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Scott Findlay Plumbing & Heating Ltd

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86 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed


Scott Findlay began as a sole trader in 1986 and has built up the business over the past 30 years, now employing 8 full time plumbing and heating engineers in Edinburgh.

We are fully Gas Safe registered, providing all types of heating and plumbing work from full boiler and central heating installations, through to the smallest of repairs.

We are Worcester Bosch Diamond Status installers and Edinburgh's largest independent domestic installer of Worcester boilers.

Our services include:

- Central heating and boiler installation.
- All central heating and boiler repairs and upgrades.
-Smart heating controls.
- Boiler servicing.
- Power flushing & power cleansing.
- Landlord's Gas Safety services.
- Supply and fit of flue inspection hatches.
- Cast iron works.
- All general plumbing.
- Bathroom and kitchen works.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Radiators and central heating
  • Plumbers

    • Unvented cylinder installation and maintenance
  • Bathroom fitters

  • More Services

    • gas safety certificates
    • flue inspection hatches

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

86 reviews
Customer Service
Sort by
New Worcester Bosch Boiler install
Customer Service
Really happy with our new boiler that was installed recently by the Scott Findlay team. All the engineers were very professional and knowledgeable when I asked random plumbing and heating questions. I liked the text message to advise when engineers were arriving, who arrived on time both days and who were a delight to talk to. I would highly recommend this local Edinburgh company, not only are their prices competitive and fair, they employ quality engineers who know their stuff. Thanks Scott Findlay Ltd.
Customer Posted on 25/02/2021 , work completed 22/02/2021
Professional Boiler installation
Customer Service
I am a bit late with entering this review but Scott Findlay have just completed another job for us (repair of a burst pipe) which reminded me of how good their service is. Our boiler was declared "dead" last August after some incompetent repair attempts by the contractor (employed by a big name power company) to carry out a service on their behalf. Although Scott Findlay could not do the job immediately they were courteous and professional arranging an appointment as soon as they had space in the diary. Their quote was also £400 less than the other quote we received. We were very satisfied with the work done & the professionalism of the team who installed the boiler as well as the office staff we dealt with. I would recommend giving them a chance to quote for any heating/plumbing jobs.
Customer in Edinburgh Posted on 23/02/2021 , work completed 07/09/2020
The trader replied (on 26/02/2021)
How lovely of you to come back and leave a review after all that time, hugely appreciated and we're really glad we were able to help again!
Boiler replacement
Customer Service
We required an urgent replacement of our boiler as a fault had been identified by the fault codes on the boiler which caused the boiler to shut down; this was further diagnosed as a fault within the printed circuit board and required the heating to be re-established quickly due to being in the middle of a very cold snap of weather. We had two quotes for the work - Scott Findlay's arrived to survey the work on the Monday at the time previously arranged and had the quotation issued to us on the Wednesday Scott Findlays were just over £800 pounds cheaper than the second reputable gas boiler installation Company. From the date of accepting the quote to having the boiler installed was one day( We were fortunate that another job had been cancelled and that we were treated as a priority as we had no heating and have a child under 8 years of age). The team were amazing from the point of doing the survey to arranging the quotation, payment and installing the project. All on-site employees were compliant with Covid 19 working practices and were clean and tidy from start to finish on the Job - my rating is 10 out of 10- Excellent.
Customer in Edinburgh Posted on 15/02/2021 , work completed 04/02/2021
The trader replied (on 16/02/2021)
Thanks so much for the really kind review, it was a pleasure to get everyone cozy again so quickly!
Exceptionally professional services
Customer Service
Had a new combi boiler and radiator installed. The work was meant to take 2 days, but due to Covid-19 there was a slight delay with the delivery of the radiator, nevertheless, the work was professional, the technicians were super nice and they made sure the installation was just perfect. The added value of having this work done by nice and professional people is priceless.
Customer in Edinburgh Posted on 19/01/2021 , work completed 19/01/2021
The trader replied (on 27/01/2021)
Delighted that you've been so pleased and really appreciate you taking the time to leave a lovely review!
Great company
Customer Service
