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Trusted Traders

New Look Carpet Care Limited

Profile thumb dan and jo together 4 bw

4.8

538 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed
See customer reviews & leave a review

About

Established in 1989, New Look Carpet Care Ltd offers carpet, rug and upholstery cleaning services within a 25 mile radius of Camberley, Surrey, GU15.

We are a non franchised family run business which is Woolsafe approved and Master Rug Cleaner certified. All solutions used are detergent-free, environmentally friendly,wool safe and leave no dirt-attracting residue.

We always pre-spray and then agitate this spray into carpets to loosen any deep soil and prepare for cleaning; this is followed by a defoaming solution to neutralise any residues from previous cleaning. These two steps are vital to obtain a really good result. We then use our truck mounted hot water systems to clean as this enables us to use hotter water giving a much deeper clean and as the extraction is much stronger the carpets are left only slightly damp with a much quicker drying time.

We also operate a dedicated rug cleaning facility in Camberley for expert cleaning and treatment of rugs; which require specialist treatment.

What we do

  • Carpet and upholstery cleaners

    • Rug cleaning
    • Anti-stain treatment
    • Moth and dust mite treatment
    • Deodorising treatment
    • Carpet cleaning

  • Carpets and flooring

  • More Services

    • rug repairs
    • stain removal
    • pet stains and odour removal

My work

Customer reviews

4.8
538 reviews
Customer Service
4.9
Quality
4.9
Value
4.6
Recommended

Recommended

by 100% of customers
Sort by
Beautiful Carpets
Customer Service
Quality
Value
Came when they said they would, took great care with the carpets - they look fantastic!
David, Guildford04/07/2019
Recommended
My review
Customer Service
Quality
Value
Service was excellent. Darren was very good carpets looks lovely.
Mrs Collier, Doogal02/07/2019
Recommended
Very Impressed
Customer Service
Quality
Value
Very impressed with the work. Darren turned up early and got the job done! Brilliant!
Which? Trusted Traders Consumer01/07/2019
Recommended
New Look Carpet Care are excellent!
Customer Service
Quality
Value
After carefully reviewing a number of firms, I selected New Look Carpet Care to completely renovate all of the carpets in my house : after over 20 years service, the place was in desperate need of a deep spring clean. Well, the team was superb, professional and well-equipped to carry out a pretty difficult job over a period of 7 hours. From start to finish, the service was exactly what I expected, and the result was worth every penny spent. This is a family-owned business, and it shows in the results. Well done, Darren and Neil!
Customer in Surrey28/06/2019
Recommended
So happy
Customer Service
Quality
Value
absolutely satisfied, hope to see again not too soon
Customer in, Guildford26/06/2019
Recommended
Perfect Clean
Customer Service
Quality
Value
My carpets look like new! The work was carried out with great care and I felt that time was taken to insure a perfect finish. I have used this company before and they have never hounded me to have my carpets cleaned again. I would not hesitate to recommend them.
Customer in Surrey17/06/2019
Recommended
Very pleased
Customer Service
Quality
Value
Very, very good. They cleaned my dining room, sitting room, halls, landing, stairs and bathroom. They were early and called me to say when they were on their way. They did a really good job and I just couldn't fault them.
Patricia, Guildford12/06/2019
Recommended
10 out of 10
Customer Service
Quality
Value
No hesitation in recommending this company. Darren did a wonderful job cleaning our living room carpet
Mrs., Surrey10/06/2019
Recommended
Professional very helpful and friendly
Customer Service
Quality
Value
We had used the company before and based on past experience as well as with other providers we requested a quote. Quote options were provided and the differences explained. Advice was given on not to have kelim cleaned on the basis of poor value of money for the quality and age of the item. A date for work was offered and checked a few days prior to the work. Darren the operative was professional, caring and thorough as well as friendly. He also offered advice for the future and all in all an excellent and quality service.
Customer in Surrey05/06/2019
Recommended
Cleaned Carpets
Customer Service
Quality
Value
We don't usually respond to flyers through the letterbox but this time we are glad that we did. The flyer came on an A4 bright yellow four-sided card that explained the procedures. We were visited, measured and quoted. No pressure and no 'over-egging' the requirement and our concerns and questions were addressed. We were given a date and what was expected from us beforehand. This was followed up in writing and a telephone call a week before the appointment. We were most impressed with Darren's professionalism. He was smartly turned out, polite and knew what he was about. He explained what he was going to do and how long it would take and what was necessary for us to do afterwards. The carpets are almost new again! Well done New Look and Darren.
Customer in Surrey30/05/2019
Recommended

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Have a question?

0117 456 6032
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

0117 456 6032
Mon–Fri: 9:00–17:00
Standard network rate.