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New Look Carpet Care Limited

4.8

634 Reviews

Opening Hours
Today -
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Established in 1989, New Look Carpet Care Ltd offers carpet, rug and upholstery cleaning services within a 25 mile radius of Camberley, Surrey, GU15.

We are a non franchised family run business which is Woolsafe approved and Master Rug Cleaner certified. All solutions used are detergent-free, environmentally friendly,wool safe and leave no dirt-attracting residue.

We always pre-spray and then agitate this spray into carpets to loosen any deep soil and prepare for cleaning; this is followed by a defoaming solution to neutralise any residues from previous cleaning. These two steps are vital to obtain a really good result. We then use our truck mounted hot water systems to clean as this enables us to use hotter water giving a much deeper clean and as the extraction is much stronger the carpets are left only slightly damp with a much quicker drying time.

We also operate a dedicated rug cleaning facility in Camberley for expert cleaning and treatment of rugs; which require specialist treatment.

What we do

  • Carpet and upholstery cleaners

    • Rug cleaning
    • Anti-stain treatment
    • Moth and dust mite treatment
    • Deodorising treatment
    • Carpet cleaning
  • Carpets and flooring

  • More Services

    • rug repairs
    • stain removal
    • pet stains and odour removal

Customer reviews

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4.8
634 reviews
Customer Service
5.0
Quality
4.9
Value
4.6
Sort by
Recommend
Customer Service
Quality
Value
Efficient and thorough cleaning of suite and carpet. Would recommend company to family and friends.
Pat, Surrey Posted on 17/07/2018 , work completed 17/07/2018
Pleased
Customer Service
Quality
Value
Very pleased with results, carpets like new.
Brenda, Surrey Posted on 12/07/2018 , work completed 12/07/2018
Thorough & clean as advertised.
Customer Service
Quality
Value
My 30 year old upholstered sofa came out like new. The carpets throughout the flat are shades lighter again and very clean. The furniture does not get dusty so quickly. Darren was most helpful & polite.
Karin, Surrey Posted on 11/07/2018 , work completed 11/07/2018
Very professional approach
Customer Service
Quality
Value
A very pleasant man, who arrived on time, rang the doorbell and introduced himself. Invited him in and showed him the carpets to be cleaned. He quickly unloaded and installed equipment he needed from his van and set to work in a very professional approach.
Margaret, Berkshire Posted on 06/07/2018 , work completed 06/07/2018
Very good service.
Customer Service
Quality
Value
Very happy with the carpet clean. The technician was prompt, polite and very tidy and helpful. Would recommend to anybody.
Erdham, Surrey Posted on 05/07/2018 , work completed 05/07/2018
Prompt & professional
Customer Service
Quality
Value
We had a large run of upstairs carpet cleaned, some of which were heavily stained. Our operative was punctual, talked us through any unforeseen problems and was helpful and friendly throughout the 4 hour visit on a very warm day! It was a very positive experience.
Fiona, Berkshire Posted on 05/07/2018 , work completed 05/07/2018
My review
Customer Service
Quality
Value
Excellent.
Patricia, Surrey Posted on 29/06/2018 , work completed 29/06/2018
Prompt and professional
Customer Service
Quality
Value
First class service all round. Very flexible with dates switched.
Mark, Surrey Posted on 28/06/2018 , work completed 28/06/2018
Friendly and professional service
Customer Service
Quality
Value
I have used New Look before so the fact I used them again is recommendation in itself. I needed just one bedroom carpet cleaned this time. The whole process from quote through to completion was friendly and professional. The end result fantastic. May seem expensive but you do get what you pay for. No hesitation in recommending and will use them again in the future.
Mark C Posted on 23/06/2018 , work completed 23/06/2018
Prompt & professional
Customer Service
Quality
Value
Courteous, professional and efficient service.
William, Surrey Posted on 22/06/2018 , work completed 22/06/2018