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Trusted Traders

Scott Findlay Plumbing & Heating Ltd

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4.9

90 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Scott Findlay began as a sole trader in 1986 and has built up the business over the past 30 years, now employing 8 full time plumbing and heating engineers in Edinburgh.

We are fully Gas Safe registered, providing all types of heating and plumbing work from full boiler and central heating installations, through to the smallest of repairs.

We are Worcester Bosch Diamond Status installers and Edinburgh's largest independent domestic installer of Worcester boilers.

Our services include:

- Central heating and boiler installation.
- All central heating and boiler repairs and upgrades.
-Smart heating controls.
- Boiler servicing.
- Power flushing & power cleansing.
- Landlord's Gas Safety services.
- Supply and fit of flue inspection hatches.
- Cast iron works.
- All general plumbing.
- Bathroom and kitchen works.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Radiators and central heating
  • Plumbers

    • Unvented cylinder installation and maintenance
  • Bathroom fitters

  • More Services

    • gas safety certificates
    • flue inspection hatches

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
90 reviews
Customer Service
5.0
Quality
5.0
Value
4.8
Sort by
New Boiler and supply pipe
Customer Service
Quality
Value
Delighted with the installation and service provided. Everyone I dealt with was very diligent, friendly and communicated well.
Graeme in Edinburgh Posted on 08/04/2021 , work completed 02/04/2021
The trader replied (on 19/04/2021)
Thanks very much Graeme, delighted that you've been so pleased with everything and thanks so much for taking the time to leave a review!
Excellent company
Customer Service
Quality
Value
Absolutely delighted with the plumbing works I’ve had done by Scott Findlay Plumbing & Heating. It is such a relief to deal with an honest, reliable and very fairly priced firm who turned up when they said they would and carried out excellent work. I would not hesitate to recommend this company to anyone.
Customer in Edinburgh Posted on 01/04/2021 , work completed 31/03/2021
The trader replied (on 19/04/2021)
We're so glad you've been happy; we set out to be a local trusted company with high stands and it's lovely to get this kind of positive feedback. Many thanks for the lovely review!
Excellent work
Customer Service
Quality
Value
This was the first time I had used Scott Findlay and they were very helpful and efficient from first to last. Simon installed my new oil boiler outdoors in an exposed location in challenging weather conditions. His hands must have been frozen, and there was no opportunity for him to come indoors for a warm and a hot drink due to the current restrictions. He was efficient and helpful and took time to explain all the features of the new system. My house is now lovely and warm. I am very pleased with the work and the result
Customer in Midlothian Posted on 07/03/2021 , work completed 03/03/2021
The trader replied (on 09/03/2021)
Thanks very much for the lovely feedback and particularly for your kind words about Simon! He's a fabulous engineer and a really great guy, we know we're lucky to have him.
central heating installation
Customer Service
Quality
Value
From initial enquiry to completion of the job, Scott Findlay and his team were reliable friendly very helpful and adaptable. The finished job was to a very high standard and they were full of helpful advice in response to my endless questions. I would have no hesitation in recommending them.
Customer in Edinburgh Posted on 05/03/2021 , work completed 26/02/2021
The trader replied (on 15/03/2021)
Thanks very much for the lovely review. We're genuinely always delighted to hear such great feedback, it's so important to us that our customers feel we've reached the standards we aim for.
New Worcester Bosch Boiler install
Customer Service
Quality
Value
Really happy with our new boiler that was installed recently by the Scott Findlay team. All the engineers were very professional and knowledgeable when I asked random plumbing and heating questions. I liked the text message to advise when engineers were arriving, who arrived on time both days and who were a delight to talk to. I would highly recommend this local Edinburgh company, not only are their prices competitive and fair, they employ quality engineers who know their stuff. Thanks Scott Findlay Ltd.
Customer Posted on 25/02/2021 , work completed 22/02/2021
Professional Boiler installation
Customer Service
Quality
Value
