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Move On Removals and Storage ltd

5.0

126 Reviews

Opening Hours
Today - 09:00–18:30
  • Monday 09:00–18:30
  • Tuesday 09:00–18:30
  • Wednesday 09:00–18:30
  • Thursday 09:00–18:30
  • Friday 09:00–18:30
  • Saturday 10:00–15:00
  • Sunday - Closed
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Organisations and Awards

Awards

2024

Awards 2024
NOVEMBER 2023

About

Moving always comes as part of a change in someone’s life and we feel privileged to be a part of this for so many wonderful people and families.

We are a family-run removals company based in Bristol. Our whole team understand how important move day is and we go out of our way to take care of our customers from the first point of contact through to completing their move and beyond.

We provide everything from packing services, removals and storage, as well as our Platinum Service which includes a packing, removals, unpacking and redressing service for those that want the ultimate stress-free move.

Our team offers an exclusive level of customer service, and the team takes the highest level of care for goods and property. Our team treats each customer individually, and we record and understand their personal wants and needs. We treat our team like family and our team do the same for our customers.

What we do

  • Removals

    • Home removals
    • Storage services

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
126 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Recommended

Recommended

by 100% of customers
Sort by
The guys that can make the impossible, possible
Customer Service
Quality
Value
A great group of people from start to finish. Jo in the office all the way through to the 4 guys that did the move on the day, total experts in what they do, they literally made the impossible possible. Very pleased to have found them amongst the noise of google. We will be using them for all future work!
Customer in Bath and North East Somerset Posted on 15/06/2022 , work completed 08/06/2022
Recommended
The trader replied (on 20/10/2022)
Thank you for such a great review, We are always happy to help make the impossible, possible! We look forward to working with you again in the future.
Would highly recommend.
Customer Service
Quality
Value
Move On were wonderful from start to finish. Communication was brilliant I always got replies to my emails within a few hours. On the actual moving days Jason and the team were amazing. There was a delay getting into our new house but Jason was really great and knowledgeable about our rights and very patient. I’m so glad we opted for the packing and dismantling service as well because otherwise it would’ve taken us weeks to rebuild all the furniture on our own with small children. We will definitely use Move On again when we next move.
Lorna in Bristol City Posted on 13/06/2022 , work completed 20/05/2022
Recommended
The trader replied (on 20/10/2022)
Hi Thank you for such a great review. we look forward to working with you again in the future!
Move with confidence
Customer Service
Quality
Value
Nothing to fault at all. Jason and Dave were great throughout and took the stress out of moving. Top marks all round. They packed everything well and took the upmost care with my possessions. I would have no hesitation in recommending to others.
Dave in Bristol City Posted on 19/05/2022 , work completed 26/04/2022
Recommended
The trader replied (on 18/10/2022)
Thank you Dave for a great review! We hope you are settling in well.
3rd time using Move On, they're still brilliant!
Customer Service
Quality
Value
This is the 3rd time I have used Move On Removals and as before, they were extremely accommodating with my ever changing moving dates! When the crew came to do the move, they took a lot of care in protecting the house, covering the doors etc., and were so friendly and efficient it honestly removed all the stress of moving. I was worried about a few pieces of furniture fitting, but they maneuvered them seamlessly into position. I hope I don't have to move for a while, but when I do, I will certainly be contacting Move On again!
Customer in Cornwall Posted on 17/05/2022 , work completed 04/05/2022
Recommended
The trader replied (on 18/10/2022)
Thank you for a great review, it was a pleasure working with you again.
The team at Move on Removals
Customer Service
Quality
Value
We were given excellent service from start to finish. After reading the good reviews online we contacted Move on Removals and had a quick response. The whole team were very professional and friendly and put us at ease. It was very clear and planned efficiently. They arrived on time to pack and the following day moved all our items with care and consideration. The whole team were very friendly and clear and made the move stress free. We greatly appreciate the service and will recommend to friends. Thank you again for all your hard work and will definitely use your company again!
Customer in Bristol City Posted on 04/05/2022 , work completed 22/04/2022
Recommended
The trader replied (on 18/10/2022)
Thank you for a great review, we are very pleased to have been apart of your stress free move. wishing you best of luck for the future.
Fantastic removal company
Customer Service
Quality
Value
As everyone knows moving is a very stressful experience. We chose Move On Removals after reading many online reviews. These guys really are fantastic, nothing was too much trouble, everything was packed and handled carefully and I would highly recommend Move On Removals.
Customer in Bristol City Posted on 04/05/2022 , work completed 12/04/2022
Recommended
The trader replied (on 18/10/2022)
Thank you for such a lovely review! Best of luck for the future.
Once again, excellent professional service throughout
Customer Service
Quality
Value
This was my third move with move on removals in 18 months. Not an easy location to move from, but the team were punctual, polite, quick, and efficient. Having used them twice before I had no reservation in booking them again. This was a longer move, but the quote was competitive and the timings flexible. The team dismantled and set up furniture which meant it was so easy for me moving myself in a couple of days later. It was lovely to see some of the same faces moving me for my final time. It was an emotional process for me, but you made it comfortable. Thank you guys.
Customer in West Yorkshire Posted on 25/04/2022 , work completed 05/04/2022
Recommended
The trader replied (on 03/05/2022)
It was wonderful working with you and we are grateful for such a fantastic review. We wish you all the best in your new home.
Excellent and efficient service, really took the stress out of moving.
Customer Service
Quality
Value
Really pleased with the service. Friendly and relaxed individuals that made moving heavy furniture look easy. It took no longer than a few hours and was really impressed by how efficiently and quickly they got the job done. Will definitely be recommending.
Customer in South Gloucestershire Posted on 21/04/2022 , work completed 20/04/2022
Recommended
The trader replied (on 03/05/2022)
Thank you for this review, we really enjoyed working with you.
Great work, fast and friendly
Customer Service
Quality
Value
This is the second time I’ve used Move on Removals due to the brilliant experience I received first time round. Just as happy second time round and they had a far more challenging day this time with moving two houses into one large house - no easy feat! They did it with smiles on their faces and in good time. All of our belongings were handled well and securely protected. Highly recommend!
Customer in Monmouthshire Posted on 21/04/2022 , work completed 29/03/2022
Recommended
The trader replied (on 03/05/2022)
We were really pleased to work with you again and thank you for such a fantastic review.
Efficient, polite , conscientious
Customer Service
Quality
Value
Rich was recommended to me , and I can honestly say his and his company‘s whole approach was totally professional . When the guys arrived they were polite and showed absolute consideration on every aspect . A pleasure to have them move us and would recommend them without hesitation . Thank you .
Customer in North Somerset Posted on 08/04/2022 , work completed 31/03/2022
Recommended
The trader replied (on 03/05/2022)
Thank you for this great review, it was wonderful working with you.
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