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New Look Carpet Care Limited

4.8

637 Reviews

Opening Hours
Today -
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Established in 1989, New Look Carpet Care Ltd offers carpet, rug and upholstery cleaning services within a 25 mile radius of Camberley, Surrey, GU15.

We are a non franchised family run business which is Woolsafe approved and Master Rug Cleaner certified. All solutions used are detergent-free, environmentally friendly,wool safe and leave no dirt-attracting residue.

We always pre-spray and then agitate this spray into carpets to loosen any deep soil and prepare for cleaning; this is followed by a defoaming solution to neutralise any residues from previous cleaning. These two steps are vital to obtain a really good result. We then use our truck mounted hot water systems to clean as this enables us to use hotter water giving a much deeper clean and as the extraction is much stronger the carpets are left only slightly damp with a much quicker drying time.

We also operate a dedicated rug cleaning facility in Camberley for expert cleaning and treatment of rugs; which require specialist treatment.

What we do

  • Carpet and upholstery cleaners

    • Rug cleaning
    • Anti-stain treatment
    • Moth and dust mite treatment
    • Deodorising treatment
    • Carpet cleaning
  • Carpets and flooring

  • More Services

    • rug repairs
    • stain removal
    • pet stains and odour removal

Customer reviews

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4.8
637 reviews
Customer Service
5.0
Quality
4.9
Value
4.6
Sort by
Nu Look Carpet Care - Excellent
Customer Service
Quality
Value
Professional, thorough, friendly. Had 2 rooms + hall, stairs and landing cleaned. Cannot recommend highly enough. Carpets look like new.
Customer in Surrey Posted on 13/07/2024 , work completed 12/07/2024
Carpet Cleaning
Customer Service
Quality
Value
Work carries out on 3 July. Work done very well, on time ad to budget Pleasant people and will use them again when I need them
Customer in Surrey Posted on 05/07/2024 , work completed 01/06/2024
Carpet cleaning
Customer Service
Quality
Value
Darren arrived on time. He was polite and friendly. The six carpets had the best clean ever. A thorough job. Look like new. Darren moved some furniture when necessary. he left us with shoe covers to use until carpets were dry. A spot cleaner was also left to use for future mishaps. The quote was honoured. Very pleased with the quality of the work. Would recommend.
Customer in Berkshire Posted on 26/06/2024 , work completed 26/06/2024
Very efficient service, good result, very happy with my carpets
Customer Service
Quality
Value
I can thoroughly recommend New Look carpet cleaning. They responded promptly to my enquiry, and were able to visit quickly to provide a quotation. The work was carried out swiftly and efficiently and to a high standard.
Customer in Surrey Posted on 29/04/2024 , work completed 23/04/2024
Carpets cleaned in lounge, hall and stairs
Customer Service
Quality
Value
Darren arrived promptly and was very helpful, friendly, thorough and professional. He spent extra time cleaning some paint and pet stains from my carpets and these have now been completely removed. I am very pleased with the cleaning results and would definitely use New Look Carpets Ltd again. Highly recommend.
Customer in Berkshire Posted on 02/04/2024 , work completed 02/04/2024
On time, respectful and tidy.
Customer Service
Quality
Value
Have used this company previously and had no hesitation in using them again. Darren arrived on time and cleaned four room carpets to a professional standard. He was respectful to me and my property and is an asset to the company.
Customer in Berkshire Posted on 30/03/2024 , work completed 28/03/2024
Fantastic local company
Customer Service
Quality
Value
What a fantastic local independent company. This is the second time that New Look Carpet Care have cleaned my carpets. Once again I am delighted with the results. Darren arrived on time and was most professional in the way he worked , leaving me with what looked like new carpets ! In addition, Darren left a bottle of stain remover which can be requested again if required. A particular bonus with this company is that you can upgrade the six month warranty to a twelve month warranty for a relatively small amount. On the previous occasion that my carpets were cleaned I had to call them out because of spillage, which was promptly dealt with. I HIGHLY RECOMMEND this company
Customer in Surrey Posted on 11/02/2024 , work completed 08/02/2024
Cheaper than new carpets!
Customer Service
Quality
Value
Two downstairs carpets a bedroom carpet and a rug where all looking tired and grubby. They are a few years old, regularly hoovered but never cleaned. I don't know what magic ingredient they use to clean them, but they came up looking like new! Amazing. Darren arrived bang on time, worked hard, was polite and gave advised carpet care.
Customer in Surrey Posted on 23/01/2024 , work completed 22/01/2024
Excellent work every visit
Customer Service
Quality
Value
We were visited before the quote was given to agree what would be done and agree what we would clear and time and date of arrival of cleaner. We sent an antique rug away for cleaning and have been updated on progress. Darren, works very tidily and puts special sliders under heavy chairs so we do not have to remove them. He leaves foil caps under them after completion to avoid marks. He has an industrial fan running to keep the work area as dry as possible. The work is done to an excellent standard and the arrival time was as agreed and we are pleased to reuse this company when we need a carpet cleaned.
Customer in Hampshire Posted on 22/12/2023 , work completed 22/12/2023
Super Service
Customer Service
Quality
Value
Good communication prior to our bedroom, stairs and landing carpets being cleaned. Darren was very professional, curteous and careful. He succeeded in getting stains out of the carpet, which previous cleaners had not. He explained exactly where there may be a few problems getting one carpet completely clean, but managed to do it.
Customer in Surrey Posted on 01/12/2023 , work completed 16/11/2023