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Endorsed by Which?
Move On Removals and Storage ltd
Opening Hours
Today - 10:00–15:00
- Monday 09:00–18:30
- Tuesday 09:00–18:30
- Wednesday 09:00–18:30
- Thursday 09:00–18:30
- Friday 09:00–18:30
- Saturday 10:00–15:00
- Sunday - Closed
Why you can trust this trader
After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.
Organisations and Awards
Awards
2024
About
Moving always comes as part of a change in someone’s life and we feel privileged to be a part of this for so many wonderful people and families.
We are a family-run removals company based in Bristol. Our whole team understand how important move day is and we go out of our way to take care of our customers from the first point of contact through to completing their move and beyond.
We provide everything from packing services, removals and storage, as well as our Platinum Service which includes a packing, removals, unpacking and redressing service for those that want the ultimate stress-free move.
Our team offers an exclusive level of customer service, and the team takes the highest level of care for goods and property. Our team treats each customer individually, and we record and understand their personal wants and needs. We treat our team like family and our team do the same for our customers.
What we do
Removals
- Home removals
- Storage services
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
5.0
126 reviews
Recommended
Recommended
by 100% of customers
Sort by
Effective, efficient and reliable.
Customer Service
Quality
Value
Move On were great from the very first contact to the final box being unloaded. The response from their office to the movers themselves, all were excellent. They dealt with what became a stressful move in an extremely helpful and responsive manner, and took so much of the stress out of the situation I was immensely relived. A company I've used before, and they would be my first choice removal company again.
Customer in Bristol City
, work completed
Recommended
Best Moving Company!
Customer Service
Quality
Value
I have used Move On twice and when I move again I will without a doubt use them again. Moving is so very stressful to have a team such as Move On, who are empathetic and work tirelessly to get the job done, takes a lot of the stress away. The whole process from initial enquiry to Rich coming out and taking inventory felt really personalised. On the day of the move, the team was on time and kept the same level of positive energy throughout the day! I feel as though I made new friends with Ben and Troy, who worked with Rich on our last move. The team were incredibly patient and it was a very challenging move, in terms of access. They were with us the whole day and only left when everything was done, they even ensured the beds were made up! We could not have done it without them and I can´t sing their praises enough. Another huge thank you to the Move On Team
Customer in Bristol City
, work completed
Recommended
Leaving the City
Customer Service
Quality
Value
We can't thank the move on team enough. Very professional from beginning to end. We moved from Bristol to Shropshire. The team gave us great advice on how to pack and get organised. The day and budget was on schedule. They packed one Van the day before the move and the rest on the day, so already to leave early. It was a hot day and the team waited patiently for everything to go through. Once we got the keys the team took no time to unload and put everything in the right rooms. A very well organised day and one less thing for us to worry about. Would definitely recommend this company.
Customer in South Gloucestershire
, work completed
Recommended
Friendly movers who did more than asked
Customer Service
Quality
Value
I'm really grateful for Move On’s help with my move. I was especially impressed with how well the team got large items out of my tiny flat and how miraculously they packed things in my storage unit. The work was done on time at the cost quoted, and the whole team was communicative throughout. Their friendly approach made a stressful move easier.
Customer in Bristol City
, work completed
Recommended
Fantastic service
Customer Service
Quality
Value
I highly recommend Move On Removals when moving house. James and Laymont were fantastic on the day. Arrived promptly, worked really hard (and fast!), nothing was damaged, and they put everything where I'd asked for it to go in the new place. This made it far less stressful than it could have been, especially when moving with pets! My dog coped far better than I'd imagined thanks to their approach. They were friendly and calm and made the whole experience manageable and easy. Thank you.
Customer in Bristol City
, work completed
Recommended
House removal
Customer Service
Quality
Value
These guys are amazing from day one. They were super patient with us whilst we were waiting to exchange contracts and saved the moving date for us when they had others asking for the same date. They were incredible with our kids on both days of the move and got them involved so they could help. Really lovely guys. Would thoroughly recommend them.
Customer in South Gloucestershire
, work completed
Recommended
Exceptional Service
Customer Service
Quality
Value
The quality of the work was excellent, the whole process was super professional from the first visit to make an assessment of the job to on the day where the team were incredibly efficient, extremely helpful and nothing was too much trouble. The team were an absolute joy, they were such a lovely team and all very enthusiastic and positive and collaborative. It was an exceptionally hot day and there was a delay, that was out of our hands, which meant they had to wait around for quite a few hours and had to work into the evening. The whole process of moving was totally stress free and I put this down to the exceptional service they provided.
Customer in Bristol City
, work completed
Recommended
Fantastic service
Customer Service
Quality
Value
An absolute pleasure to deal with from start to finish. Nothing was too much trouble and the lads were amazing….courteous, friendly and professional….they made the whole move stress free. If you’re moving house don’t look any further than these guys.
Customer in Bristol City
, work completed
Recommended
Move on removals friendly and professional
Customer Service
Quality
Value
Excellent company and staff. Move on made our move to our retirement home a good experience...all staff friendly and accommodating Professional work is done to high standards...everything is transported in insulated boxes to protect items resulting in no damage. Move on provide a wonderful service and we could not have made our move without them Thanks to James..Jo...Richard. Aidan...and all the guys.
Customer in North East Somerset
, work completed
Recommended
Excellent Service
Customer Service
Quality
Value
Mine was a small removal job. The company were well presented, communicative and responsive to my requirements. The two man team arrived promptly, were polite, accommodating and hard working. A pleasure to be dealt with courteously and efficiently.
Customer in Derbyshire
, work completed
Recommended