We recently had a brand new combi boiler and nest fitted by Scott Findlay plumbing and heating engineers Ltd after a family recommendation. From start to finish the service that was provided was 1st class, every individual we encountered was punctual and efficient. Simon who came out to give us a quote was extremely knowledgeable and very thorough and provided us we many different options. The two engineers Kenny and Brian who relocated and installed the boiler and lastly Brian who commissioned and provided the finishing touches were very professional and had a wealth of knowledge that allowed a seamless and pleasant process. With the current COVID 19 pandemic around I was a little nervous but everyone that entered our house were fantastic, they kept their distance, face mask were worn and followed government guidelines on keeping themselves and my family safe. We are extremely satisfied with the service and experience provided and we would not hesitate to recommend and use Scott Findlay plumbing and heating engineers again for future needs.
Customer in Midlothian Posted on 19/10/2020 , work completed 16/10/2020
The trader replied (on 21/10/2020)
Thanks so much, we hugely appreciate your kind reviews. We're delighted you've been so pleased with your new boiler and our service. I've passed your thanks on to the team too!
New boiler installed
Customer Service
We had a new boiler installed recently by Scott and his team. Great communications from the office; excellent, friendly engineers who turned up on time and were very informative. Brilliant service from start to finish - highly recommended.
Customer in Edinburgh Posted on 15/10/2020 , work completed 24/09/2020
A new gas boiler
Customer Service
The company were so easy to deal with, yet totally professional. In doing a gas inspection of my flat, they had to condemn the boiler. I asked them foe a quote, which I thought was reasonable. Setting up the appointment was quick, and the work was carried out cleanly and professionally. They also found that a new pump was needed, but that's not surpring after 20 years. I'm happy to recommend this company to anyone.
Customer in Edinburgh Posted on 06/10/2020 , work completed 02/10/2020
A company you can trust
Customer Service
Scott Findlay have just replaced our 23 year old boiler which they have kept functioning for us over the last 5 years with a modern condensing boiler.This required replacing the incoming gas pipe from the meter in the garden through the depth of the house to the boiler site at the back and we were very apprehensive about the likely disruption. We knew from past experience that they would do a professional job, but this was more complicated and involved several other trades. The main gas engineer, Cameron worked like a Trojan for three days and all the others involved arrived to schedule and each one did a first class job. Our house and garden were fully restored and all rubble and old equipment removed. Just to mention the before and after-we appreciated Scott coming out the week before to go through what we could expect and have always found Claire and the office staff To be both friendly and efficient.
Customer in Edinburgh Posted on 25/08/2020 , work completed 20/08/2020
The trader replied (on 17/09/2020)
Thanks so much for the lovely review. We're really delighted that you found things so much less stressful than you'd thought and that you now have an efficient new boiler!
Replacement Combi Boiler and upgrade of radiators
Customer Service
From the first visit to the offices of Scott Findlay at Meadowbank to the commissioning of the new boiler, the whole process was carried out in a friendly, courteous & professional manner. All the staff were very helpful and explained fully the requirements for each part of the job. Regular updates were provided, job starting date arranged and text updates of which engineer was coming and when, were a big help. All the friendly engineers respected the requirements of the Covid virus and kept all the work areas clean, tidy and safe. They each provided an excellent standard of work. The new boiler is working perfectly and without hesitation Scott Findlay will be carrying out the annual services and any other additional plumbing & heating work required. Many thanks to all the staff.
Customer in Edinburgh Posted on 04/07/2020 , work completed 03/07/2020
The trader replied (on 15/07/2020)
Thank so much for taking time to leave a review. We're delighted you've been so happy with your installation and all our engineers and really glad that you chose to use a local business too, particularly in these difficult times!
Replacement boiler installation
Customer Service
Scott Findlay replaced the existing boiler and water heating system with a new combiner's boiler. Their work was efficiently carried out with little disruption and no mess, leaving the property as though it had not been touched during a major re-plumbing job. Their engineers were courteous and worked well with the social distancing rules in place in the day, wiping down surface touched with disinfectant wipes at the end of each day. On completion of the job the operating instructions for the newly installed system with efficiently and concisely explained. I thoroughly recommend Scott Findlay's services.
Customer in Aberdeenshire Posted on 24/06/2020 , work completed 23/06/2020
The trader replied (on 15/07/2020)
Thanks so much for the kind feedback John, very much appreciated! I'm really glad you felt safe during this difficult time.