I can not recommend Jim Mercer of MTS Plumbing and Heating more highly. I contacted Jim last week about fitting some radiators, which had been removed by a different plumber, Jim is a no nonsense, straight talking man. This job has been scheduled for a later date. On Saturday I came home after only 3 hours away from home to find a suspected burst pipe and water throughout the ground floor of the bungalow and the bathroom ceiling was collapsed. After turning off the water, I didn’t hesitate to call Jim who agreed to come straight away. Following a call to my insurance company they advised me I was covered for their own emergency plumbing company. This home emergency plumber arrived and advised me he didn’t have a ladder or as the loft isn’t fully boarded, it was unsafe for him to locate the leak and duly left. Once again I called Jim. Jim located the leak and even spoke to my insurance company, ensuring they realised the seriousness of the situation. Jim has supplied me with a report that the whole system needs to be checked for any further badly fitted joint work, as the property is only 5 years old I have taken this up with the builder. I have just received a follow up call from Jim, his work and knowledge can’t be bettered. If you want first class service, MTS plumbing and Heating is the go to company and will be mine for all my plumbing and heating.