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Ingram's Removers & Storers

5.0

109 Reviews

Opening Hours
Today - 08:30–17:00
  • Monday 08:30–17:00
  • Tuesday 08:30–17:00
  • Wednesday 08:30–17:00
  • Thursday 08:30–17:00
  • Friday 08:30–17:00
  • Saturday - Closed
  • Sunday - Closed
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After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Mar 2020

About

Durham and Darlington's Premier Removal and Storage Company

From humble beginnings Ingram's have now evolved into a company offering a wide range of services both to the public and commercial sector alike. Established for over 60 years, we are a family managed company that prides itself on delivering a consistent quality service tailored to individual customer requirements. Being a versatile company we cater for all types of requests for removals and storage. We employ professional staff and run a modern fleet of Mercedes Benz vehicles which allows us to respond to a very wide variety of requests from our customers, quite often at short notice.

As members of the British Association of Removers we adhere to a strict code of conduct in all our dealings with customers, from their initial enquiry up to completion. Through our quality of work we have also gained British Standard EN 12522 accreditation for our professional domestic removals and storage service. We have over 40 years of membership with BAR.

What we do

  • Removals

    • Home removals
    • Storage services

  • More Services

    • documentation storage
    • packing service
    • sale of packaging

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
109 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Recommended

Recommended

by 100% of customers
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4 day move with a full packing service
Customer Service
Quality
Value
Absolutely beyond expectations. Brilliant, Thank you
S H Posted on 25/10/2018 , work completed 25/10/2018
Recommended
Our Removal
Customer Service
Quality
Value
I would like to say thank you so much, to Malcolm and all of the team who got us moved. It was a mammoth task packing up not just the usual household furniture and bits and pieces but also my husbands massive memorabilia collection and arcade cabinets. It took two full days for just the wrapping and boxing up. I found all of your staff to be pleasant, careful and amenable to our requests, particularly John and Mick who were a calming influence. Thank you also for sending extra staff to get us unloaded in a timely way after the keys were delayed, they all worked respectfully and without fuss. I keep looking around not quite believing we did it and that we’re here, I’m very grateful that we chose Ingram ‘s. I would not hesitate to recommend your company.
J Posted on 16/10/2018 , work completed 16/10/2018
Recommended
What a good move!
Customer Service
Quality
Value
Over two days (Fri & Mon) the Ingrams team packed, loaded and stored the furniture and contents of our home to go into storage. The three-strong friendly and efficient team worked quickly but carefully and the whole operation was accomplished with the minimum of fuss and stress for us. All we had to do was provide the mid-morning cup of coffee!
Which? Trusted Traders Consumer Posted on 16/07/2018 , work completed 16/07/2018
Recommended
Great Removal Firm
Customer Service
Quality
Value
In grams helped us with our house move. Couldn't have asked for a better and smoother move, they were great.
Chrisnixon, . Posted on 03/07/2018 , work completed 03/07/2018
Recommended
5*family business
Customer Service
Quality
Value
A very friendly and efficient team. Quick and easy communication with Malcolm. Would definitely recommend this family run business, it was worth every penny.
Which? Trusted Traders Consumer Posted on 15/06/2018 , work completed 15/06/2018
Recommended
The trader replied (on 27/11/2018)
Thank you for your comments. We do pride ourselves on being one of the most professional and also personal moving services. Clear communication helps us all with a job that can have so many issues and be so stressful - our priority has always been to provide great customer service.
Truly Professional and Courteous Service
Customer Service
Quality
Value
Having used Ingram's for a second time recently I would like to recommend their complete service which gave me complete peace of mind. From the no-nonsense quotation, prompt arrival, tireless work ethic and polite/helpful moving staff - as well as all the little extras that were 'no-trouble' for the lads... all the extra dismantling and re-erection of furniture, special packing requirements - we hope the cups of tea were sufficient to fuel your guys. I would certainly recommend Ingram's - a long standing removals firm - who are individual and professional to the core.
john_n Posted on 27/03/2018 , work completed 27/03/2018
Recommended
Would recommend without hesitation
Customer Service
Quality
Value
Ingram's completed a very complicated job for us, which involved putting some of our furniture into storage and moving other belongings to our son's house while we waited for the new house to become available. Malcolm and the team were so flexible, helpful and reassuring despite these setbacks. An absolutely marvellous company and service - I don't know what I would have done without them! I would recommend the business to others without question.
Which? Trusted Traders Consumer Posted on 13/03/2018 , work completed 13/03/2018
Recommended
Happy customer
Customer Service
Quality
Value
Moved some of our belongings and stored furniture. They are a great local company and the quote they gave us was clear. A very good job and service overall. I would be happy to recommend the business to others.
Which? Trusted Traders Consumer Posted on 01/03/2018 , work completed 01/03/2018
Recommended
Ingrams Brilliant service
Customer Service
Quality
Value
Ingrams ,the best removers we have ever had, Brilliant
Which? Trusted Traders Consumer Posted on 23/02/2018 , work completed 23/02/2018
Recommended
Very impressed with service
Customer Service
Quality
Value
Moved us from our residential house after they were recommended to me by a colleague. The service was amazing. They talked through the job and agreed on a price, turned up on time and were polite and pleasant throughout the process. They were also very careful and mindful of my belongings. A job that would have taken me days took them 4 hours, which I was very impressed with. I would recommend the business to others 100%.
Which? Trusted Traders Consumer Posted on 02/02/2018 , work completed 02/02/2018
Recommended
Which? Trusted Traders

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029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.