Endorsed by Which?

Masons Moving Group Limited

5.0

330 Reviews

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About

Masons Moving Group are a Wales based, family run, trusted and respected, UK and Worldwide removals and storage company with over 100 years of service of moving and storing homes and businesses throughout Wales, across the UK and around the world. Our experience puts us as one of the longest standing and most trustworthy moving and storage companies in the UK, so you can trust Masons to get the job done safely, securely and efficiently.

Masons are a member of the British Association of Removers (BAR), and work steadily to achieve the highest standards of customer service as required by the BAR’s Code of Practice.

Our pricing is competitive and services are varied to suit all needs. Our storage facilities have recently been refurbished and now offer state of the art, 24/7 storage solutions. For cost-effective, express removals and storage, Masons have recently introduced the NEW Mobile Move & Store service that brings your Storage Vault directly to your door.

What we do

  • Removals

    • Home removals
    • International removals
    • Storage services
  • More Services

    • storage
    • load the van
    • boxes
    • european moves

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
330 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Excellent move thanks to Masons of Barry
Customer Service
Quality
Value
Masons moved me from Wiltshire to Barry, South Wales, with a fortnight in between, due to lockdown restrictions, of storage needed for my goods. Both the collection and drop off, into my new 4th floor flat (with out lift!) were carried out efficiently, quickly, politely and without any damage. The same driver Gavin was responsible for both ends of the move, in spite of the gap for storage. He, and his team, communicated well and worked incredibly hard. The uplift, with a team of 2, took only 3.5 hours (4 bedroom house) and the drop-off, (team of 4, to a 4/5 floor flat, without lift) took 4 hours. All in all a truly professional and very reasonably priced move. - I've moved 9 times in my life. I would not hesitate to recommend Masons., their communication, from initial contact through to completion and their work is, simply, excellent. Nick Short.
Nick Short in Bro Morgannwg Posted on 27/11/2020 , work completed 17/11/2020
Not the cheapest but worth every penny
Customer Service
Quality
Value
This is the second time we’ve trusted Masons with a house move and they were excellent once again. From the initial contact and quote visit through to the last box off the van, Masons were professional, punctual, incredibly hard working and took great care with some awkward and valuable items. We highly recommend their packing service. At one point they had 8 people in the house carefully wrapping and boxing the contents, each one polite, friendly and very good at their job. Everything was packed up in a day and so well protected that we’ve had zero breakages - that’s impressive. Unloading was just as remarkable. Carl and Chris deserve particular praise - and a pay raise. Because of their planning, communication and hard work the whole contents of a very full removals van was offloaded safely to the correct rooms by 2pm on delivery day. Masons may not have been the cheapest quote but their highest quality service is worth every penny. Recommended without hesitation. Thanks again.
Customer in Inverclyde Posted on 21/11/2020 , work completed 02/11/2020
Moving and storage.
Customer Service
Quality
Value
We have used this Company some years ago and were really pleased with the service. This time was even better. Highly efficient, good value for money, extremely professional and courteous. I would not hesitate recommending them.
Customer in Vale of Glamorgan Posted on 20/11/2020 , work completed 06/11/2020
Removal into store
Customer Service
Quality
Value
Work carried out efficiently and smoothly of all our furniture and boxes and packed into storage crates on the van. All our requests were met in a very pleasant manner.
Customer in Cardiff Posted on 12/11/2020 , work completed 23/10/2020
Masons Cardiff Removals
Customer Service
Quality
Value
Needed to store a room of furniture due to decoration. Very efficient Company, careful with packaging and storing, Excellent response when furniture required again. Faultless.
Customer in Cardiff Posted on 05/11/2020 , work completed 30/09/2020
International removal, storage and delivery
Customer Service
Quality
Value
From start to finish Masons have been absolutely brilliant. Our move from France to the UK was made so much easier by this company. Our furniture and belongings were packed, stored and delivered without any problems. The staff are exceptional and we would not hesitate to recommend this company.
Customer in Pen-y-bont ar Ogwr Posted on 24/10/2020 , work completed 25/09/2020
Removal , storage and delivery .
Customer Service
Quality
Value
I had this superb company remove my furniture and personal effects from my old house, put it into storage and deliver (at very short notice) to my new address. They were very helpful and reasonably priced throughout the process. Thank you.
Customer in Vale of Glamorgan Posted on 22/10/2020 , work completed 15/10/2020
Highly recommend
Customer Service
Quality
Value
Recommended highly by our daughter who moved three months before us so my expectations were very high. From the time of assessment to see what was needed and cost to the time they arrived, delayed because of Corvid Virus. The team arrived on the day of removal prompt very professional, friendly, They worked tirelessly I thought there were twelve men but there were six, helpful and friendly went way beyond what we expected. Brilliant when we arrived a new home they unloaded everything to where we wanted. Cannot praise the team enough and the firm should be very proud of their work force. Brilliant would highly recommend Masons to everyone who wants or needs to move. Masons are brilliant, outstanding and have recommended them to our Son who will be moving next year.
Customer in Vale of Glamorgan Posted on 23/09/2020 , work completed 26/06/2020
Best move
Customer Service
Quality
Value
We spoke to several removal companies and settled on Masons because of their positive attitude and ‘can do’ approach to our position. Great service from the beginning with plenty of boxes available for pre-move self packing, then came the day... the crew turned up on time and blitzed the job, clearing everything more than an hour before estimated time. So, we were off to our new home, with the crew arriving on schedule to decant into the house, the garage and the garden, and the family unpacking and stashing away. Most boxes and wrapping went back on the truck and we’re able to donate the rest to others locally who needed them. Great, friendly and efficient service from Masons.
Customer in Northamptonshire Posted on 13/09/2020 , work completed 04/06/2020
Great company providing a great service.
Customer Service
Quality
Value
All the staff at Masons, both administrative and in the field, have been friendly, helpful and efficient from start to finish.
Customer in Vale of Glamorgan Posted on 12/09/2020 , work completed 09/09/2020