I am a bit late with entering this review but Scott Findlay have just completed another job for us (repair of a burst pipe) which reminded me of how good their service is. Our boiler was declared "dead" last August after some incompetent repair attempts by the contractor (employed by a big name power company) to carry out a service on their behalf. Although Scott Findlay could not do the job immediately they were courteous and professional arranging an appointment as soon as they had space in the diary. Their quote was also £400 less than the other quote we received. We were very satisfied with the work done & the professionalism of the team who installed the boiler as well as the office staff we dealt with. I would recommend giving them a chance to quote for any heating/plumbing jobs.
Customer in Edinburgh Posted on 23/02/2021 , work completed 07/09/2020
The trader replied (on 26/02/2021)
How lovely of you to come back and leave a review after all that time, hugely appreciated and we're really glad we were able to help again!
Boiler replacement
Customer Service
Quality
Value
We required an urgent replacement of our boiler as a fault had been identified by the fault codes on the boiler which caused the boiler to shut down; this was further diagnosed as a fault within the printed circuit board and required the heating to be re-established quickly due to being in the middle of a very cold snap of weather. We had two quotes for the work - Scott Findlay's arrived to survey the work on the Monday at the time previously arranged and had the quotation issued to us on the Wednesday Scott Findlays were just over £800 pounds cheaper than the second reputable gas boiler installation Company. From the date of accepting the quote to having the boiler installed was one day( We were fortunate that another job had been cancelled and that we were treated as a priority as we had no heating and have a child under 8 years of age). The team were amazing from the point of doing the survey to arranging the quotation, payment and installing the project. All on-site employees were compliant with Covid 19 working practices and were clean and tidy from start to finish on the Job - my rating is 10 out of 10- Excellent.
Customer in Edinburgh Posted on 15/02/2021 , work completed 04/02/2021
The trader replied (on 16/02/2021)
Thanks so much for the really kind review, it was a pleasure to get everyone cozy again so quickly!
Exceptionally professional services
Customer Service
Quality
Value
Had a new combi boiler and radiator installed. The work was meant to take 2 days, but due to Covid-19 there was a slight delay with the delivery of the radiator, nevertheless, the work was professional, the technicians were super nice and they made sure the installation was just perfect. The added value of having this work done by nice and professional people is priceless.
Customer in Edinburgh Posted on 19/01/2021 , work completed 19/01/2021
The trader replied (on 27/01/2021)
Delighted that you've been so pleased and really appreciate you taking the time to leave a lovely review!
Great company
Customer Service
Quality
Value
We recently had a brand new combi boiler and nest fitted by Scott Findlay plumbing and heating engineers Ltd after a family recommendation. From start to finish the service that was provided was 1st class, every individual we encountered was punctual and efficient. Simon who came out to give us a quote was extremely knowledgeable and very thorough and provided us we many different options. The two engineers Kenny and Brian who relocated and installed the boiler and lastly Brian who commissioned and provided the finishing touches were very professional and had a wealth of knowledge that allowed a seamless and pleasant process. With the current COVID 19 pandemic around I was a little nervous but everyone that entered our house were fantastic, they kept their distance, face mask were worn and followed government guidelines on keeping themselves and my family safe. We are extremely satisfied with the service and experience provided and we would not hesitate to recommend and use Scott Findlay plumbing and heating engineers again for future needs.
Customer in Midlothian Posted on 19/10/2020 , work completed 16/10/2020
The trader replied (on 21/10/2020)
Thanks so much, we hugely appreciate your kind reviews. We're delighted you've been so pleased with your new boiler and our service. I've passed your thanks on to the team too!
New boiler installed
Customer Service
Quality
Value
We had a new boiler installed recently by Scott and his team. Great communications from the office; excellent, friendly engineers who turned up on time and were very informative. Brilliant service from start to finish - highly recommended.
Customer in Edinburgh Posted on 15/10/2020 , work completed 24/09/2020