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Endorsed by Which? Trusted Traders

Max Glass

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4.8

25 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 09:00–12:00
  • Sunday - Closed

About

Max Glass was established in 2001 It is a true family company run by husband and wife team Stephen and Michelle. Proud to be the number 1 Premium installers of double glazing in Leeds, ranked 1st out of 1,063 double glazing companies on FreeIndex. We are A Fensa registered company supplying and installing A rated Optima PVCu windows by Profile 22, Composite Doors, Smart Aluminium bi folding doors.

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing repairs
    • Double glazing suppliers
  • Conservatories

  • Doors

    • Bi-fold doors
    • UPVC doors
    • ​Aluminium doors
    • Composite doors
    • French doors
    • Front door
    • Orangeries
    • Patio doors
  • Glaziers

    • Aluminium Windows
    • Double glazed units
    • Double glazing installation
    • Double glazing repair
    • Triple Glazing
    • UPVC Windows
    • Stained glass
    • Sash windows

Customer reviews

Why you can trust these reviews

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4.8
25 reviews
Customer Service
4.8
Quality
4.8
Value
4.8
Sort by
Great work and great communication
Customer Service
Quality
Value
Max glass windows installed a new front door and set of patio doors for me recently. I thought max glass windows were great from start to finish. I spoke to a few companies before choosing max glass windows. I chose them because their communication up front was by far the best and they were competitively priced. When it came to fitting the doors, I contacted Stephen to see if I could move the fitting date forward and they were very accommodating. On the day they were also brilliant, doing a great job and also completing much quicker than I had expected.
Jimmy in West Yorkshire Posted on 08/07/2021 , work completed 02/07/2021
Would highly recommend Max Glass
Customer Service
Quality
Value
I recently contacted Max Glass to install some new windows and new composite back door. Michelle arrived within the agreed timeslot to do the initial quote, very friendly and knowledgeable lady. Once I agreed to the quote Stephen came round and measured up and made sure I was happy with the designs. Again very, friendly, knowledgeable and great attention to detail. A date and price was agreed and the fitters turned up within the agreed time scale and did a cracking job of fitting and especially cleaning any mess up and removing all rubbish with them. Really pleased with the finished product the windows and door look be be of what I would say high quality and installed with a great deal of care. Thank you to all the team, I would highly recommend Max Glass.
George in West Yorkshire Posted on 02/07/2021 , work completed 01/07/2021
Replacement front door and window glazing units
Customer Service
Quality
Value
As a result of a recommendation I contacted Max Glass to quote for my front door and replacement glazing units. Their response was swift, friendly and very professional. They gave good advice and the price was competitive. Communication was excellent throughout and the work was carried out to a high standard. I would not hesitate to recommend Max Glass.
PW in West Yorkshire Posted on 27/06/2021 , work completed 18/06/2021
Fantastic professional service
Customer Service
Quality
Value
We had Stephen and his team replace our full house windows and doors. From start to finish it was a highly efficient and professional service. The team arrived when they said they would, did a full day's work and left everything clean and tidy at the end of each day. There was no hard sell when we were obtaining quotes, just a honest nothing hidden figure with no pressure. We are very happy with the look of the windows and doors and it is making a positive difference already, actually looking forward to see how they perform in winter! Will definitely recommend Max Glass to friends and family.
Johanne in West Yorkshire Posted on 24/06/2021 , work completed 23/06/2021
Disappointing!
Customer Service
Quality
Value
Initial consultation, survey and quote with Michelle and Stephen were efficient. Installation was certainly not! Receiving a phone call in the afternoon asking if they could install the following morning was not enough notice. They were to replace one window and repair parts of another. The person who carried out the work was surly at best. When I pointed out that the bottom beading on the window had come away, leaving a gap and was sitting proud, "It's your windowsill, we can only work with what we find." ( I offered to get the spirit level out at this point as it was level). I then suggested weighing it down to get it to sit flat, to which he said " It's up to you!". I did, and it worked. They clearly couldn't be bothered getting it to sit flush. On top of this, they left my garage wall, window, floor outside and garden chair covered in plaster, the bedroom floor had dirty marks on, the beading was all scratched too as if it had been used before. I sent photos of this and spoke with Michelle about the complaint and the guys were sent back to rectify the issues. Once again, the attitude of the one who spoke with me was unpleasant. When I mentioned how previous reviews had commented on the clean, friendly and professional approach and the vastly different experience I had, he retorted, "We have hundreds of satisfied customers, clearly you are not one of them." Needless to say, I absolutely would not recommend this company.
