Endorsed by Which?

New Look Carpet Care Limited

4.8

633 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Established in 1989, New Look Carpet Care Ltd offers carpet, rug and upholstery cleaning services within a 25 mile radius of Camberley, Surrey, GU15.

We are a non franchised family run business which is Woolsafe approved and Master Rug Cleaner certified. All solutions used are detergent-free, environmentally friendly,wool safe and leave no dirt-attracting residue.

We always pre-spray and then agitate this spray into carpets to loosen any deep soil and prepare for cleaning; this is followed by a defoaming solution to neutralise any residues from previous cleaning. These two steps are vital to obtain a really good result. We then use our truck mounted hot water systems to clean as this enables us to use hotter water giving a much deeper clean and as the extraction is much stronger the carpets are left only slightly damp with a much quicker drying time.

We also operate a dedicated rug cleaning facility in Camberley for expert cleaning and treatment of rugs; which require specialist treatment.

What we do

  • Carpet and upholstery cleaners

    • Rug cleaning
    • Anti-stain treatment
    • Moth and dust mite treatment
    • Deodorising treatment
    • Carpet cleaning
  • Carpets and flooring

  • More Services

    • rug repairs
    • stain removal
    • pet stains and odour removal

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
633 reviews
Customer Service
5.0
Quality
4.9
Value
4.6
Sort by
Moving house.
Customer Service
Quality
Value
We were moving into a new house and wanted the carpets cleaned before our furniture turned up. Despite having a technician quit on him that morning, Dan turned up and worked like a trooper to get all the carpets clean. He did a great job and showed good humour throughout.
Which? Trusted Traders Consumer Posted on 08/05/2017 , work completed 08/05/2017
Excellent professional standards
Customer Service
Quality
Value
Overall an excellent service, accurate presentation of costs and options. On time and excellent work standards and results. Not inexpensive but very good value for money. Very good professional standards all round.
Grahame, Hampshire Posted on 02/05/2017 , work completed 02/05/2017
Good job
Customer Service
Quality
Value
An excellent job cleaning and protecting our lounge carpet. We always use new look when the carpet needs refreshing & stains removed.
Which? Trusted Traders Consumer Posted on 02/05/2017 , work completed 02/05/2017
Very efficient
Customer Service
Quality
Value
I am very pleased with the carpet cleaning and the young man who did the work was very efficient. I wouldn't hesitate to use this company again.
Betty, Surrey Posted on 28/04/2017 , work completed 28/04/2017
Very professional.
Customer Service
Quality
Value
Arrived very promptly. Fully explained procedure and outcome. Carpets came up extremely well. Would recommend every time. Operator very polite and knew his job.
Sue, Surrey Posted on 27/04/2017 , work completed 27/04/2017
Brilliant job
Customer Service
Quality
Value
Darren Williams did a very good job and well organised moving the furniture around and very helpful.
Olga, Berkshire Posted on 27/04/2017 , work completed 27/04/2017
Great job
Customer Service
Quality
Value
Prompt, professional, diligent. Carpet looks really good very pleased with an excellent service.
Susan, Berkshire Posted on 25/04/2017 , work completed 25/04/2017
My review
Customer Service
Quality
Value
Very impressed overall. Friendly, efficient and most competent in his work. Carpets looks as good as new. Thank you all, will certainly use you again.
Tessa, Hampshire Posted on 24/04/2017 , work completed 24/04/2017
Brilliant job
Customer Service
Quality
Value
I have used New Look Carpet Care Limited many times and would highly recommend them.
Valerie, Surrey Posted on 12/04/2017 , work completed 12/04/2017
All three
Customer Service
Quality
Value
Darren was spot on time. He did an extremely professional job and we're very happy with the result. He was very friendly and advised us as he went along. He was competent and efficient and we weren't inconvenienced in the least. Really pleased.
Denise, Hampshire Posted on 07/04/2017 , work completed 07/04/2017