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New Look Carpet Care Limited

4.8

641 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed
See customer reviews & leave a review

About

Established in 1989, New Look Carpet Care Ltd offers carpet, rug and upholstery cleaning services within a 25 mile radius of Camberley, Surrey, GU15.

We are a non franchised family run business which is Woolsafe approved and Master Rug Cleaner certified. All solutions used are detergent-free, environmentally friendly,wool safe and leave no dirt-attracting residue.

We always pre-spray and then agitate this spray into carpets to loosen any deep soil and prepare for cleaning; this is followed by a defoaming solution to neutralise any residues from previous cleaning. These two steps are vital to obtain a really good result. We then use our truck mounted hot water systems to clean as this enables us to use hotter water giving a much deeper clean and as the extraction is much stronger the carpets are left only slightly damp with a much quicker drying time.

We also operate a dedicated rug cleaning facility in Camberley for expert cleaning and treatment of rugs; which require specialist treatment.

What we do

  • Carpet and upholstery cleaners

    • Rug cleaning
    • Anti-stain treatment
    • Moth and dust mite treatment
    • Deodorising treatment
    • Carpet cleaning

  • Carpets and flooring

  • More Services

    • rug repairs
    • stain removal
    • pet stains and odour removal

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.8
641 reviews
Customer Service
5.0
Quality
4.9
Value
4.6
Recommended

Recommended

by 100% of customers
Sort by
Upholstery and Carpet Cleaning
Customer Service
Quality
Value
I first used new Look about 3 years ago. They did an excellent job then of cleaning our carpets - which was why I went back to them this time for some work after we'd had a refurb. Neil was professional, efficient and effective, completing the work to the same high standard as before. He arrived on time and finished about 30 minutes ahead of his schedule. No hesitation in recommending them.
Customer in Posted on 22/03/2019 , work completed 22/03/2019
Recommended
Friendly and professional.
Customer Service
Quality
Value
Very helpful, friendly and professional. Would definitely recommend.
Leonora, Surrey Posted on 19/03/2019 , work completed 19/03/2019
Recommended
Carpet cleaned
Customer Service
Quality
Value
As on previous occasion, excellent service from New Look and Darren. Punctual, polite, helpful, and excellent results, carpets like new.
Customer in Windsor and Maidenhead Posted on 18/03/2019 , work completed 08/03/2019
Recommended
My review
Customer Service
Quality
Value
(Neil) I found Neil cheerful, prompt and conscientious. Got on with the work, replaced the furniture where necessary. Chair and table legs were covered in foil and stood on small polystyrene blocks. Precise instructions were given when these should be removed and the rug put down. A good and professional job.
Margaret, Surrey Posted on 18/03/2019 , work completed 18/03/2019
Recommended
Excellent work
Customer Service
Quality
Value
I have used New Look Carpet Care before to clean our hand made wool and silk rugs. The work done was excellent. We live in a dog friendly home so when the time came to clean easy chair and the sofa New Look was the first choice. Neil did a fantastic job. He got on with his work quietly and efficiently even with the dog trying to help!
Customer in Windsor and Maidenhead Posted on 15/03/2019 , work completed 12/03/2019
Recommended
Very pleased
Customer Service
Quality
Value
Cleaned 2 sofas, 1 chair and carpet. I was very pleased with their work.
Catherine, Surrey Posted on 15/03/2019 , work completed 15/03/2019
Recommended
Professional
Customer Service
Quality
Value
Really pleased with the result. Prompt, professional, helpful and friendly service. Will definitely use again when necessary.
Helena, Surrey Posted on 15/03/2019 , work completed 15/03/2019
Recommended
Truly excellent
Customer Service
Quality
Value
We have used New Look Carpet and would always use them! From the moment of my e-mail request to the prompt booking it was excellent. Neil was superb, very calm and thoughtful - truly excellent.
Michael, Surrey Posted on 13/03/2019 , work completed 13/03/2019
Recommended
First class
Customer Service
Quality
Value
We had carpets cleaned in 2 main bedrooms and the stairs and landing. As with our previous experiences with New Look, everything was first class, would definitely recommend this company.
Judith, Hampshire Posted on 12/03/2019 , work completed 12/03/2019
Recommended
My review
Customer Service
Quality
Value
Neil did a very good job - extremely professional and polite. Have used them before and will certainly use New Look again.
Linda, Surrey Posted on 07/03/2019 , work completed 07/03/2019
Recommended
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.