Endorsed by Which?

New Look Carpet Care Limited

4.8

641 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Established in 1989, New Look Carpet Care Ltd offers carpet, rug and upholstery cleaning services within a 25 mile radius of Camberley, Surrey, GU15.

We are a non franchised family run business which is Woolsafe approved and Master Rug Cleaner certified. All solutions used are detergent-free, environmentally friendly,wool safe and leave no dirt-attracting residue.

We always pre-spray and then agitate this spray into carpets to loosen any deep soil and prepare for cleaning; this is followed by a defoaming solution to neutralise any residues from previous cleaning. These two steps are vital to obtain a really good result. We then use our truck mounted hot water systems to clean as this enables us to use hotter water giving a much deeper clean and as the extraction is much stronger the carpets are left only slightly damp with a much quicker drying time.

We also operate a dedicated rug cleaning facility in Camberley for expert cleaning and treatment of rugs; which require specialist treatment.

What we do

  • Carpet and upholstery cleaners

    • Rug cleaning
    • Anti-stain treatment
    • Moth and dust mite treatment
    • Deodorising treatment
    • Carpet cleaning
  • Carpets and flooring

  • More Services

    • rug repairs
    • stain removal
    • pet stains and odour removal

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
641 reviews
Customer Service
5.0
Quality
4.9
Value
4.6
Sort by
Excellent
Customer Service
Quality
Value
Cleaned two sitting room carpets with excellent results. Punctual arrival. Very helpful and pleasant person.
John, Surrey Posted on 18/01/2019 , work completed 18/01/2019
Another good job
Customer Service
Quality
Value
All carpets cleaned thoroughly and stains removed. A fast efficient service with very little disruption to the rest of the house. Dan arrived on time, was polite and knowldegeable. Always good service from New Look Carpets Thank you
Customer in Hampshire Posted on 17/01/2019 , work completed 14/01/2019
My review
Customer Service
Quality
Value
Good in all the questions you raise above. Nothing went wrong.
Gordon, Surrey Posted on 15/01/2019 , work completed 15/01/2019
My review
Customer Service
Quality
Value
Prompt and professional.
Martha, Surrey Posted on 11/01/2019 , work completed 11/01/2019
Efficient and effective.
Customer Service
Quality
Value
New Look Carpet Care successfully removed a stubborn port wine stain from a light coloured carpet. This was the first time we have used them. They spent time explaining their technique and returned just the next day to do they job. Careful work, pleasant and experienced operator, good equipment, and, all left neat and tidy.
S, Surrey Posted on 10/01/2019 , work completed 10/01/2019
Superb service
Customer Service
Quality
Value
2 x bedrooms & stairs & landing. Some significant staining removed. Professional, great results as carpets look new. On time etc.
F, Surrey Posted on 08/01/2019 , work completed 08/01/2019
Excellent
Customer Service
Quality
Value
Second time I have used this company. All staff helpful and polite from first telephone call. On the day, they arrived absolutely on time and worked solidly all morning. Very polite and knowledgeable. Carpets looked great afterwards. Would recommend
Customer in Surrey Posted on 07/01/2019 , work completed 07/01/2019
Efficient
Customer Service
Quality
Value
Very pleased with the end result. Extremely helpful and efficient.
Mark, Surrey Posted on 07/01/2019 , work completed 07/01/2019
Very polite & friendly
Customer Service
Quality
Value
Very pleased with results, carpet looks new, inspite of being 35 years old. Cleaner very polite and friendly. Will certainly use again.
Sylvia, Surrey Posted on 04/01/2019 , work completed 04/01/2019
Carpet and Upholstery Cleaning
Customer Service
Quality
Value
Carpets in two rooms cleaned and a reclining chair. Prompt arrival, very polite and helpful. Did a wonderful job, all stains removed and carpets look like new. Totally satisfied. I have used them before and they are still excellent. I would recommend this trader without hesitation.
Customer in Hampshire Posted on 03/01/2019 , work completed 02/01/2019