Apprehension unnecessary
L W Gas installed my first ever gas central heating system in December 2016. I had been apprehensive about having the work done but I was pleasantly surprised that it was carried out so smoothly and quickly with little disruption. The team were very efficient, friendly and tidy and I have no hesitation in recommending them to others. The company has also carried out the yearly boiler service checks since then, the last being March 2022
Customer in Hampshire
Posted on 19/04/2022
, work completed 08/03/2022
Recommended
Install New Heating & Hot Water System
LW Gas completed a full rip out and install of a new heating and hot water system. From start to finish we were really happy with the service, great communication, tidy work and brilliant immediate aftercare. The team ripped out our dated tank system and replaced with a relocated combi boiler over two days. Dealt with any unexpected issues efficiently and have delivered an amazing result which gives us more space and much more powerful showers. After care has been really good so far. Great local company striking a nice balance between personal and professional service.
Customer in Hampshire
Posted on 22/03/2022
, work completed 02/03/2022
Recommended
Great work
Work carried out was of a high standard, engineers were pleasant and polite. Have recommended the company to many others.
Customer in Hampshire
Posted on 22/03/2022
, work completed 04/03/2022
Recommended
Annual Service Boiler & Fire - Excellent
Exceptionally helpful in planning the visit and taking extra care during the visit, due to member of the household being Immunosuppressed. This at a time when government and some companies have relaxed Covid19 safety requirements. Appointment was made on a day and at time to suit me. This was confirmed by email and a reminder sent the day before. Arrived on time, servicing the boiler and lounge gas fire was carried out in a systematic way, and he also flushed out Magna Clean unit and the engineer cleaned up afterwards. The actual cost was as agreed in advance.
Customer in Hampshire
Posted on 06/03/2022
, work completed 07/02/2022
Recommended
Annual boiler service
The engineer arrived promptly and completed the service in a very professional manner and answered all my questions.
Customer in Southampton
Posted on 22/02/2022
, work completed 02/02/2022
Recommended
Boiler service and pump repair
L W Gas came and conducted our routine boiler service and at the same visit conducted fault finding and repair on a faulty pump. The engineer was on time, polite and explained what he was doing throughout. The company also always provides clear notifications of all appointments and invoices with timely communications reminding of upcoming visits.
Customer in Hampshire
Posted on 18/02/2022
, work completed 03/02/2022
Recommended
LW Gas Heating Service & Repairs
I have been an LW Gas customer since 2011 and can only praise and recommend them for all plumbing, heating and gas service requirements. Our experience of them over the years has been one of reliability, courteousness and excellent service. They have a good team of full time qualified engineers and technicians who are able to respond to customer needs from annual services, installation to breakdowns. Moreover, they have sufficient flexibility allowing them to react to breakdowns without significant delay, which sometimes can be lacking with other companies. I highly recommended them!
John in Hampshire
Posted on 18/03/2021
, work completed 18/02/2021
Recommended
Really recommend
We have used LW Gas for around 15 years now. The engineers are always very efficient, polite, take care in their work and provide good advice. They were also on hand when our boiler broke down over one Christmas period. Have had 2 boilers installed over these years, new radiators, disconnecting gas fire and yearly servicing. Would not use anyone else now.
Customer in Hampshire
Posted on 02/03/2021
, work completed 22/02/2021
Recommended
Clean and efficient service
Efficient, friendly and helpful service from all staff. Good advice and prompt resolution of issues. Always use them for boiler servicing, and love that they send a reminder when this is due. Also, when our boiler needed servicing during the pandemic, the engineer was very covid aware and took all appropriate safety measures.
Customer in Hampshire
Posted on 25/02/2021
, work completed 10/02/2021
Recommended
Excellent service
We have used LW Gas Ltd for our boiler servicing, repairs to our old boiler and installation of a new boiler and Hive device. They always arrive on time and are professional, trust worthy, friendly and tidy. I wouldn't consider using anyone else as I am always more than happy with the service provided.
Customer in Hampshire
Posted on 08/02/2021
, work completed 30/12/2020
Recommended
Professional and efficient
Arrived on time with reminder call beforehand, Covid compliant worker who took care to distance and protect our carpet. Used for years as thorough polite and trustworthy with only necessary work done explaining process. Top of the tree company always providing good service and there when you need them. Thanks
Customer in Hampshire
Posted on 04/02/2021
, work completed 18/01/2021
Recommended
Good service
L W Gas fitted my boiler over 5 years ago and have been servicing it ever since. I have never had a problem with the boiler so that speaks for itself and any other problems with the heating I have had, have been resolved quickly and efficiently. I am very pleased with the level of service I get from them and the engineers are always pleasant.
