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Endorsed by Which? Trusted Traders

Scott Findlay Plumbing & Heating Ltd

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94 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed


Scott Findlay began as a sole trader in 1986 and has built up the business over the past 30 years, now employing 8 full time plumbing and heating engineers in Edinburgh.

We are fully Gas Safe registered, providing all types of heating and plumbing work from full boiler and central heating installations, through to the smallest of repairs.

We are Worcester Bosch Diamond Status installers and Edinburgh's largest independent domestic installer of Worcester boilers.

Our services include:

- Central heating and boiler installation.
- All central heating and boiler repairs and upgrades.
-Smart heating controls.
- Boiler servicing.
- Power flushing & power cleansing.
- Landlord's Gas Safety services.
- Supply and fit of flue inspection hatches.
- Cast iron works.
- All general plumbing.
- Bathroom and kitchen works.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Radiators and central heating
  • Plumbers

    • Unvented cylinder installation and maintenance
  • Bathroom fitters

  • More Services

    • gas safety certificates
    • flue inspection hatches

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

94 reviews
Customer Service
Sort by
insallation of new boiler
Customer Service
Excellent installation of a new boiler in a difficult position. Very efficient engineer Stephen, who resolved our problems
Customer in Lanark Posted on 30/08/2021 , work completed 27/08/2021
The trader replied (on 03/09/2021)
Thanks so much for taking time to leave this kind review, we really appreciate it.
Great job on a new boiler
Customer Service
Scott Finlay staff were always punctual, pleasant and reliably great at their jobs. If only all tradesmen were this good!
Stephen in Edinburgh Posted on 22/06/2021 , work completed 01/06/2021
The trader replied (on 07/07/2021)
Thanks so much Stephen, we really appreciate the lovely review!
Boiler installation
Customer Service
I asked Scott Findlay to install a new boiler for me after my old boiler was found to be unfit to use. They were helpful, courteous and turned up on time when they were supposed to do so. They did an excellent job with the minimum of disruption and I found them a please to use. I would certainly use them again and recommend them highly.
John in Greater London Posted on 06/06/2021 , work completed 02/06/2021
The trader replied (on 07/06/2021)
Thank you so much for the lovely review John, it was a pleasure dealing with you!
Worcester Bosch CH boiler installation.
Customer Service
Excellent company to deal with. Highly professional with good communication from office and high quality tradesmen. From initial assessment, through recommendation, installation and commissioning of boiler, all works completed on time and according to estimate. The office communication is excellent, and the tradesmen do a fine job and are a pleasure to have around the house. We would have no hesitation in recommending Scott Findlay to others.
David in Edinburgh Posted on 21/05/2021 , work completed 29/04/2021
The trader replied (on 21/05/2021)
It was a pleasure working for you David! Thanks very much for the lovely review.
New Boiler and supply pipe
Customer Service
Delighted with the installation and service provided. Everyone I dealt with was very diligent, friendly and communicated well.
Graeme in Edinburgh Posted on 08/04/2021 , work completed 02/04/2021
The trader replied (on 19/04/2021)
Thanks very much Graeme, delighted that you've been so pleased with everything and thanks so much for taking the time to leave a review!
Excellent company
Customer Service
Absolutely delighted with the plumbing works I’ve had done by Scott Findlay Plumbing & Heating. It is such a relief to deal with an honest, reliable and very fairly priced firm who turned up when they said they would and carried out excellent work. I would not hesitate to recommend this company to anyone.
Customer in Edinburgh Posted on 01/04/2021 , work completed 31/03/2021
The trader replied (on 19/04/2021)
We're so glad you've been happy; we set out to be a local trusted company with high stands and it's lovely to get this kind of positive feedback. Many thanks for the lovely review!
Excellent work
Customer Service
This was the first time I had used Scott Findlay and they were very helpful and efficient from first to last. Simon installed my new oil boiler outdoors in an exposed location in challenging weather conditions. His hands must have been frozen, and there was no opportunity for him to come indoors for a warm and a hot drink due to the current restrictions. He was efficient and helpful and took time to explain all the features of the new system. My house is now lovely and warm. I am very pleased with the work and the result
Customer in Midlothian Posted on 07/03/2021 , work completed 03/03/2021
The trader replied (on 09/03/2021)
Thanks very much for the lovely feedback and particularly for your kind words about Simon! He's a fabulous engineer and a really great guy, we know we're lucky to have him.
central heating installation
Customer Service
From initial enquiry to completion of the job, Scott Findlay and his team were reliable friendly very helpful and adaptable. The finished job was to a very high standard and they were full of helpful advice in response to my endless questions. I would have no hesitation in recommending them.
Customer in Edinburgh Posted on 05/03/2021 , work completed 26/02/2021
The trader replied (on 15/03/2021)
Thanks very much for the lovely review. We're genuinely always delighted to hear such great feedback, it's so important to us that our customers feel we've reached the standards we aim for.
New Worcester Bosch Boiler install
Customer Service
Really happy with our new boiler that was installed recently by the Scott Findlay team. All the engineers were very professional and knowledgeable when I asked random plumbing and heating questions. I liked the text message to advise when engineers were arriving, who arrived on time both days and who were a delight to talk to. I would highly recommend this local Edinburgh company, not only are their prices competitive and fair, they employ quality engineers who know their stuff. Thanks Scott Findlay Ltd.
Customer Posted on 25/02/2021 , work completed 22/02/2021
Professional Boiler installation
Customer Service
I am a bit late with entering this review but Scott Findlay have just completed another job for us (repair of a burst pipe) which reminded me of how good their service is. Our boiler was declared "dead" last August after some incompetent repair attempts by the contractor (employed by a big name power company) to carry out a service on their behalf. Although Scott Findlay could not do the job immediately they were courteous and professional arranging an appointment as soon as they had space in the diary. Their quote was also £400 less than the other quote we received. We were very satisfied with the work done & the professionalism of the team who installed the boiler as well as the office staff we dealt with. I would recommend giving them a chance to quote for any heating/plumbing jobs.
Customer in Edinburgh Posted on 23/02/2021 , work completed 07/09/2020
The trader replied (on 26/02/2021)
How lovely of you to come back and leave a review after all that time, hugely appreciated and we're really glad we were able to help again!