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Masons Moving Group Limited

5.0

275 Reviews

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About

Masons Moving Group are a Wales based, family run, trusted and respected, UK and Worldwide removals and storage company with over 100 years of service of moving and storing homes and businesses throughout Wales, across the UK and around the world. Our experience puts us as one of the longest standing and most trustworthy moving and storage companies in the UK, so you can trust Masons to get the job done safely, securely and efficiently.

Masons are a member of the British Association of Removers (BAR), and work steadily to achieve the highest standards of customer service as required by the BAR’s Code of Practice.

Our pricing is competitive and services are varied to suit all needs. Our storage facilities have recently been refurbished and now offer state of the art, 24/7 storage solutions. For cost-effective, express removals and storage, Masons have recently introduced the NEW Mobile Move & Store service that brings your Storage Vault directly to your door.

What we do

  • Removals

    • Home removals
    • International removals
    • Storage services

  • More Services

    • storage
    • load the van
    • boxes
    • european moves

My work

Customer reviews

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100% of the reviews we publish have been through our stringent moderation process.

5.0
275 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Recommended

Recommended

by 99% of customers
Sort by
International removal, storage and delivery
Customer Service
Quality
Value
From start to finish Masons have been absolutely brilliant. Our move from France to the UK was made so much easier by this company. Our furniture and belongings were packed, stored and delivered without any problems. The staff are exceptional and we would not hesitate to recommend this company.
Customer in Pen-y-bont ar Ogwr Posted on 24/10/2020 , work completed 25/09/2020
Recommended
Removal , storage and delivery .
Customer Service
Quality
Value
I had this superb company remove my furniture and personal effects from my old house, put it into storage and deliver (at very short notice) to my new address. They were very helpful and reasonably priced throughout the process. Thank you.
Customer in Vale of Glamorgan Posted on 22/10/2020 , work completed 15/10/2020
Recommended
Highly recommend
Customer Service
Quality
Value
Recommended highly by our daughter who moved three months before us so my expectations were very high. From the time of assessment to see what was needed and cost to the time they arrived, delayed because of Corvid Virus. The team arrived on the day of removal prompt very professional, friendly, They worked tirelessly I thought there were twelve men but there were six, helpful and friendly went way beyond what we expected. Brilliant when we arrived a new home they unloaded everything to where we wanted. Cannot praise the team enough and the firm should be very proud of their work force. Brilliant would highly recommend Masons to everyone who wants or needs to move. Masons are brilliant, outstanding and have recommended them to our Son who will be moving next year.
Customer in Vale of Glamorgan Posted on 23/09/2020 , work completed 26/06/2020
Recommended
Best move
Customer Service
Quality
Value
We spoke to several removal companies and settled on Masons because of their positive attitude and ‘can do’ approach to our position. Great service from the beginning with plenty of boxes available for pre-move self packing, then came the day... the crew turned up on time and blitzed the job, clearing everything more than an hour before estimated time. So, we were off to our new home, with the crew arriving on schedule to decant into the house, the garage and the garden, and the family unpacking and stashing away. Most boxes and wrapping went back on the truck and we’re able to donate the rest to others locally who needed them. Great, friendly and efficient service from Masons.
Customer in Northamptonshire Posted on 13/09/2020 , work completed 04/06/2020
Recommended
Great company providing a great service.
Customer Service
Quality
Value
All the staff at Masons, both administrative and in the field, have been friendly, helpful and efficient from start to finish.
Customer in Vale of Glamorgan Posted on 12/09/2020 , work completed 09/09/2020
Recommended
House move
Customer Service
Quality
Value
I was very impressed by the service I received when moving, house last month. The men were most helpful and did all that was required, they were very polite and efficient and I recommend them most highly.
Customer in Vale of Glamorgan Posted on 24/03/2020 , work completed 28/02/2020
Recommended
Great service all round.
Customer Service
Quality
Value
Masons provided an excellent service for our move from Llantwit Major to Monmouth. A full packing service was carried out including a pickup from storage. The crew were both experienced and professional in their work. Everything arrived at our destination and was unloaded with a minimum of fuss, I would definitely recommend Masons for any move.
Customer in Monmouthshire Posted on 19/03/2020 , work completed 13/03/2020
Recommended
Absolutely satisfied
Customer Service
Quality
Value
Moving from my former home at a somewhat age disadvantage, Masons made the whole experience as stress-free experience as possible. Everyone involved concentrated on making the move as easy as possible for me and certainly took the whole manoeuvre in their stride. Highly recommend.
Customer in Vale of Glamorgan Posted on 17/03/2020 , work completed 20/03/2012
Recommended
Could not have asked for a better experience of moving across country
Customer Service
Quality
Value
The Masons company should be very proud of their staff. From the first contact to our completed move they were very professional and caring. The plans to move were very complicated resulting in a very late completion date but Masons were still able to allocate time for us. The packing was done very well everything arrived here in good order. The removal team could not have been more helpful and patient with our requests and rebuilt shelving, cots, beds etc. The quote we had for our 3 day move was very good considering how many staff were involved. I can’t recommend them highly enough, moving can be very stressful but Masons took the strain for us and we are very grateful!
Customer in Dorset Posted on 27/02/2020 , work completed 13/02/2020
Recommended
Quality and professionalism
Customer Service
Quality
Value
First class service from providing an accurate initial quote, flexibility in changing circumstances through to polite and accommodating managers and staff. Moving is a stressful time but Masons were a key ingredient in making it a success, were great value for money and I commend them completely.
Customer in Cardiff Posted on 15/02/2020 , work completed 17/01/2020
Recommended
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.