Endorsed by Which?

MCA Security Services LTD

4.9

225 Reviews

About

The company was started back in 1982 by proprietor Mike Christian who has been in the alarm industry just about all of his working life. A family business run by Mike and his son Stephen who together look after all of the surveys, installations and servicing side of the business, Mike's granddaughter Emma has also joined the team. Daughter Amanda and other granddaughter Laura look after office administration.

As a traditional family business we have been trading for over 40 years, fully insured and a member of the Which Trusted Traders Scheme.
Most of our customers are either referrals or repeat business, with a vast customer database of over 6000 customers we cover areas from right here on the Wirral to as far as Lancashire and even Anglesey in North Wales. Over the years the business has expanded and now provides a full range of security services including residential as well as commercial Intruder Alarm systems, CCTV , security lighting and door entry systems and full maintenance and repairs.

What we do

  • Security equipment suppliers and manufacturers

    • Burglar alarm systems
    • CCTV & video equipment
    • Intercom systems
  • Alarm and security equipment installers

    • Alarm installation
    • CCTV installation
    • Door entry systems
  • Smart Homes

    • Security
  • More Services

    • cctv installers
    • security lighting
    • intruder alarms
    • home security

Customer reviews

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4.9
225 reviews
Customer Service
5.0
Quality
4.9
Value
4.9
Sort by
Very professional service and support
Customer Service
Quality
Value
So pleased we chose MCA Security Services to install our new security system. We were given excellent advice and guidance, a very proffessional service from beginning to end. Would recommend this company to others without any hesitation.
Customer in Cheshire West and Chester Posted on 03/09/2019 , work completed 03/01/2019
MCA Burglar alarm system
Customer Service
Quality
Value
MCA Michael and his son came to fit an alarm system in one of my properties and the work they did was just exceptional. They arrived on time and got straight to work no messing around they just cracked on with the job. They were efficient, professional and quick. The work was done within a week of receiving the quote from Michael, which worked really well with my timetable. I will definitely be using this service again as I felt we received value for money for such a nice, neat and simple alarm system. This is the best alarm system in the business. Thank you.
Liam, Birkenhead Posted on 25/08/2019 , work completed 23/08/2019
MCA Alarms
Customer Service
Quality
Value
Just had the alarm system upgraded by MCA. They fitted the original system some 35 years ago and we've never had any bother with it, having it serviced each year by them. (Needed a system with no wiring) The same great service, gave a quote, turned up and did it, what more can you say! We have recommended them to a number of neighbours and friends and every one says the same thing... exceptional service. Thanks Mike and Stephen.
Customer in Merseyside Posted on 23/07/2019 , work completed 23/07/2019
Alarm and CCTV
Customer Service
Quality
Value
Right from first contact to estimate and fitting MCA were professional and prompt. Their quote was very competitive and the advice was honest only pricing for what was required to do the job efficiently. The team turned spot on time and worked diligently cleaning up after each component was fitted. After all rubbish was removed each unit was demonstrated with hands on instruction. I would have no hesitation in recommending MCA to family and friends.
Ken Posted on 09/07/2019 , work completed 09/07/2019
Service unparalleled
Customer Service
Quality
Value
Had full burglar alarm fitted. Mike and Stephen arrived at the stated time, priced the job at the expected amount. They got on with the work in a very professional way clearing up as they went along. When all installed a full run through was given very clearly. Job completed in the expected time, all very neat and tidy. We don't normally like workmen at our house but these guys are welcome any time. Brilliant professional workmanship from start to finish, didn't know the'd been when they left except for the superb alarm system. Looking forward to the first service next year! Can't recommend them enough. Many thanks.
Customer in Cheshire East Posted on 03/07/2019 , work completed 28/06/2019
New house alarm.
Customer Service
Quality
Value
MCA arrived on time and promptly got on with the job. All security was fitted neatly and efficiently and tidied up after. A detailed check of whether the system was working correctly and in depth demonstration of how to work it was provided. GREAT SERVICE.
Customer in Merseyside Posted on 14/05/2019 , work completed 14/05/2019
Security cameras
Customer Service
Quality
Value
Mike and Stephen Christian (MCA Security Services) have just finished fitting and setting up a 3 camera system to my property in Prenton. They came recommended by a friend. I am so pleased with the set-up. Clear HD coverage of my property front and back. They arrived on time, rechecked with me what was to be done. Then, just got on and did it, no fuss no bother. A few hours later after a clean up (packaging etc) the system was demonstrated. Would recommended them 100% and have no hesitation giving them a 5* review.
Customer in Merseyside Posted on 02/05/2019 , work completed 02/05/2019
Brilliant Team
Customer Service
Quality
Value
Excellent service from MCA team. The work was done very prompt and tidily and they explained the hole system thoroughly, would definitely use them again. Would also recommend them to friends.
Customer in Merseyside Posted on 30/04/2019 , work completed 30/04/2019
Professional & Reliable
Customer Service
Quality
Value
Fittted alarm system in our new home, fast efficient service from my first enquiry to day of fitting. Nice guys, good service and nice to be able to support a small family firm.
Customer in Merseyside Posted on 05/04/2019 , work completed 22/02/2019
