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New Look Carpet Care Limited

4.8

631 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Established in 1989, New Look Carpet Care Ltd offers carpet, rug and upholstery cleaning services within a 25 mile radius of Camberley, Surrey, GU15.

We are a non franchised family run business which is Woolsafe approved and Master Rug Cleaner certified. All solutions used are detergent-free, environmentally friendly,wool safe and leave no dirt-attracting residue.

We always pre-spray and then agitate this spray into carpets to loosen any deep soil and prepare for cleaning; this is followed by a defoaming solution to neutralise any residues from previous cleaning. These two steps are vital to obtain a really good result. We then use our truck mounted hot water systems to clean as this enables us to use hotter water giving a much deeper clean and as the extraction is much stronger the carpets are left only slightly damp with a much quicker drying time.

We also operate a dedicated rug cleaning facility in Camberley for expert cleaning and treatment of rugs; which require specialist treatment.

What we do

  • Carpet and upholstery cleaners

    • Rug cleaning
    • Anti-stain treatment
    • Moth and dust mite treatment
    • Deodorising treatment
    • Carpet cleaning
  • Carpets and flooring

  • More Services

    • rug repairs
    • stain removal
    • pet stains and odour removal

Customer reviews

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4.8
631 reviews
Customer Service
5.0
Quality
4.9
Value
4.6
Sort by
Excellent results, as always
Customer Service
Quality
Value
My carpets had not been cleaned for nearly two years and with 2 dogs and then daughter home from Uni full time during lockdown, the carpets were in dire need of attention. The sitting room carpet now looks clean again and thanks to New Look Carpet Care, the carpet should hopefully last a lot longer (its already 23 years old)
Customer in Wokingham Posted on 13/10/2020 , work completed 13/10/2020
Carpet cleaning
Customer Service
Quality
Value
Have used this company a few times before. Always a professional assessment from Darren to advise re the job to be done. Dan the operator arrived promptly and worked hard for 3hours. We have cream coloured carpets which were not too grubby but the odd coffee stain! They now look refreshed and almost like new!
Customer in Surrey Posted on 01/10/2020 , work completed 30/09/2020
Lower floors and stair clean with heavy marks.
Customer Service
Quality
Value
Extremely pleased with standard of work. Efficient and courteous service. Communication was good at all levels. Thank you
Customer in Surrey Posted on 26/09/2020 , work completed 23/09/2020
Excellent carpet cleaning!!!
Customer Service
Quality
Value
This is the first time I have used New Look Carpet Care and the recommendation came from my sister. This amazing company transformed my sisters 23 year old carpets back to new! I was a bit apprehensive at first, as my 8 year old carpet was so badly stained, due to an extension, new windows etc. and also the introduction of my daughter's new puppy to my house 2 years ago. Darren arrived on time and was so professional and totally respectful that I was working from my home office. Yes, the cost is not cheap, but then you get what you pay for and Darren managed to remove all the awful stains from my carpets and they look like brand new! I had the lounge, stairs and landing carpets cleaned and would highly recommend this company. I will continue to use this company as and when my carpets need a clean as I'm still in total shock how amazing they look. My poor family and friends are now being asked to remove their shoes in my porch, but they are fine about it as they can see how good the carpets look. Thank you Darren and New Look Carpet Care, you did an amazing job :)
Customer in Bracknell Forest Posted on 22/09/2020 , work completed 18/09/2020
Excellent Service
Customer Service
Quality
Value
Excellent job carried out by a polite and helpful operative. Arrived at exactly the appointed time, having set off early and waited round the corner until 8 a.m. Made a huge improvement to cleanliness of carpets in a rental property. Have used this company before and will certainly do so again.
Customer in Hampshire Posted on 17/09/2020 , work completed 15/09/2020
Exceptional cleaning
Customer Service
Quality
Value
I have used them once before and sought them out again this time although I could get carpets cleaned for less but its usually a waste of money. The work put in to cleaning is exemplary. Its a very professional set up. Unfortunately we have some stains from our dog but they got these out where no-one else can. Would recommend without hesitation
Customer in Surrey Posted on 06/09/2020 , work completed 04/09/2020
Thorough efficient service
Customer Service
Quality
Value
I have used this company several times and they always do an excellent job. I would have no hesitation in recommending New Look Carpet Care to anyone.
Customer in Surrey Posted on 17/08/2020 , work completed 14/08/2020
Very happy
Customer Service
Quality
Value
So brilliant in the cleaning, the service was excellent.. Brought the carpet back to life
Norman, Windsor Posted on 03/08/2020 , work completed 16/07/2020
Once again a great job.
Customer Service
Quality
Value
I have used New Look many times and they always provide an excellent service. I would highly recommend them.
Customer in Surrey Posted on 27/07/2020 , work completed 22/07/2020
Excellent results on a 6-year old heavily marked carpet!
Customer Service
Quality
Value
The carpet was really badly stained on the stairs and in the bedroom due to my lovely dog and my clumsiness and I didn't think it would recover. Dan's team did such an amazing job - the carpet has come up almost like new. The service delivery was excellent, with great politeness and courtesy. The work was done quickly and efficiently and was very good value for money. I can highly recommend New Look Carpet Care - this is the 3rd time I've used them and they do not disappoint!
Customer in Bracknell Forest Posted on 07/07/2020 , work completed 07/07/2020