Endorsed by Which?

New Look Carpet Care Limited

4.8

641 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Established in 1989, New Look Carpet Care Ltd offers carpet, rug and upholstery cleaning services within a 25 mile radius of Camberley, Surrey, GU15.

We are a non franchised family run business which is Woolsafe approved and Master Rug Cleaner certified. All solutions used are detergent-free, environmentally friendly,wool safe and leave no dirt-attracting residue.

We always pre-spray and then agitate this spray into carpets to loosen any deep soil and prepare for cleaning; this is followed by a defoaming solution to neutralise any residues from previous cleaning. These two steps are vital to obtain a really good result. We then use our truck mounted hot water systems to clean as this enables us to use hotter water giving a much deeper clean and as the extraction is much stronger the carpets are left only slightly damp with a much quicker drying time.

We also operate a dedicated rug cleaning facility in Camberley for expert cleaning and treatment of rugs; which require specialist treatment.

What we do

  • Carpet and upholstery cleaners

    • Rug cleaning
    • Anti-stain treatment
    • Moth and dust mite treatment
    • Deodorising treatment
    • Carpet cleaning
  • Carpets and flooring

  • More Services

    • rug repairs
    • stain removal
    • pet stains and odour removal

Customer reviews

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4.8
641 reviews
Customer Service
5.0
Quality
4.9
Value
4.6
Sort by
Professional
Customer Service
Quality
Value
I was highly satisfied by the work carried out by New Look, and by the way it was carried out. From first contact the company was very helpful and friendly. Their explanations and arrangement were clear and accurate. The person who came was professional, thorough and considerate, and did a very good job.
Which? Trusted Traders Consumer Posted on 16/05/2018 , work completed 16/05/2018
All the 'greats' wrapped into one!!
Customer Service
Quality
Value
Great promptness, great attitude, great professional care, great results, great to have them in our home!!
Annette, Surrey Posted on 08/05/2018 , work completed 08/05/2018
Prompt and quality service
Customer Service
Quality
Value
We required a carpet clean in the lounge at short notice prior to delivery of a new 3 piece suite. New Look visited to give us a quote and were able to meet our deadline. Darren the operator was punctual and did a first class job, explaining the process step by step. We were very pleased with the outcome and would use the company again.
Wyn, Hampshire Posted on 08/05/2018 , work completed 08/05/2018
Prompt and professional job
Customer Service
Quality
Value
From the efficient survey and quotation to the actual job - we are very pleased with the final outcome. We went for the protect plus package and thought the price was good and competitive. Would certainly use them.
Elizabeth, Hampshire Posted on 01/05/2018 , work completed 01/05/2018
My review
Customer Service
Quality
Value
Darren came to clean our carpets who I found very willing & would recommend him to anyone - A great asset.
Joan, Surrey Posted on 30/04/2018 , work completed 30/04/2018
Professional service.
Customer Service
Quality
Value
Cleaning three piece suite. Carpets. Steve arrived promptly, explained exactly how he would be working, giving timeframes etc. Very pleased with the final result!
Teresa, Surrey Posted on 30/04/2018 , work completed 30/04/2018
My review
Customer Service
Quality
Value
We were very pleased with the work carried out by your operatives. They worked very efficiently and we would have no hesitation in recommending your company. Thank you for a job well done.
Ted, Surrey Posted on 25/04/2018 , work completed 25/04/2018
My review
Customer Service
Quality
Value
Steve, the operator arrived exactly at the time given. Carried out the work promptly and efficiently, helpful with his explanation of what the work involved - good customer service and polite with it.
Ian, Surrey Posted on 25/04/2018 , work completed 25/04/2018
Very
Customer Service
Quality
Value
Cleaned three carpets. Done very efficient proficiently. Darren was very polite and cheerful.
Joan, Hampshire Posted on 24/04/2018 , work completed 24/04/2018
Prompt, professional, excellent overall service
Customer Service
Quality
Value
Not expected to pay until completely satisfied. Kept in touch by letter all through the transaction from initial interest and phone call. Then letters on how this service would operate. Very impressed.
Wendy, Surrey Posted on 23/04/2018 , work completed 23/04/2018