Lucas Plumbing & Heating Ltd

This is now the 3rd time I've used Lucas Pumbing, and been happy every time. While not the cheapest rates around, they are reasonable, but most importantly they provide a good service quickly. The plumbers explain everything well and get the job done.

Always arrive in scheduled time slot. Courteous and efficient. Will listen to ''add ons'' when present and discuss validity / implications.

Great job done on my boiler annual service team here polite, considerate of space etc and got in with the job Very pleased with the service, feedback provided and professional manner in which they completed the work

I was recommended to Lucas Plumbing &Heating and was not disappointed. I was the last job of a busy day but the Engineer George Blake was friendly, helpful and professional, happy to answer my questions and give advice. He obviously takes pride in and enjoys his job. He is a real credit to Lucas and I would be happy to recommend this company based on personal experience.

Lucas came out promptly to diagnose our water heater problem on Tuesday June 9 and then came back two days later to fix it. A very fast efficient service.

Excellent customer service from Jake in the office through to his colleague who attended and did what 2 other plumbers had failed to achieve without having to remove so much as a tile from my concealed cistern. Thoroughly recommend, great communication skills to excellent, prompt attendance and plumbing skills.

A professional company we have used for many years on several properties and I am happy to recommend them for maintenance and build works.

I have been using Lucas plumbing for a number of years now and highly recommend. They recently replaced a tap cartridge and as always - came on time, did a professional job, were very pleasant to deal with and reasonable price. I referred them to a few friends of mine and all were happy too. I would definitely recommend on them

Easy to use booking website. Plumber arrived within the allotted time and was very friendly and knowledgeable. Our radiators were constantly heating up despite the thermostat being turned off. He identified that replacement valves were required and came back a few days later to undertake the work. Communication through email confirming the appointment and also sending invoices was very efficient and easy to use. I have recommended them to my parents who love locally and would you’re them again if any other issues should arise.

I have used them for a few years now - A reliable company, they have a good working knowledge, and their charges are reasonable. Always prompt and courteous.

Turned up within appointed period. Very friendly. Drained heating system (boiler, hot water storage, radiators, under floor system) and refilled with fresh incoming water replacing softened water fill. Added inhibitors and vented all radiators. Very methodical and efficient. Removed outdoor shoes every time on house entry. All work completed satisfactorily and on budget.

Had an unexpected oil leak after hours - left a message stating problem. Had a call back at 8 10the following morning and told an engineer would be out to me between 12and4. Visited by Luke who did a temporary repair very efficiently and said he would order a new part.. Received an email stating that the work would be completed on the 17th May- it was again in the time frame stated.

Throughout the visit the engineer and his assistant (apprentice?) were polite, helpful and professional. When issues were found with an easy fix there was no attempt to get unnecessary work completed and constructive advice was given. It was found that heating system flue was in a dangerous condition and remedial work would have to be done. Engineer offered to take further advice on our options and get back to us. Very impressed overall.

After our boiler was installed in 2007 the installer carried out the first annual service. After that the company was no longer interested in providing the annual boiler service. We struggled to find companies who were qualified and willing to do this work. After using one or two companies we found Lucas Plumbing and Heating who have been servicing the boiler now for the last 7 to 10 years. Lucas are easy to contact and to arrange a date for the service, and reliable in turning up to carry it out. After service a report is issued on the work carried out and the results of tests and investigation.

I first found Lucas Plumbing when I was researching a recommended repairer for our Vaillant boiler. They have always been reliable and done a really good job. I recommended them to my daughter who also thought they were extremely good. I have also noticed that since I started using them a couple of my neighbours are now also using them.

This company are in my experience professional and tidy in their work. If you have a problem they never fail to sort it out. I have used them for boiler installation and also for replacement of a hot water cylinder, general plumbing work and annual services. They have never failed to complete the work to a high standard.

I contacted Lucas plumbing after two other plumbers had given up on finding my leak. Luke was on time and very presentable, he was diligent in his working coming to the conclusion my problem was under the kitchen concrete floor, which a detection company will find. Before Luke left he made sure I had the central heating running, which the other plumbers had left me without. I would certainly have them again.

We selected Lucas Plumbing after a recommendation from a neighbour. They first of all were happy to fit a replacement boiler into an existing cupboard (British Gas were not) and the price was almost 2/3 off the competitive price. They arrived on time on the date agreed. George and Kai did an excellent job; no mess and were very friendly and helpful. We would definitely recommend Lucas Plumbing. This is the second job they have done for us and we are very pleased.

If only all companies operated in the same way as Lucas Plumbing. All the engineers are polite and well turned out, and clearly know exactly what they are doing. Emily at the office is great too! Jake the proprietor always comes out to give a quote. An e-mail is sent out a couple of days prior to your appointment, just as a reminder. We've recently had a new boiler fitted by Lucas Plumbing, so superior to our old boiler. Plus they have LPG qualifications, which meant we could have our gas bottles moved to a more convenient location. Wouldn't hesitate to recommend them.

Professional, efficient and friendly service. The engineer arrived on schedule and expedited the work to my total satisfaction and at the price, I budgeted for. I have no hesitation in recommending this company.

My husband and I have always used Lucas Plumbing since becoming home owners. Lots of our friends have used them following our recommendation. My parents are very vulnerable and I contacted Lucas to complete some work at their address on my behalf. As always regardless if the job is big or small they were awesome, professional and trustworthy. Best company we have used.

The service time and date was confirmed and kept to. The engineer was quick, efficient and took time to explain what he had done. He left everywhere clean and tidy. I was very pleased with the service.

Had hot water pouring out of overflow and through the ceiling in two rooms from the loft. Panic! Lucas Plumbing explained the problem in detail so I could understand it and carried out the work quickly and efficiently whilst totally keeping to Covid guidelines. Felt totally comfortable I was given a good price and Daniela in the office provided timely call back, quotes and follow up. Very happy with whole service and would highly recommend.

We have used Lucas Plumbing for our boiler servicing on a couple of occasions in the past and they did a very good job. They also installed replacement oil tanks for us in an efficient job, and all went very smoothly, even the transfer of the oil. Yesterday we had a need to flush through our central heating radiators and the two engineers who came were really excellent. They worked hard all day, flushed all of our radiators without any real inconvenience to ourselves, and now the heating system is working smoothly and is well-balanced. It seems that Lucas Plumbing is a small and professionally run business, with experienced staff and a desire to complete quality work in a friendly and efficient manner. We will continue to use them for all our plumbing and boiler needs.

I cannot fault Lucas Plumbing & Heating Ltd and would highly recommend them. The professionalism, customer service, work carried out has been first class. The ladies I dealt with on the phone were polite and helpful - nothing was to much trouble. Jake who came to do the quote was pleasant and extremely informative and turned up on time. Peter who was here for three days and Fin for two were outstanding - they were polite with great work ethics and extremely tidy at the end of each day - my house was cleaner when they left than when they came - apart from the obvious work that was carried out, you wouldn't have known that i'd any work carried out. They were so good that I've asked them to quote on some other work - I will be using them for all of my plumbing and heating work and will be recommending them to anyone who asks.