Montali Energy Services Ltd

In order to create more space in our kitchen, we considered changing our existing boiler and hot water tank for a combi boiler. We choose Montali because of the three companies who quoted, they were the ones who politely advised on the best installation to suit our requirements and were competitively priced. On the appointed day, a team of three arrived promptly at 8.0 am and started work immediately. Throughout the day they didn't stop except for the tea and coffee we were happy to supply them with, not even stopping for lunch. The standard of work was first class and they were always ready to answer any questions that we had. The work was completed in the one day as promised. On completion, we were shown how to run the new system in the most efficient way and they took us through the various controls. The hose was left tidy and clean and free from any of the old pipe work and water tanks. As it was a Friday and late, David came on Monday morning to check that everything was working correctly and that we were happy with the installation. I would have no hesitation in recommending Montali to anybody as they provided us with top quality service.

We had our old boiler replaced with a Worcester 25i ERP on 26/8/16 by this firm. They were one of 3 that we asked for a free estimate and their manager, David, was the only one to arrive on time, without needing a further call. He quickly provided the most detailed breakdown of costs and the most straightforward guide as to what was to be done. They completed the work within the day, as estimated, and charged exactly what they had estimated. They also did the annual service on our gas fire at the same time. Their engineer and apprentice were polite and hard working. Unlike some firms, Montali did not try to sell us replacements for the non-Worcester (but almost new) accessories that we already had like a magnetic filter and programmer. They even gave a one-year guarantee on the associated plumbing.

We had our old boiler replaced with a new Worcester boiler by Worcester Accredited Montali Energy Services, who were by far the most professional and thorough when quoting us a price from all the other companies. The work they carried out was also of the same high standard from their surveyor and quotation to their engineers who were professional, clean and tidy and polite. Their detail to customer service was also top drawer both David and Suzanne where always willing to answer any questions we had in relation to the new boiler installation and nothing was a problem. We would not hesitate to recommend Montali as they provided us with a first class service.

We were very pleased by their friendly and helpful approach and the itemised quotation that followed (and its reasonable price!) when we got in touch originally, and we were happy to employ them to fit our new boiler. At work, they were helpful and professional, even helping out with some minor things that we were doing while they were working on the boiler! We had some reservations about the electrical work, but they were quickly resolved a couple of days later with profuse apologies, so we've ended up very happy customers, and we'd strongly recommend Montali to others.

I have been ripped off too many times to count as an easy or relaxed customer, nor am I easy to please. The Montali operations manager, David Haig, dropped by to quote for a new system, and his estimate was extremely competitive. You get what you pay for, to some extent, so this was a concern, but I any worries were misplaced. What an amazing team - in one day they re-plumbed a rather large old house, tweaked some electrics, did a few bits of joinery, installed and commissioned an incredibly powerful combi boiler from Worcester/Bosch, tested all our gas appliances, and cleaned up. They were friendly, totally professional, and exceptionally competent. David dropped by several times to make sure things were progressing well and that we were happy. Genuinely superb, from start to finish, and a very good price too.

I contacted Montali for a quote for a new boiler. Their surveyor who came was polite and very professional. I received a quote which detailed all the parts, labour and extra tradesmen and was pleasantly surprised how reasonable it was. The job was done over a day and a half. All the tradesmen were polite and courteous and nothing was too much trouble. I would highly recommend this company a job well done. Thanks

Looked around for someone to fit a complete central heating system. Got a few quotes, some were very expensive and one failed to turn up. Looked on the Which site and found a local company Montali Energy Services. They came, did a survey which was more comprehensive than any of the other traders and gave me a price which appeared very fair and listed the costs of every single item including time. They started on time, with all the other trades arriving as planned and completed the job in a day and a half. There was some noise from the pipes initially and that was sorted the next day. All the tradesman were helpful, polite and nothing was a problem. I have no hesitation in recommending this company.