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Endorsed by Which? Trusted Traders

NCS Property Maintenance

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4.6

25 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Over the past 25 years NCS quickly become an established heating and maintenance contractor. NCS entered the new era of renewable energy, and again, quickly became established and accomplished in the field, carrying out both domestic and commercial renewable installations.

We believe that the continued employment of our services is due to our professional, reliable and committed approach to the services we provide. An increase in our commerce has been driven by recommendations.

Moreover, our free estimation service clearly displays the costs of the works to be carried out.

NCS as a company is registered with many professional regulatory bodies, for example:

~Gas Safe Register
~Association of Plumbing and Heating Contractors
~Federation of Master Builders
~The Associated Master Plumbers and Domestic Engineers
~Renewable Energy Consumer Code (RECC)
~HETAS (Retailer and Installer)
~Microgeneration Certification Scheme (MCS)

All of which ensures the expertise that our company maintains.

What we do

  • Renewable energy

    • Biomass
    • Solar panels
    • Solar water heating
    • Air source heat pumps
    • Ground source heat pumps
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.6
25 reviews
Customer Service
4.6
Quality
4.6
Value
4.4
Sort by
Highly Recommend
Customer Service
Quality
Value
NCS were brilliant from start to finish. From the initial survey, to helping me get additional funding and throughout the installation of a new oil boiler and water tank the communication was great, the admin support fab (no hanging on hold for hours on end) and the engineers worked efficiently, professionally and with consideration for the minor disruption caused. I certainly won’t hesitate to recommend.
Jayne in Norfolk Posted on 04/10/2021 , work completed 27/09/2021
The trader replied (on 06/10/2021)
Hello Jayne. Thanks a lot for leaving us such a fab review! We will be sure to pass this great feedback on to all the office staff and the engineers involved with your installation. Take care :) NCS Team
New boiler. Great service
Customer Service
Quality
Value
Excellent from start of estimate to completion of job. Friendly, knowledgeable installation team. Would use them again anytime
Anthony in Norfolk Posted on 01/10/2021 , work completed 29/09/2021
The trader replied (on 04/10/2021)
Hi Anthony, thank you very much for taking the time to leave us a lovely review. We are glad that you are happy with your new boiler installation! Take care :) NCS Team
Installation of new combi boiler and associated pipe work
Customer Service
Quality
Value
I used NCS to install a new combi boiler after my old boiler had broken. Martin arrived promptly to give a thorough survey of my house. He suggested the best solution to replace the old heating system, taking into account the age of the property and limited space available. The quote arrived the same day, and I was happy to go ahead with the work. The fitters, Richard and Tony, were amazing! They arrived punctually, worked efficiently and completed the job on time. They were always cheerful and cleaned up everything. Great service throughout including communication from the office. Thank you!
Laraine in Greater London Posted on 13/09/2021 , work completed 01/09/2021
The trader replied (on 14/09/2021)
Thank you so much for such a glowing review Laraine! We really appreciate it. We are glad that you are happy with your new boiler and the service provided. We look forward to being in touch with you next year for your 1st boiler service. Take care :) NCS Team
Really impressed with NCS
Customer Service
Quality
Value
Really impressed with NCS from the quote right through to the installation of my new oil boiler and the aftercare follow up. I was kept informed the whole way through and the team at NCS did a great job with the installation and left the place immaculate.
Customer in Bedford Posted on 01/07/2021 , work completed 29/06/2021
The trader replied (on 23/07/2021)
Thank you very much for taking the time to leave us a review :)
Boiler installation
Customer Service
Quality
Value
The boiler was installed well and to an agreed price. The work was, however, considerably less than originally quoted. The company agreed to install a new tap free of charge. They sent two engineers, one of whom went at 11am. I was told the remaining engineer, who left at 4pm, didn't have time to install the tap and the company then said that they wanted an additional 2 hour call out charge to do the work, even though the on line video would suggest its a 10 minute job.
Customer in Hertfordshire Posted on 21/06/2021 , work completed 09/06/2021
The trader replied (on 22/07/2021)
Hello, Thank you for your review. We have reviewed all files and notes for your job and can confirm that we did carry out all works that were quoted for. Our original estimate did not include installation of a tap. However, we can see it was agreed that if the engineer had time whilst on site, he would change the tap for you at no additional cost as a gesture of good will. This was never guaranteed and was always subject to timing. Unfortunately, it was not as straight forward as first anticipated and we apologise that the engineer did not have time to complete this for you. On the day of installation, we sent one engineer and assistance to complete the works. Our work schedule allows for one engineer to be on site to carry out all necessary works quoted for with assistance when required throughout the day. We are sorry to hear that you are not completely satisfied with the service as we always aim for complete customer satisfaction. If you wish to discuss this further then please do not hesitate to contact us. Regards
Oil Fired Boiler replacement - professional work in specified time
Customer Service
Quality
Value
NCS have been prompt, professional and extremely helpful in responding to all queries I made between the initial site survey and completing the work. All questions answered promptly with good, clear supporting explanations. I had site surveys carried out by 5 potential suppliers/installers, 1 could not do the work as they had misunderstood and only worked with Gas boilers, this despite advising it was an Oil Fired installation. 1, sadly a common occurrence these days, spent 45 minutes on site, explained how they would do the work and then never quoted. 1 never provided a Quote or answered some questions I had. The only other one to actually Quote initially did not provide an "apples for apples" comparison, that I had requested, for two manufacturers, on querying they corrected and although also prompt and professional, were ultimately more expensive, even for their preferred manufacturer and had shorter warranty period.
Customer in Norfolk Posted on 24/05/2021 , work completed 19/05/2021
The trader replied (on 23/07/2021)
Thank you for leaving us this review - we really appreciate it! :)
Excellent service from enquiry to installation
Customer Service
Quality
Value
My experience of NCS has been absolutely amazing. From my first enquiry, followed by a survey, then response to my queries and finally the installation was superb. The whole team were so very friendly, knowledgeable and supportive. It is always a worry when appointing a contractor for something as big as a boiler installation but from the outset I felt comfortable with NCS and this confidence continued through all steps. I would whole heartedly recommend them and would have no hesitation in using them again.
Customer in Cambridgeshire Posted on 21/05/2021 , work completed 20/05/2021
The trader replied (on 27/07/2021)
Thank you so much for taking the time to leave us such a lovely review! :)
New Boiler
Customer Service
Quality
Value
NCS Property Maintenance carried out a excellent job from the moment I contacted them. The office staff are so helpful and the fitters are so professional clean and tidy, will recommend this company.
David in Luton Posted on 17/05/2021 , work completed 17/05/2021
The trader replied (on 27/07/2021)
Thank you David for taking the time to leave us this review :)
Boiler replacement
Customer Service
Quality
Value
Highly recommended, fast efficient and professional service from the enquiry to completion, costs as quoted. All staff exceptional.
Susan in Suffolk Posted on 13/05/2021 , work completed 12/05/2021
Excellent
Customer Service
Quality
Value
New Oil Boiler installed. First Class service from estimate to completion. Efficient and polite staff and engineers.
Frank in Suffolk Posted on 29/04/2021 , work completed 28/04/2021