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Endorsed by Which? Trusted Traders

Scott Findlay Plumbing & Heating Ltd

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4.9

102 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Scott Findlay began as a sole trader in 1986 and has built up the business over the past 30 years, now employing 8 full time plumbing and heating engineers in Edinburgh.

We are fully Gas Safe registered, providing all types of heating and plumbing work from full boiler and central heating installations, through to the smallest of repairs.

We are Worcester Bosch Diamond Status installers and Edinburgh's largest independent domestic installer of Worcester boilers.

Our services include:

- Central heating and boiler installation.
- All central heating and boiler repairs and upgrades.
-Smart heating controls.
- Boiler servicing.
- Power flushing & power cleansing.
- Landlord's Gas Safety services.
- Supply and fit of flue inspection hatches.
- Cast iron works.
- All general plumbing.
- Bathroom and kitchen works.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Radiators and central heating
  • Plumbers

    • Unvented cylinder installation and maintenance
  • Bathroom fitters

  • More Services

    • gas safety certificates
    • flue inspection hatches

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
102 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
New boiler and radiators installation
Customer Service
Quality
Value
Scott Findlay set up a new boiler and radiators within 3 days. The service was very good and professional. They keep customer updated all the time with each step. The work was carried out efficiently and cleanly. They were also very kind and helpful with customer. I would recommend them in the future.
Shadi in Edinburgh Posted on 03/06/2022 , work completed 02/06/2022
The trader replied (on 06/06/2022)
Thanks very much Shadi for taking time to leave this review of your experience with us, we're so pleased you've been happy with your new heating system and Worcester boiler.
Efficient, reliable and professional
Customer Service
Quality
Value
Scott Findlay have just installed a new combi boiler for us. That involved removing the old boiler, the water tank and decommissioning the cold water tank. We also had several new radiators installed. The job took 4 days; the engineers arrived at the expected time every day and worked without stopping all the time they were here! They were professional, friendly and helpful and communicated well at all stages. The quote for the job was accurate and information from the office was thorough and helpful. The engineers were very conscious of making the disruption (they were working in every room in the house) as minimal as possible and of leaving the system in as workable a way as they could when they left each evening. They also cleaned up after their work, which was much appreciated! The end result is wonderful, the system works perfectly and we are very pleased. I would recommend Scott Findlay without hesitation.
Customer in Edinburgh Posted on 16/04/2022 , work completed 14/04/2022
The trader replied (on 20/04/2022)
Thanks very much indeed for taking time to leave this lovely review. We're so pleased you've been really happy with the installation, wishing you many cosy, trouble free yeas going forwards!
Highly professional and reliable service
Customer Service
Quality
Value
Extremely happy with their service. From the start, they've been honest about the cost we will ensure, they always arrived on time with text and email reminders sent prior to their engineers arriving and always follow up after the job was completed to ensure everything is fine with us. We had our boiler replaced. The two engineers were really professional, punctual, polite and very understanding with our son's special needs who gets upset with strangers in the house. I highly recommend Scot Findlay for their extremely professional and reliable service.
George in Edinburgh Posted on 02/04/2022 , work completed 30/03/2022
The trader replied (on 11/04/2022)
Thanks so much for this lovely review George, it really has been a pleasure working for you every time as you've been really kind and friendly. I'm so pleased you're happy with the work and that you now have a lovely new reliable boiler!
Great plumbers.
Customer Service
Quality
Value
I used Scott Findlay Plumbing and Heating Ltd to remove a boiler and hot water tank, install a combi boiler in a different location and do various other smaller plumbing jobs. Their engineers did a great job on the timescale and at the cost agreed, they were pleasant to deal with and communicated well. The whole project was well managed and neatly and tidily executed. The customer care and communication is particularly impressive. The phone is answered quickly and by someone who knows what they are talking about. The quoting for work, scheduling visits, communicating with the customer and billing all run like clockwork. It is simply a very well run business.
Hugh in Edinburgh Posted on 23/02/2022 , work completed 16/02/2022
The trader replied (on 24/02/2022)
Thanks very much for taking time to leave a review. We're so pleased you've been happy with our works and with our customer service as this is something which is incredibly important to us! It was a pleasure dealing with you.
Highly Recommend!
Customer Service
Quality
Value
Had a boiler and four radiators replaced. Everyone I dealt with was friendly, helpful and professional. The installers were always punctual, friendly, tidy and hard working. I would not hesitate to recommend this company!
Allan in East Lothian Council Posted on 07/01/2022 , work completed 05/01/2022
The trader replied (on 08/01/2022)
Thanks so much its been a pleasure working for you and our engineers thoroughly enjoyed meeting you and your lovely doggy!
Great work, tidy and fast
Customer Service
Quality
Value
The boiler installation was all in time and everything went as planned. Engineer was always on time, friendly and tidy. Would highly recommend.
Emel in Edinburgh Posted on 16/12/2021 , work completed 13/12/2021
The trader replied (on 21/12/2021)
Thanks so much for the fantastic review Emel, delighted that you've been so pleased with everything!
Boiler Replacement Made Easy
Customer Service
Quality
Value
Scott Findlay Ltd removed our old boiler and replaced it with a new Worcester Bosch boiler last week. We thought we were going to face two highly disruptive days - we are working at home due to the pandemic. This was not the case at all - it went so smoothly. We were very impressed with the professionalism of the engineer (Simon) who fitted the boiler, and other members of the company we dealt with to arrange the boiler replacement. From first contact with the company to the last (they checked to see how it was working after installation) the performance of their entire team was flawless, and they were an absolute pleasure to deal with. We would highly recommend Scott Findlay Ltd to others.
Customer in Edinburgh Posted on 28/11/2021 , work completed 24/11/2021
The trader replied (on 30/11/2021)
We're delighted to hear the whole process was pain free and straightforward, thanks very much for letting others know about your positive experience!
Very professional
Customer Service
Quality
Value
We had our old, inefficient boiler replaced with an up to date Bosch boiler. Throughout, Scott Findlay did their best to accommodate our needs and were easily accessible to discuss the work to be done and when. They tried hard to fit us in to their schedule at a very busy time of the year and we are grateful for that - given the then sudden drop in temperature. The work has now been completed and we are very satisfied with the result. Throughout our dealings with Scott Findlay, we have been impressed with their professionalism in all aspects of our contact with them and would recommend them unreservedly.
Customer in Shropshire Posted on 10/11/2021 , work completed 06/11/2021
The trader replied (on 12/11/2021)
Thanks very much indeed for this lovely review Avril, I'm really pleased that we were able to help!
insallation of new boiler
Customer Service
Quality
Value
Excellent installation of a new boiler in a difficult position. Very efficient engineer Stephen, who resolved our problems
Customer in Lanark Posted on 30/08/2021 , work completed 27/08/2021
The trader replied (on 03/09/2021)
Thanks so much for taking time to leave this kind review, we really appreciate it.
Great job on a new boiler
Customer Service
Quality
Value
Scott Finlay staff were always punctual, pleasant and reliably great at their jobs. If only all tradesmen were this good!
Stephen in Edinburgh Posted on 22/06/2021 , work completed 01/06/2021
The trader replied (on 07/07/2021)
Thanks so much Stephen, we really appreciate the lovely review!