Endorsed by Which?

New Look Carpet Care Limited

4.8

633 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Established in 1989, New Look Carpet Care Ltd offers carpet, rug and upholstery cleaning services within a 25 mile radius of Camberley, Surrey, GU15.

We are a non franchised family run business which is Woolsafe approved and Master Rug Cleaner certified. All solutions used are detergent-free, environmentally friendly,wool safe and leave no dirt-attracting residue.

We always pre-spray and then agitate this spray into carpets to loosen any deep soil and prepare for cleaning; this is followed by a defoaming solution to neutralise any residues from previous cleaning. These two steps are vital to obtain a really good result. We then use our truck mounted hot water systems to clean as this enables us to use hotter water giving a much deeper clean and as the extraction is much stronger the carpets are left only slightly damp with a much quicker drying time.

We also operate a dedicated rug cleaning facility in Camberley for expert cleaning and treatment of rugs; which require specialist treatment.

What we do

  • Carpet and upholstery cleaners

    • Rug cleaning
    • Anti-stain treatment
    • Moth and dust mite treatment
    • Deodorising treatment
    • Carpet cleaning
  • Carpets and flooring

  • More Services

    • rug repairs
    • stain removal
    • pet stains and odour removal

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
633 reviews
Customer Service
5.0
Quality
4.9
Value
4.6
Sort by
Professional
Customer Service
Quality
Value
A thoroughly professional job, carried out by an extremely personable man. I was most impressed. I am certain I could have got a cheaper job, but it would not have been as good. After-care well explained too.
Robert, Surrey Posted on 16/10/2018 , work completed 16/10/2018
A thorough clean
Customer Service
Quality
Value
Darren and Neil did an excellent job cleaning my sitting room, hall, landing and stairs. They managed to reduce the bad tea staining in my hall and some old stubborn stains in the sitting room completely. Although quite expensive, it was well worth it for an excellent result. I would definitely use them again.
valerie Posted on 12/10/2018 , work completed 12/10/2018
My review
Customer Service
Quality
Value
Very pleasant operatives. Good job.
Which? Trusted Traders Consumer Posted on 09/10/2018 , work completed 09/10/2018
Very nice
Customer Service
Quality
Value
Clean carpet on schedule and to budget. Very nice people and helpful. Carpet came up like new. Very helpful aftercare.
Anita, Surrey Posted on 05/10/2018 , work completed 05/10/2018
Efficient
Customer Service
Quality
Value
Very efficient service and extremely thorough. Highly recommend.
Which? Trusted Traders Consumer Posted on 04/10/2018 , work completed 04/10/2018
Outstanding work
Customer Service
Quality
Value
Reliable, professional and friendly. Kept informed of appointment and arrival times. Fantastic carpet cleaners, removed a pet stain on a brand new carpet. Used this company before, will not use anyone else.
Hazel, Hampshire Posted on 02/10/2018 , work completed 02/10/2018
Excellent service
Customer Service
Quality
Value
Efficient, friendly service. Excellent quality of work.
Laurine, Surrey Posted on 28/09/2018 , work completed 28/09/2018
Thorough and professional
Customer Service
Quality
Value
I had some 10 year old carpets and dingy looking sofas and chairs cleaned and protected and the difference was really obvious, they looked so clean and fresh. The cleaners, Darren and Neil were really nice people and were very reliable, prompt, efficient and thorough. I have used carpet and upholstery cleaners in the past but New Look Carpet Care were by far the best and I would recommend them highly.
Jennifer, Surrey Posted on 13/09/2018 , work completed 13/09/2018
My review
Customer Service
Quality
Value
Prompt, professional and very good.
Dennis, Surrey Posted on 10/09/2018 , work completed 10/09/2018
Very professional
Customer Service
Quality
Value
They arrived on time and carried out the cleaning and protecting of many carpets with up to the minute apparatus. Left everything in place. An excellent company which I would recommend to all my friends.
Alan, Hampshire Posted on 06/09/2018 , work completed 06/09/2018