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New Look Carpet Care Limited

4.8

633 Reviews

Opening Hours
Today -
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed
See customer reviews & leave a review

About

Established in 1989, New Look Carpet Care Ltd offers carpet, rug and upholstery cleaning services within a 25 mile radius of Camberley, Surrey, GU15.

We are a non franchised family run business which is Woolsafe approved and Master Rug Cleaner certified. All solutions used are detergent-free, environmentally friendly,wool safe and leave no dirt-attracting residue.

We always pre-spray and then agitate this spray into carpets to loosen any deep soil and prepare for cleaning; this is followed by a defoaming solution to neutralise any residues from previous cleaning. These two steps are vital to obtain a really good result. We then use our truck mounted hot water systems to clean as this enables us to use hotter water giving a much deeper clean and as the extraction is much stronger the carpets are left only slightly damp with a much quicker drying time.

We also operate a dedicated rug cleaning facility in Camberley for expert cleaning and treatment of rugs; which require specialist treatment.

What we do

  • Carpet and upholstery cleaners

    • Rug cleaning
    • Anti-stain treatment
    • Moth and dust mite treatment
    • Deodorising treatment
    • Carpet cleaning

  • Carpets and flooring

  • More Services

    • rug repairs
    • stain removal
    • pet stains and odour removal

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.8
633 reviews
Customer Service
5.0
Quality
4.9
Value
4.6
Recommended

Recommended

by 100% of customers
Sort by
A rapid transformation
Customer Service
Quality
Value
From first contact by telephone, through site survey and immediate preparation of an estimate, to the work carried out to a very high standard on the agreed date, the outstanding impression was of a very professional outfit which I would recommend unhesitatingly.
Customer in Surrey Posted on 28/07/2019 , work completed 23/07/2019
Recommended
Beautiful carpets
Customer Service
Quality
Value
Carpets cleaned beautifully, came on time, everything about the company is beautiful done, you know exactly where you stand with them. They left everything looking perfect. We would recommend to everyone!
Mrs Stickley, Addlestone Posted on 20/07/2019 , work completed 20/07/2019
Recommended
Very thoroughly completed
Customer Service
Quality
Value
Everything done as agreed with minimum fuss, promptly and efficiently. Darren was very thorough and left our carpets looking nearly as good as new. Gave us welcome advice, e.g. regarding moth damage.
Alan, Surrey Posted on 16/07/2019 , work completed 15/07/2019
Recommended
Great job!
Customer Service
Quality
Value
Thanks very much to Darren at New Look Carpets - my carpets look great. Darren was very professional and courteous and did a very good job. Would thoroughly recommend this company - the owner and staff were excellent also.
Customer in Surrey Posted on 10/07/2019 , work completed 25/06/2019
Recommended
Good work
Customer Service
Quality
Value
Very happy from the start to finish. Making initial contact was easy and very helpful, and agent for estimate arrived on time etc. Neil again arrived on schedule, explained everything very well and carried out the work very efficiently.
Customer in Surrey Posted on 09/07/2019 , work completed 09/07/2019
Recommended
Beautiful Carpets
Customer Service
Quality
Value
Came when they said they would, took great care with the carpets - they look fantastic!
David, Guildford Posted on 04/07/2019 , work completed 04/07/2019
Recommended
My review
Customer Service
Quality
Value
Service was excellent. Darren was very good carpets looks lovely.
Mrs Collier, Doogal Posted on 02/07/2019 , work completed 02/07/2019
Recommended
Very Impressed
Customer Service
Quality
Value
Very impressed with the work. Darren turned up early and got the job done! Brilliant!
Which? Trusted Traders Consumer Posted on 01/07/2019 , work completed 01/07/2019
Recommended
New Look Carpet Care are excellent!
Customer Service
Quality
Value
After carefully reviewing a number of firms, I selected New Look Carpet Care to completely renovate all of the carpets in my house : after over 20 years service, the place was in desperate need of a deep spring clean. Well, the team was superb, professional and well-equipped to carry out a pretty difficult job over a period of 7 hours. From start to finish, the service was exactly what I expected, and the result was worth every penny spent. This is a family-owned business, and it shows in the results. Well done, Darren and Neil!
Customer in Surrey Posted on 28/06/2019 , work completed 24/04/2019
Recommended
So happy
Customer Service
Quality
Value
absolutely satisfied, hope to see again not too soon
Customer in, Guildford Posted on 26/06/2019 , work completed 26/06/2019
Recommended
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.