Customer in West Yorkshire Posted on 10/05/2021 , work completed 18/02/2021
The trader replied (on 10/05/2021)
I’d like to thank you for your review; we do act on feedback to ensure we live up to our 20+ years of excellent service. As you were dissatisfied with our products & work completed, you contacted us to resolve the issues. I’d like to point out that the work has been resolved accordingly. However the version of events you’ve stated are different to our records. I can see on the email dated 10/2/21, the 17/2/21 was agreed to fit your window - this is a full weeks notice. I can confirm that our fitter placed his spirit level on your window sill to show that it wasn’t level. At your request, we returned to remove marks & mortar that you said we’d caused. 1 piece of trim was also replaced as requested due to scratches, which we agreed shouldn’t have been used. This seems as though the issues had been resolved prior to the above. In your complaint, you stated that we’d caused your external soil pipe to leak. Our fitter pointed out the stains to you & explained that due to the severity, it was impossible for us to be responsible. As a result of your valued feedback, we’ve changed the way we transport the trim to ensure no future damage. We’ve also dealt with the responses from our fitter as we pride ourselves in providing the best service from employees. However he is not wrong: we’ve received these reviews by providing 20+ years of hard work & customer service. Should you still feel the issue hasn’t been resolved please contact us & we’ll rectify. Stephen Hobson
Excellent and Smooth Installation!
Customer Service
Quality
Value
Replacement composite door installed from a professional and friendly company showing interest, and offering good advice when needed. Installation showing skill and competence, which in turn gives confidence in the job undertaken. Definitely recommend and should the need arise, will not hesitate to use again. Highly Satisfied - Thank You!
Customer in West Yorkshire Posted on 12/02/2021 , work completed 09/02/2021
Excellent job of four new windows
Customer Service
Quality
Value
Very professional job, lovely team of lads arrived on time, they paid great attention to detail, the windows look brilliant we are so pleased with them. They put dust sheets throughout the house and even hoovered up afterwards! Would definitely recommend.
Customer in West Yorkshire Posted on 13/11/2020 , work completed 13/11/2020
Professional double glazing service
Customer Service
Quality
Value
I recently had Max Glass to replace all my windows with UPVC double glazing, replacing a sliding patio door and replacing a front door with a composite one. The service was very professional and friendly from the first meeting with Michelle to discuss my requirements to the fitting of the windows and doors. Stephen was very prompt in answering my various questions and the installation was carried out very quickly after I placed the order. The fitters were very efficient and tidy. All in all Max Glass provide what they promise at a competitive price in a professional and friendly manner without the sales pressure you hear about from some national companies.
Customer in West Yorkshire Posted on 22/10/2020 , work completed 21/10/2020
Professional and efficient
Customer Service
Quality
Value
Professional team, cleaned up after their work and did a great job. The quote was at a competitive price and communication was clear and efficient. Couldn’t ask for more really!
Customer in West Yorkshire Posted on 01/09/2020 , work completed 28/08/2020
Windows to gable end
Customer Service
Quality
Value
Max Glass offer an exceptional service. We wanted some unusual shaped glazing to fit a gable above existing patio doors ( previously fitted by Max Glass). When Steve came to measure up he suggested options for design in conjunction with the existing doors. Gave a very competitive price the next day and arranged a date for the work. The team who fitted the windows were polite professional and extremely thorough. I mean it as a compliment when I say they took as long with the finishing touches as they did actually putting the windows in. I thought I was a bit picky but their attention to detail is amazing. The job was absolutely faultless and looks superb.
Customer in West Yorkshire Posted on 25/08/2020 , work completed 24/08/2020