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Trusted Traders

New Look Carpet Care Limited

Profile thumb dan and jo together 4 bw

4.8

545 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Established in 1989, New Look Carpet Care Ltd offers carpet, rug and upholstery cleaning services within a 25 mile radius of Camberley, Surrey, GU15.

We are a non franchised family run business which is Woolsafe approved and Master Rug Cleaner certified. All solutions used are detergent-free, environmentally friendly,wool safe and leave no dirt-attracting residue.

We always pre-spray and then agitate this spray into carpets to loosen any deep soil and prepare for cleaning; this is followed by a defoaming solution to neutralise any residues from previous cleaning. These two steps are vital to obtain a really good result. We then use our truck mounted hot water systems to clean as this enables us to use hotter water giving a much deeper clean and as the extraction is much stronger the carpets are left only slightly damp with a much quicker drying time.

We also operate a dedicated rug cleaning facility in Camberley for expert cleaning and treatment of rugs; which require specialist treatment.

What we do

  • Carpet and upholstery cleaners

    • Rug cleaning
    • Anti-stain treatment
    • Moth and dust mite treatment
    • Deodorising treatment
    • Carpet cleaning
  • Carpets and flooring

  • More Services

    • rug repairs
    • stain removal
    • pet stains and odour removal

Customer reviews

4.8
545 reviews
Customer Service
4.9
Quality
4.9
Value
4.6
Sort by
Carpet cleaning
Customer Service
Quality
Value
Friendly, professional and thorough service. A company representative came to the house to assess the job and it was subsequently carried out precisely as agreed.
Customer in Surrey Posted on 13/08/2019 , work completed 09/08/2019
A great service
Customer Service
Quality
Value
We are extremely pleased with the service from the team at New Look Carpet Care. The response to my original telephone call was very quick and helpful; Dan provided a very thorough and professional assessment; and then we could not fault Neil's hard work, on the hottest day in the year, to clean our carpets and sofas - he was brilliant. So congratulations to the whole team. We wont hesitate to recommend you to family and friends.
Jo, Surrey Posted on 30/07/2019 , work completed 25/07/2019
A rapid transformation
Customer Service
Quality
Value
From first contact by telephone, through site survey and immediate preparation of an estimate, to the work carried out to a very high standard on the agreed date, the outstanding impression was of a very professional outfit which I would recommend unhesitatingly.
Customer in Surrey Posted on 28/07/2019 , work completed 23/07/2019
Beautiful carpets
Customer Service
Quality
Value
Carpets cleaned beautifully, came on time, everything about the company is beautiful done, you know exactly where you stand with them. They left everything looking perfect. We would recommend to everyone!
Mrs Stickley, Addlestone Posted on 20/07/2019 , work completed 20/07/2019
Very thoroughly completed
Customer Service
Quality
Value
Everything done as agreed with minimum fuss, promptly and efficiently. Darren was very thorough and left our carpets looking nearly as good as new. Gave us welcome advice, e.g. regarding moth damage.
Alan, Surrey Posted on 16/07/2019 , work completed 15/07/2019
Great job!
Customer Service
Quality
Value
Thanks very much to Darren at New Look Carpets - my carpets look great. Darren was very professional and courteous and did a very good job. Would thoroughly recommend this company - the owner and staff were excellent also.
Customer in Surrey Posted on 10/07/2019 , work completed 25/06/2019
Good work
Customer Service
Quality
Value
Very happy from the start to finish. Making initial contact was easy and very helpful, and agent for estimate arrived on time etc. Neil again arrived on schedule, explained everything very well and carried out the work very efficiently.
Customer in Surrey Posted on 09/07/2019 , work completed 09/07/2019
Beautiful Carpets
Customer Service
Quality
Value
Came when they said they would, took great care with the carpets - they look fantastic!
David, Guildford Posted on 04/07/2019 , work completed 04/07/2019
My review
Customer Service
Quality
Value
Service was excellent. Darren was very good carpets looks lovely.
Mrs Collier, Doogal Posted on 02/07/2019 , work completed 02/07/2019
Very Impressed
Customer Service
Quality
Value
Very impressed with the work. Darren turned up early and got the job done! Brilliant!
Which? Trusted Traders Consumer Posted on 01/07/2019 , work completed 01/07/2019