
The team who attended for our boiler service were punctual, professional & knowledgable. I would recommend to others & happily use this company again.
Holly in Bracknell Forest Posted on 09/02/2022 , work completed 03/02/2022
Exceptional service.
Customer Service
Quality
Value
I’ve used Lucas Plumbing for years and they consistently provide exceptional service. The work is completed to a high standard every time. The engineers are always courteous, neat and tidy with their work. Everything is explained regarding work/service done. They go the extra mile. I’m delighted to highly recommend them.
Customer in Hampshire Posted on 07/02/2022 , work completed 04/02/2022
Efficient and friendly service.
Customer Service
Quality
Value
Booked in for oil boiler work very quickly, good communication from the team. Very friendly staff, arrived within time they predicted, worked efficiently, explained what was done and problem was fixed within thirty minutes. Would definitely recommend and use again.
Customer in Hampshire Posted on 07/02/2022 , work completed 21/01/2022
Great service, knowledgeable team
Customer Service
Quality
Value
This is the 4th time I have used Lucas plumbing, every time they have been able to schedule the work quickly, and when they come, they are professional and do a very good job.
Customer in Wokingham Posted on 04/02/2022 , work completed 03/02/2022
Excellent service
Customer Service
Quality
Value
From initial contact to every other dealing Lucas have been great. Haven’t managed to fix all of my issues (not of their making I hasten to add!!) but James was knowledgeable, neat and tidy and installed my new nest in excellent time. We still can’t work out why my heating won’t do what it’s supposed to but that’s an ongoing issue which I’ve asked them to come back and try to resolve and I have absolutely no doubt James will get to the bottom of it. Rebecca is a pleasure to deal with, quick to respond and polite and friendly. You really feel like they care about their customers, a rare thing these days. Very happy so far and will continue to use them going forwards.
Customer in Wokingham Posted on 27/01/2022 , work completed 18/01/2022
Another Great Job
Customer Service
Quality
Value
Our hot water cylinder started leaking on the Monday and Lucas Plumbing came round the same day to drain the system and stop water leaking everywhere. The cylinder was 30 years old and needed replacing. We received a competitive quote the same day and the work was all done on Friday of the same week. A neat job and plenty of hot water now!
Customer in Wokingham Posted on 25/01/2022 , work completed 21/01/2022
Excellent service from beginning to end
Customer Service
Quality
Value
I have found everyone that I dealt with at Lucas Plumbing to be friendly, professional and efficient from the booking of my annual service to the gas engineer who completed the work. He arrived within the timescales quoted and undertook a full service of the boiler with all the relevant checks and explained what he had done. I am happy to recommend this company and will not hesitate to use them again.
Customer in Wokingham Posted on 19/01/2022 , work completed 18/01/2022
Superb business as usual
Customer Service
Quality
Value
This company fitted a new combination boiler for me and the service was carried out in a professional way, on time and to the quoted budget. I have used them for several years for various plumbing jobs and cannot recommend them highly enough.
Mike in Wokingham Posted on 10/01/2022 , work completed 07/01/2022
Problems with the underfloor heating upstairs
Customer Service
Quality
Value
The engineer arrived within the allocated time slot. They were presentable, knowledgeable and helpful as they took the time to explain what the problem that they were able to fix. We were satisfied with the whole process from the original enquiry and explanation of the services and costs involved to the promptness of the engineer and rectifying the underfloor heating problem. If we have any future underfloor heating problems, we will use them again.
Gary in Surrey Posted on 04/01/2022 , work completed 15/12/2021
Professional high standard of work, excellent service
Customer Service
Quality
Value
Lucas plumbing carried out a large amount of work on our project including gas install, heating, general plumbing and bathroom installations, and smart heating control design and install. The team from Lucas were all extremely knowledgeable and carried out all work to a very high standard. The work was clearly quoted, and we were kept inform and throughout on progress and any issues. The Lucas team did an excellent job and resolved all the issues they encountered. All of the team were very easy to work with and we were confident to trust them to carry out the work to a high standard. Excellent company and would have no hesitation to use them again and recommend to anyone requiring plumbing services
Richard in Wokingham Posted on 04/01/2022 , work completed 21/12/2021
Boiler repair
Customer Service
Quality
Value
Prompt professional service and managed to repair our old boiler before Christmas. Will definitely use again to replace our old boiler for a new one.
Linda in West Berkshire Posted on 03/01/2022 , work completed 20/12/2021