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MCA Security Services LTD

4.9

225 Reviews

About

The company was started back in 1982 by proprietor Mike Christian who has been in the alarm industry just about all of his working life. A family business run by Mike and his son Stephen who together look after all of the surveys, installations and servicing side of the business, Mike's granddaughter Emma has also joined the team. Daughter Amanda and other granddaughter Laura look after office administration.

As a traditional family business we have been trading for over 40 years, fully insured and a member of the Which Trusted Traders Scheme.
Most of our customers are either referrals or repeat business, with a vast customer database of over 6000 customers we cover areas from right here on the Wirral to as far as Lancashire and even Anglesey in North Wales. Over the years the business has expanded and now provides a full range of security services including residential as well as commercial Intruder Alarm systems, CCTV , security lighting and door entry systems and full maintenance and repairs.

What we do

  • Security equipment suppliers and manufacturers

    • Burglar alarm systems
    • CCTV & video equipment
    • Intercom systems
  • Alarm and security equipment installers

    • Alarm installation
    • CCTV installation
    • Door entry systems
  • Smart Homes

    • Security
  • More Services

    • cctv installers
    • security lighting
    • intruder alarms
    • home security

Customer reviews

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4.9
225 reviews
Customer Service
5.0
Quality
4.9
Value
4.9
Sort by
Highly recommended
Customer Service
Quality
Value
I had an MCA alarm fitted in my last house and when I moved I had no doubt about using them to fit one in my new house. They came out very quickly to give me an estimate and managed to squeeze me into their busy schedule shortly before Christmas for which I was very grateful to fit the alarm. Quickly, tidily and efficiently done and I was then talked through the operating system and given demonstrations on how it worked. A great family and locally run business which I would highly recommend.
Customer in Merseyside Posted on 16/12/2018 , work completed 13/12/2018
Excellent Service
Customer Service
Quality
Value
Prompt service - tidy, quick and efficient work. More than helpful explaining how to use the equipment. Would certainly recommend them to anyone with the utmost confidence.
Customer in Merseyside Posted on 14/12/2018 , work completed 13/12/2018
Professional
Customer Service
Quality
Value
Arrived on time, was quick with no mess and very helpful when going through alarm settings. I would recommend to anyone. Fabulous workers and fantastic alarm system.
Jane, Merseyside Posted on 15/11/2018 , work completed 15/11/2018
Efficient
Customer Service
Quality
Value
I would recommend MCA Security Services to anybody who wishes to receive professional and efficient job. I received a number of quotes for the replacement of my system that I had fitted and they proved to be the most competitive.
Clive, Merseyside Posted on 25/10/2018 , work completed 25/10/2018
Fantastic work
Customer Service
Quality
Value
They were very prompt as soon as I enquired, in fact the very next day they came round to assess my property and give me a quote. Today I had my radio alarm system fitted and they were very professional throughout. I now feel very safe and I'm really impressed with the entire process.
SophCrl32 Posted on 22/10/2018 , work completed 22/10/2018
Excellent service
Customer Service
Quality
Value
From estimate quote to CCTV fitting straight forward, efficient and excellent service. Nice people to deal with. A pleasure to have work done by them.
G, Merseyside Posted on 11/10/2018 , work completed 11/10/2018
Efficient service
Customer Service
Quality
Value
I was recommended to MCA by a friend I know to be critical of poor service. Mr Christian responded within 48 hours to my request for an estimate. He confirmed the existing system was poorly installed and a service was required rather than a new system. His quote was reasonable. He carried out the work very promptly and efficiently. He had a friendly manner and explained clearly how the alarm worked.
Helen, Merseyside Posted on 10/10/2018 , work completed 10/10/2018
Excellent Reliable Company
Customer Service
Quality
Value
I have used MCA Security Services for over 25 years and for each and every time I have moved home , they are a fantastic family run business and the attention to detail in their customer service is second to none. MCA provide total piece of mind and really make you feel secure in your own home . I have no hesitation in recommending this company and have done so to family and friends who all use them . MCA provide excellent value for money as well as offering a 24/7 - 365 days service facility and MCA always deliver.
Dave Gregson Posted on 04/10/2018 , work completed 04/10/2018
My review
Customer Service
Quality
Value
Very good.
Doreen, Merseyside Posted on 02/10/2018 , work completed 02/10/2018
Prompt & courteous.
Customer Service
Quality
Value
Re-established alarm system. Fitted sensors. Fitted new control panel. Work completed at time agreed. Prompt response. Polite & cleaned up after work. Taught me how to operate alarm. Added to database for ongoing maintenance.
Andrew, Merseyside Posted on 28/09/2018 , work completed 28/09/2018
