Lucas Plumbing & Heating Ltd

Lucas continues to deliver an excellent and value for money service. They provide a clear report with colour photos showing the work completed. They are prompt and efficient too!

I phoned Lucas Plumbing & Heating with a request for urgent assistance to deal with an oil leak from the fuel line. My first telephone impression was one of efficiency and immediate grasp of a difficult situation. Not having used the Company before cost and payment terms were clearly outlined. I was told to expect a call back and an appointment was made for the engineer that day. The engineer arrived as arranged and the problem was dealt with quickly, courteously and in a highly professional manner.

We have used Lucas plumbing before and they always respond quickly. Send you a quote, so you know what to expect and kept updated all the way through. Always polite and mindful of the property and carry out a clean and tidy job. Before leaving, always run through what they have done make sure you are happy and let see that everything is working. Great company and would definitely recommend 👌

Our first time in using Lucas Plumbing & Heating and found them easy to deal with and James the engineer was punctual, polite and friendly. Would recommend this company

I’m always so happy with the consistency of high quality work that Lucas plumbing provide. I had problems with my underfloor heating and also needed to convert back a kitchen sink waste disposal system. The sink was done in the call out charge and also the solution and further prevention advice for the underfloor heating problem was sorted out. Jake’s advice will save me multiple call out charges later on so I’m grateful for that.

A water leak through ceiling light fitting and Lucas Plumbing & Heating attended first on 11/2/25 but still leaking afterwards after some remedial works, then further visit on 17/2/25 report said it was believed to be "user error" when using the shower. I advised that the issue was pipe work to the shower but was dismissed by plumber in attendance. On the fourth visit another plumber found the problem as I had said and on the fifth visit on 11/03/25 the leaking push fitting replaced with new copper fittings. meanwhile the ceiling damage has become worse and need to be replastered. Invoice received for first visit and paid. Second invoice for visit not paid. Third invoice received covering final completed work. We have used the company for many jobs in the past and we have had no problems.

We had an issue with our boiler defaulting to F25 during the extreme cold @ night time only . Reset on number of occasions worked for a while and then on a cold night would default Jake has been here this morning and identified potentially the cause and made a minor adjustment to the valve flow in the airing cupboard . Hopefully this will resolve the issue otherwise he said it could be the sensor within the boiler .

We have used Lucas Plumbing for quite a few years now and have always been very satisfied with their work. Work completed at the amount quoted.

As usual, a simple annual service carried out thoroughly, efficiently, on time and budget. Recommended without reservation.

Lucas plumbing kept us informed about delivery and fitting and the whole job was arranged and completed in about 10 days. Scott did an excellent job, was very careful with our property and he also cleaned up after the job was finished. He also explained how the job would be carried out and how everything worked, which was very useful. We used Lucas to supply a new boiler a couple if years ago, we have a maintenance contract with them and have always had great service from them. Highly recommended!

Jake arrived I line with appointment. Was very professional and efficient. Everything left very tidy and will be happy to continue using Lucas plumbing in the future.

Very pleased with the level of service. Appointment easily booked and engineer arrived within given time slot. Assessed the problem and necessary solution. Awaiting quote for work to be completed. Professional service throughout.

We discovered that the pipe just above the mains stopcock had started to leak. The floor was being covered with water. Phoned Lucas Plumbing and Heating at 8.30am and Jake was with us within the hour. He soon replaced the leaking pipework, quickly, neatly and efficiently. What could have been a nasty flood was averted thanks to the quick response of this company. Another excellent job done.

I have used Lucas Plumbing for my boiler servicing since installation 5 years ago. Booking is easy. They remind me when the service is due and before the appointment. Jake turned up when specified, completed the work quietly and efficiently and followed up with a report of the work done, with pictures of the parts serviced and invoice the same day. A very professional service at a good price.

I had a boiler malfunction resulting in a loss of heating and called Lucas Plumbing to resolve it. They arrived a short time later as arranged and found and resolved it within 20 minutes. Superb service.

Our shower pumped failed, we contacted Lucas Plumbing & Heating who arranged to send around one of their engineers within a few days. The work was completed competently and the plumber who attended was very friendly. The price was very competitive. I would highly recommend them.

Heating system pump replaced under warranty. Lucas' office and attending engineer were very efficient and easy to deal with. No fuss or hassle and job complete.

I have used Lucas Plumbing and Heating for several years now for annual boiler servicing and minor repairs . I find them to be polite, respectful of my home and trustworthy. So much so I that I have recommended them to neighbours in the past.

Having initially come out to assess the problem Lucas Plumbing fixed our shower and replaced our boiling water tap tank quickly and with no mess and very limited disruption. As ever, they were reliable, arriving when promised and worked hard to get the job done quickly. Would highly recommend.

Really quick to respond. Very polite and friendly technician. Sorted the problem within call out and advised on potential problems that could be avoided with an affordable replacement.

Jake was very efficient and as far as I could tell (as a non-engineer) did a thorough job. He was professional and although he had a lot of work to do after me, took time to listen to my concerns on another job, and offered a solution. I would recommend Lucas plumbing and heating

Boiler service was carried out efficiently and queries sorted. There was a small problem afterwards and the customer support was excellent. I would throughly recommend this company

Excellent job - new boilier and it is the best we have known our heating system in the 30 years we've been here.

Boiler serviced without any issues and Stuart was very thorough in completing job . I asked a couple of technical issues and Stuart was able to respond and took time & trouble to give me an analysis of our system shortfalls on a couple of radiators . Very happy once again with Lucas Plumbing

Always found this company very reliable and skilled in what they do. Have used them when the boiler needs a service