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Trusted Traders

New Look Carpet Care Limited

Logo on white
Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed
Profile thumb dan and jo together 4 bw

4.8

452 Reviews

About

Established in 1989, New Look Carpet Care Ltd offers carpet, rug and upholstery cleaning services within a 25 mile radius of Camberley, Surrey, GU15.

We are a non franchised family run business which is Woolsafe approved and Master Rug Cleaner certified. All solutions used are detergent-free, environmentally friendly,wool safe and leave no dirt-attracting residue.

We always pre-spray and then agitate this spray into carpets to loosen any deep soil and prepare for cleaning; this is followed by a defoaming solution to neutralise any residues from previous cleaning. These two steps are vital to obtain a really good result. We then use our truck mounted hot water systems to clean as this enables us to use hotter water giving a much deeper clean and as the extraction is much stronger the carpets are left only slightly damp with a much quicker drying time.

We also operate a dedicated rug cleaning facility in Camberley for expert cleaning and treatment of rugs; which require specialist treatment.

What we do

  • Carpet and upholstery cleaners

    • Rug cleaning
    • Anti-stain treatment
    • Moth and dust mite treatment
    • Deodorising treatment
    • Carpet cleaning
  • Carpets and flooring

  • More Services

    • rug repairs
    • stain removal
    • pet stains and odour removal

Customer reviews

Reviews summary

4.8
452 reviews
Customer Service
4.9
Quality
4.9
Value
4.6
Sort by
My review
Customer Service
Quality
Value
Flexible prompt and efficient.
Chris, Surrey29/11/2018
Great Service
Customer Service
Quality
Value
Very thorough service, this is the deepest clean we have ever had, it certainly does work, the carpets and furniture have really come up well. Would definitely recommend!
Nick, Surrey28/11/2018
Prompt, caring and professional.
Customer Service
Quality
Value
NLC - cleaned hallway, bedroom and large living room carpet. Completed to agreed schedule and budget. Home visit to asses, clear information on how they worked, what they could and couldn't do. Dan, helpful, considerate, honest and listened. Flexible, adjusted start time to meet our needs. Aftercare, careful when replacing furniture, all furniture legs protected with foil, to prevent stain marks. Follow up call between first visit and schedule date, allowed us to change start time.
Which? Trusted Traders Consumer28/11/2018
Prompt - Professional - Polite
Customer Service
Quality
Value
Dan arrived on time, was polite, helpful and explained the process fully. He carried out the cleaning of sofa and chairs to a high standard. Carpet when he finished looked like new. Great job, well done.
Phil, Surrey26/11/2018
Punctual and efficient.
Customer Service
Quality
Value
We had two flights of stairs, landing, and an attic room cleaned. Darren was early but phoned ahead. He worked really hard and did a great job surpassing my expectations for the white stair carpet. The other carpet no longer needs replacing and has a new lease of life, and saved us a lot of money! The communication was excellent throughout. I will use them again and thoroughly recommend this company.
Heather, Surrey21/11/2018
Recommended
Customer Service
Quality
Value
Very satisfied with the whole process. Prompt and efficient service throughout, with everything completed on time. Our two armchairs have now gained a second lease of life thanks to Darren!
Tim, Surrey20/11/2018
My review
Customer Service
Quality
Value
Have a carpet on hall, stairs and landing that looks like new. Really delighted with the results. Very helpful. Will use trader again.
Veronica, Surrey14/11/2018
My review
Customer Service
Quality
Value
Very good service.
Edward, Berkshire09/11/2018
Arrived on time & worked till job done
Customer Service
Quality
Value
Work done with the least disruption! I was very pleased with results as hall and landing had some staining of urine when we had our new puppy. They have completely gone now! The lounge/dining room carpets looks 'bright & fresh'. Thank you.
Dawn, Hampshire07/11/2018
Highly Recommended
Customer Service
Quality
Value
Very pleased with the work they carried out. They kept me informed of appointments with written confirmation. They arrived on time and did a fantastic job. They didn’t want paying until I was satisfied with their work. I would highly recommend this company
Pamela06/11/2018