Trustworthy, Professional and Highly recommended
Customer Service
Quality
Value
Fitted a new house burglar alarm system. Very thorough in what needed doing/fitting and not overloading/pricing. Friendly and keen to know what 'we' wanted and worked to our requirements. Arrived promptly when they say they would. Very neat, very tidy, very friendly and totally aware they were working in MY house - excellent. Would have no hesitation in recommending, these guys were excellent.
Pritch Posted on 20/09/2018 , work completed 20/09/2018
Efficient work and prompt visits when needed
Customer Service
Quality
Value
We've used this company for over 30 years which speaks for itself. Always an efficient and prompt service.
ETaylor Posted on 12/09/2018 , work completed 12/09/2018
Great work and great workmen
Customer Service
Quality
Value
Fitted full house alarm with cctv and security lights. Really hard workers who have done a very professional job. Great price too. Will definitely be recommending.
jolizscott Posted on 11/09/2018 , work completed 11/09/2018
Prompt, reliable and professional
Customer Service
Quality
Value
Following my telephone enquiries, I had a consultation in person regarding the work within 48 hours. The service was faultless, prompt, professional, without leaving any mess behind. Detailed verbal/written advice and practical demonstration was given and post fitting follow up. I highly recommend MCA Security Services for everybody, who is in need of this type of service.
Emma, Merseyside Posted on 06/09/2018 , work completed 06/09/2018
MCA- reasonable, reliable and efficient.
Customer Service
Quality
Value
MCA arrived quickly to talk comprehensively through our options and give a reasonable quote. They were able to return within a few days to fit the alarm which they did quickly and efficiently also providing clear instructions on use of the system. I was very happy with the job they did and would recommend them to others.
Michael S Posted on 27/08/2018 , work completed 27/08/2018
Prompt, reliable and efficient.
Customer Service
Quality
Value
First used MCA when an early system developed a fault and the previous firm no longer existed. MCA promptly sorted out the fault and maintained the system from then on. Recently had a new system installed since the old one was compromised by other work. Arrived on time and worked fast and efficiently. Would recommend them.
Cleave Posted on 13/08/2018 , work completed 13/08/2018
Excellent workers.
Customer Service
Quality
Value
The work was done quickly after the initial survey. It was carried out quickly, efficiently and tidily. They gave me sufficient instructions to operate the system, with which we are very pleased.
Pamela, Merseyside Posted on 24/07/2018 , work completed 24/07/2018
Reliable and professional.
Customer Service
Quality
Value
Have used MCA to install and maintain many alarms in the past. They work to a high standard for a fair price. Highly recommend them.
Sandra, Merseyside Posted on 18/07/2018 , work completed 18/07/2018
Professional service
Customer Service
Quality
Value
MCA carried out a full service and bell replacement on my system. They provided a very detailed and clear schedule of the works required. After confirming their quotation their response was very quick indeed. They arrived on time and completed the works as agreed. I was most impressed by MCA/S professional standards and attentiveness to their work. I would not hesitate to recommend MCA/S services in the future.
Ian, Merseyside Posted on 17/07/2018 , work completed 17/07/2018
Highly Professional and Totally Reliable. From making an assessment, quoting to completing the work - couldn't fault service and friendliness
Customer Service
Quality
Value
Decommissioned our 25 year old alarm (from another company who'd abandoned us). They developed a way of keeping the good bits of the old system and added up-to-date components and its working brilliantly. This meant very little disruption and no need for redecoration. Local and friendly they really listened to what we wanted and made very good suggestions. Their prices are very fair. system is upgradeable and hence future proof. Great service
Wirral Cutsomer Posted on 13/07/2018 , work completed 13/07/2018
My review
Customer Service
Quality
Value
Very good work
Nigel, Merseyside Posted on 30/06/2018 , work completed 30/06/2018
Prompt and professional.
Customer Service
Quality
Value
Installation of new security system. Punctual, polite, helpful and reliable and have used this company for many years and have never been less than pleased with the service offered.
Diana, Merseyside Posted on 26/06/2018 , work completed 26/06/2018
On time and professional
Customer Service
Quality
Value
MCA fitted an alarm system plus security camera's. They arrived on time and carried out the work in a professional manner, showed an excellent work ethic, left no mess and I would recommend to family and friends.
John, Merseyside Posted on 20/06/2018 , work completed 20/06/2018
On time and excellent work.
Customer Service
Quality
Value
Committed the work on the date arranged and explained the system before leaving.
Terry, Cheshire Posted on 04/06/2018 , work completed 04/06/2018
Professional, clean and tidy.
Customer Service
Quality
Value
Very professional job. Arrived on time and returned later to demonstrate. Great communication. Would recommend.
Duncan, Merseyside Posted on 01/06/2018 , work completed 01/06/2018