Endorsed by Which?

New Look Carpet Care Limited

4.8

634 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Established in 1989, New Look Carpet Care Ltd offers carpet, rug and upholstery cleaning services within a 25 mile radius of Camberley, Surrey, GU15.

We are a non franchised family run business which is Woolsafe approved and Master Rug Cleaner certified. All solutions used are detergent-free, environmentally friendly,wool safe and leave no dirt-attracting residue.

We always pre-spray and then agitate this spray into carpets to loosen any deep soil and prepare for cleaning; this is followed by a defoaming solution to neutralise any residues from previous cleaning. These two steps are vital to obtain a really good result. We then use our truck mounted hot water systems to clean as this enables us to use hotter water giving a much deeper clean and as the extraction is much stronger the carpets are left only slightly damp with a much quicker drying time.

We also operate a dedicated rug cleaning facility in Camberley for expert cleaning and treatment of rugs; which require specialist treatment.

What we do

  • Carpet and upholstery cleaners

    • Rug cleaning
    • Anti-stain treatment
    • Moth and dust mite treatment
    • Deodorising treatment
    • Carpet cleaning
  • Carpets and flooring

  • More Services

    • rug repairs
    • stain removal
    • pet stains and odour removal

Customer reviews

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4.8
634 reviews
Customer Service
5.0
Quality
4.9
Value
4.6
Sort by
My Review
Customer Service
Quality
Value
Very good
Eva, Berkshire Posted on 10/07/2016 , work completed 10/07/2016
Highly professional service
Customer Service
Quality
Value
Prompt response for quote, home visit arranged at convenient time. Services clearly explained. Technician arrived on time and completed job in estimated time. Explained what He would do before he started and what needed to be done after he left to ensure furniture dried properly. Aftercare also explained well.
Susan, Surrey Posted on 08/07/2016 , work completed 08/07/2016
Totally satisfactory
Customer Service
Quality
Value
Having used this company previously, the operative who conducted the carpet cleaning was polite, extremely helpful, very professional and experienced whilst using the equipment supplied by the company. The carpet cleaning was conducted to a very high standard and I am totally satisfied with the finished product.
Douglas John, Surrey Posted on 06/07/2016 , work completed 06/07/2016
Prompt service, thorough job.
Customer Service
Quality
Value
Every visit was on time with telephone calls confirming approx. time. service was professionally carried out, very polite and considerate with furniture etc. Concern with one area, which resulted in a further visit, no payment required until this was sorted, which was due to carpet and not cleaning.
Wendy, Surrey Posted on 06/07/2016 , work completed 06/07/2016
My Review
Customer Service
Quality
Value
Excellent service. Arrived promptly. Did excellent job of cleaning & removing a nasty coffee stain. Completed job within given time. Neat & tidy. Very polite.
Clare, Surrey Posted on 05/07/2016 , work completed 05/07/2016
Excellent job
Customer Service
Quality
Value
Prompt, thoroughly professional. Helpful advice given on aftercare. Operative friendly & considerate.
Which? Trusted Traders Consumer Posted on 05/07/2016 , work completed 05/07/2016
My Review
Customer Service
Quality
Value
I can't stop looking at my newly washed rug. It is brilliant.
Which? Trusted Traders Consumer Posted on 01/07/2016 , work completed 01/07/2016
Great job
Customer Service
Quality
Value
Darren was great. Our stair carpet was particularly dirty with some stains from spilt drinks, mainly tea, it now looks like new. All other carpets also very clean.
Sue, Surrey Posted on 01/07/2016 , work completed 01/07/2016
Service was very good
Customer Service
Quality
Value
Service was very good and Darren was very helpful and informative.
John, Surrey Posted on 30/06/2016 , work completed 30/06/2016
Excellent job
Customer Service
Quality
Value
Vey impressed with everything - would definitely have them again.
Jennifer, Surrey Posted on 29/06/2016 , work completed 29/06/2016