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Trusted Traders

New Look Carpet Care Limited

Logo on white
Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed
Profile thumb dan and jo together 4 bw

4.8

449 Reviews

About

Established in 1989, New Look Carpet Care Ltd offers carpet, rug and upholstery cleaning services within a 25 mile radius of Camberley, Surrey, GU15.

We are a non franchised family run business which is Woolsafe approved and Master Rug Cleaner certified. All solutions used are detergent-free, environmentally friendly,wool safe and leave no dirt-attracting residue.

We always pre-spray and then agitate this spray into carpets to loosen any deep soil and prepare for cleaning; this is followed by a defoaming solution to neutralise any residues from previous cleaning. These two steps are vital to obtain a really good result. We then use our truck mounted hot water systems to clean as this enables us to use hotter water giving a much deeper clean and as the extraction is much stronger the carpets are left only slightly damp with a much quicker drying time.

We also operate a dedicated rug cleaning facility in Camberley for expert cleaning and treatment of rugs; which require specialist treatment.

What we do

  • Carpet and upholstery cleaners

    • Rug cleaning
    • Anti-stain treatment
    • Moth and dust mite treatment
    • Deodorising treatment
    • Carpet cleaning
  • Carpets and flooring

  • More Services

    • rug repairs
    • stain removal
    • pet stains and odour removal

Customer reviews

Reviews summary

4.8
449 reviews
Customer Service
4.9
Quality
4.9
Value
4.6
Sort by
Excellent work
Customer Service
Quality
Value
I have used New Look Carpet Care before to clean our hand made wool and silk rugs. The work done was excellent. We live in a dog friendly home so when the time came to clean easy chair and the sofa New Look was the first choice. Neil did a fantastic job. He got on with his work quietly and efficiently even with the dog trying to help!
Customer in Windsor and Maidenhead15/03/2019
Excellent, as ever
Customer Service
Quality
Value
Darren cleaned my Mum's carpets and did an excellent job. I have been using New Look Carpet Care for a few years now and they are always polite, very professional and genuinely seem to enjoy their job. The carpets and rugs are always cleaned to a high standard.
Customer in Hampshire05/03/2019
Great work
Customer Service
Quality
Value
I would recommend this trader. The work was done very well, efficiently and the operator was very pleasant. We have used this firm on many occasions and will continue to do so.
Customer in Surrey04/03/2019
Thorough, quality job
Customer Service
Quality
Value
Carpet Care are SUPERB. Carpets are clean and stay clean, far superior to any other cleaning service I've used. I can get away with keeping my stair carpet another year I think!
Customer in Surrey18/02/2019
All round excellent service.
Customer Service
Quality
Value
Second time of using Dan and would not think of using anyone else. I can't remember the name of the technician who did the work but he arrived exactly on time, was very polite and did an excellent job. He also provided a great deal of information on how best to look after the carpet and things to avoid.
Customer in Surrey13/02/2019
A job well done
Customer Service
Quality
Value
Dan arrived on time & moved the last objects of furniture which I had been unable to move as I have MS. He then explained what he was going to do & started work. He spent three hours working & the end result was fantastic, carpets looked like new! When he was finished, he told me when I could put the furniture back & gave me some plastic covers for my shoes, telling me they could become very slippery when walking on my tiled floor after walking on the damp carpet, a useful piece of advice for me. All in all I was very pleased with the service & the end result & would recommend this company & Dan.
Customer in Bracknell Forest10/02/2019
Carpets cleaned with hard work and care
Customer Service
Quality
Value
Neil worked hard and efficiently the entire day, cleaning my lounge, dining room, stair and bedroom carpets as well as a large rug. He moved furniture or raised it on blocks and foil protectors, and explained what he was doing and why. My carpets now look brighter and fresher and actually feel softer too.
Customer in Surrey08/02/2019
Sitting room carpet
Customer Service
Quality
Value
Darren arrived before time, he did a good, efficient job, was friendly, polite and helpful The carpet looks so much better now. This is the second time we've used the company and we'd use them again
Customer in Oxfordshire29/01/2019
Prompt and professional
Customer Service
Quality
Value
The operative Neil arrived spot on time as arranged with Dan. He was here to clean the lounge carpet, 3 seater sofa, 1 armchair and a foot stool. Neil was on site for 6 hours and did not take a break. He was very thorough. Good job, well done.
Carol, Berkshire29/01/2019
My review
Customer Service
Quality
Value
Prompt and professional.
Beverley, Surrey28/01/2019