Customer in Hampshire
Posted on 19/01/2021
, work completed 06/01/2021
Recommended
Great service
LW Gas limited fitted my boiler just over a year ago and then returned to give the boiler its first year service recently. They have been brilliant from start to finish, ideally priced, excellent communication and workmanship. Will definitely continue to utilise their knowledge to continue maintaining my boiler in the future and would be happy to recommend them to everyone.
Customer in Hampshire
Posted on 18/01/2021
, work completed 04/01/2021
Recommended
Reliable company
They carried out my annual boiler and gas fire service. Very thorough and professional. Boiler needed seals replacing. Gas fire flue was faulty, as I live on my own that could have been bad. Excellent service, highly recommended.
Colin in Hampshire
Posted on 07/01/2021
, work completed 29/12/2020
Recommended
Long Term Care
We had our boiler fitted and radiators changed about 15 years ago by LW Gas and since then they have maintained and repaired the whole system. During the initial fitting and during the subsequent 15 years they have provided excellent service. They are courteous and efficient and have responded very promptly when we needed emergency help. They provide a good service at a reasonable price and I will continue to use their services for all my heating and plumbing needs in the future.
Customer in Southampton
Posted on 07/01/2021
, work completed 14/12/2020
Recommended
Annual boiler service, excellent as always
LW Gas installed our boiler and we have used them for the annual service ever since. Dealing with the office is always a pleasure. The engineer arrived on time, was courteous and considerate and did the job efficiently. The care he took over making the payment transaction Covid safe was impressive. Thank you for your excellent service.
Customer in Hampshire
Posted on 29/12/2020
, work completed 07/12/2020
Recommended
Perfect installation
From quote to finish no messing about prompt attention. Second time have used them for a boiler, moved this year needed new one, first port of call for us always had our boiler serviced with them to. Clean and tidy tradesmen, polite and professional. I also like they had an apprentice learning his trade.
Customer in Hampshire
Posted on 22/12/2020
, work completed 09/12/2020
Recommended
Thoroughly recommend
We have used LW Gas to service and maintain our boiler for several years now, and we would not go anywhere else. They are very responsive to enquiries, always on time, extremely helpful, the process is very simple right down to the emailed booking reminders, and their technicians are pleasant to have in the house too. We would thoroughly recommend them.
Customer in Hampshire
Posted on 22/12/2020
, work completed 09/12/2020
Recommended
Recommended for Boiler Service
This is the second year which I have used LW Gas for my annual boiler service. They have always been punctual, professional and friendly, and this year have ensured they've been Covid safe too. Communication prior to and after the service is always prompt and courteous. I highly recommend LW Gas and will continue to use them in the future.
Customer in Hampshire
Posted on 18/12/2020
, work completed 04/12/2020
Recommended
Excellent service
We had our boiler replaced by LW Gas and ever since have had it serviced annually by them. They are always prompt, courteous and thorough. This year was no exception, I would always recommend them.
Customer in Hampshire
Posted on 18/12/2020
, work completed 30/11/2020
Recommended
Annual boiler service
The annual service was completed promptly, efficiently and without any fuss, the engineer was tidy and neat, polite and knowledgeable. We have been pleased with the level of service from LW Gas team and would always recommend them
Customer in Hampshire
Posted on 17/12/2020
, work completed 07/12/2020
Recommended
Boiler service
LW Gas installed a new boiler for me a year ago, and came back to service it this year. Both jobs were carried out with a minimum of fuss and mess. LW Gas also serviced my previous boiler for several years until it gave up the ghost. They will continue to have my business in future.
Customer in Hampshire
Posted on 27/11/2020
, work completed 18/11/2020
Recommended
Superb service
LW Gas installed a new boiler in our home several years ago and have been back to service it every year. Fantastic friendly service with great communications. Would highly recommend.
Customer in Hampshire
Posted on 23/11/2020
, work completed 12/11/2020
Recommended
Annual Service
Good reminder service and explanation of time on site etc. Arrived as promised and completed clean job with no fuss. Will definitely make it a regular annual event.
Customer in Hampshire
Posted on 18/11/2020
, work completed 09/11/2020
Recommended
New Worcester boiler
L W Gas installed a new Worcester boiler at my home. They were friendly and efficient throughout, and all emails and messages were answered promptly. I was very pleased with the installation, and with the overall service provided.
Customer in Southampton
Posted on 03/11/2020
, work completed 24/10/2020
Recommended