Excellent service
Customer Service
Quality
Value
New alarm box (external), security alarm panel in the house and two security lights. They came round to give a quote the next day after enquiry and work carried out the same week. Job completed to great standard and to agreed budget. Good communications & aftercare.
Ben, Merseyside Posted on 28/03/2019 , work completed 28/03/2019
Prompt & very professional
Customer Service
Quality
Value
Arrived on time, completed the job in under 2 hours. Fitted a new alarm system and door bell, explained everything clearly, sorted out my mobile phone. Left everything neat, tidy, would recommend this company.
Rita, Merseyside Posted on 27/03/2019 , work completed 27/03/2019
Very professional
Customer Service
Quality
Value
Exceptionally professional, courteous and extremely clean and tidy. Would not hesitate in recommending the installers to best friends.
Frank, Cheshire Posted on 27/03/2019 , work completed 27/03/2019
First class!!
Customer Service
Quality
Value
Done on time & to budget, polite & friendly folks, professional in manner & attitude cleaned up after themselves, full explanation of instructions given to me. All in all first class, well done & thank you.
Tony, Merseyside Posted on 26/03/2019 , work completed 26/03/2019
Fast and efficient
Customer Service
Quality
Value
Prompt,speedy, professional service. This is the second time I've used their services and would have no hesitation in recommending MCA.
Customer in Merseyside Posted on 19/03/2019 , work completed 19/03/2019
Excellent service
Customer Service
Quality
Value
MCA have serviced our home security system for many years. This week they installed a new updated system with the service we have come to expect - prompt, efficient and very helpful. Arrived promptly and completed within stated time after fully installing a new system. Very pleased with the service and know from our experience that any future problems will be responded to very quickly. Would highly recommend.
Customer in Merseyside Posted on 08/03/2019 , work completed 06/03/2019
Alarm update and outside lighting
Customer Service
Quality
Value
Existing alarm annually serviced but with other work being done to the house it was time to update. MCA quoted for new state of the art Radio Alarm system and exterior lighting which I found to be both competitive and suitable for our requirements. Personal circumstances meant I wanted it done sooner rather than later so MCA rearranged schedule to accommodate and job completed in a timely and efficient manner (as always). They set an example of Customer Service and I hope I get opportunity to refer them on as I would have no hesitation in doing so.
Customer in Merseyside Posted on 07/03/2019 , work completed 07/03/2019
Excellent, professional
Customer Service
Quality
Value
My alarm system has been updated to the 21st century. Delighted with the workmanship, explanations and efficiency displayed by Mike and Steve.
Karen, Merseyside Posted on 05/03/2019 , work completed 05/03/2019
Punctual Friendly Tradesmen
Customer Service
Quality
Value
Mike came out on a Sunday morning and looked at two jobs I needed doing at two locations. We discussed my requirements and he gave me a quote right away for one job and a day later for the other. I was more than happy with his approach and gave him the go ahead. The jobs were carried out on two different days which they arrived on time and did without fuss or mess. Whatever your requirements speak to Mike first for honest advice and prices.
Customer in Merseyside Posted on 21/02/2019 , work completed 21/02/2019
Excellent service
Customer Service
Quality
Value
Excellent service. The company provided security advice and quote within 24 hours of our first enquiry. The existing alarm was updated and new CCTV was fitted within the week. MCA alarms arrived promptly and worked professionally, leaving everything clean and tidy. They provided full training, returning the next day to ensure everything was working on our mobile phones.
Customer in Merseyside Posted on 16/02/2019 , work completed 08/02/2019
Prompt & professional.
Customer Service
Quality
Value
Used MCA before & they responded to enquiry same day. Arrived to carry out work on time. Very friendly, helpful & efficient. Extremely satisfied with the quality of work, the product and clean-up afterwards.
Kenneth, Merseyside Posted on 08/02/2019 , work completed 08/02/2019
Efficient & helpful
Customer Service
Quality
Value
Fitted security camera. Arrived at the arranged time & discussed the work beforehand, answering questions. Efficient and helpful. Offered to return if there were any questions about their work.
Dorothy, Merseyside Posted on 31/01/2019 , work completed 31/01/2019
Clean professional installation.
Customer Service
Quality
Value
MCA arrived on the agreed date and replaced 5 old external security light fittings and installed a new house alarm system. On completion explained the new system in detail and left the house and outside areas in a clean condition would recommend MCA to family and friends with no hesitation.
Graham, Merseyside Posted on 24/01/2019 , work completed 24/01/2019
Very efficient
Customer Service
Quality
Value
Excellent job, very clean trustworthy guys. Would recommend.
Jeffrey, Merseyside Posted on 23/01/2019 , work completed 23/01/2019
Prompt & Professional.
Customer Service
Quality
Value
We had CCTV System installed. From 1st contact to installation was 5 days, with appointment times and installation times kept too. Gave very good advice as to what would suit our needs and actually showed that we did not need as many camaras as we asked for so saving a considerable amount of money. After installation we where given a much time as we needed been shown how to use the system and how too set up remote access via phones and tablets. Throughout the whole process everything was carried out with complete professionism and friendliness.
Customer in Merseyside Posted on 20/01/2019 , work completed 14/12/2018
My review
Customer Service
Quality
Value
Very good.
Philip John, Merseyside Posted on 02/01/2019 , work completed 02/01/2019