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New Look Carpet Care Limited
Opening Hours
Today - 09:00–17:00
- Monday 09:00–17:00
- Tuesday 09:00–17:00
- Wednesday 09:00–17:00
- Thursday 09:00–17:00
- Friday 09:00–17:00
- Saturday - Closed
- Sunday - Closed
About
Established in 1989, New Look Carpet Care Ltd offers carpet, rug and upholstery cleaning services within a 25 mile radius of Camberley, Surrey, GU15.
We are a non franchised family run business which is Woolsafe approved and Master Rug Cleaner certified. All solutions used are detergent-free, environmentally friendly,wool safe and leave no dirt-attracting residue.
We always pre-spray and then agitate this spray into carpets to loosen any deep soil and prepare for cleaning; this is followed by a defoaming solution to neutralise any residues from previous cleaning. These two steps are vital to obtain a really good result. We then use our truck mounted hot water systems to clean as this enables us to use hotter water giving a much deeper clean and as the extraction is much stronger the carpets are left only slightly damp with a much quicker drying time.
We also operate a dedicated rug cleaning facility in Camberley for expert cleaning and treatment of rugs; which require specialist treatment.
What we do
Carpet and upholstery cleaners
- Rug cleaning
- Anti-stain treatment
- Moth and dust mite treatment
- Deodorising treatment
- Carpet cleaning
Carpets and flooring
More Services
- rug repairs
- stain removal
- pet stains and odour removal
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.8
644 reviews
Recommended
Recommended
by 100% of customers
Sort by
Prompt - Professional - Polite
Customer Service
Quality
Value
Dan arrived on time, was polite, helpful and explained the process fully. He carried out the cleaning of sofa and chairs to a high standard. Carpet when he finished looked like new. Great job, well done.
Phil, Surrey
, work completed
Recommended
Punctual and efficient.
Customer Service
Quality
Value
We had two flights of stairs, landing, and an attic room cleaned. Darren was early but phoned ahead. He worked really hard and did a great job surpassing my expectations for the white stair carpet. The other carpet no longer needs replacing and has a new lease of life, and saved us a lot of money! The communication was excellent throughout. I will use them again and thoroughly recommend this company.
Heather, Surrey
, work completed
Recommended
Recommended
Customer Service
Quality
Value
Very satisfied with the whole process. Prompt and efficient service throughout, with everything completed on time. Our two armchairs have now gained a second lease of life thanks to Darren!
Tim, Surrey
, work completed
Recommended
My review
Customer Service
Quality
Value
Have a carpet on hall, stairs and landing that looks like new. Really delighted with the results. Very helpful. Will use trader again.
Veronica, Surrey
, work completed
Recommended
My review
Customer Service
Quality
Value
Very good service.
Edward, Berkshire
, work completed
Recommended
Arrived on time & worked till job done
Customer Service
Quality
Value
Work done with the least disruption! I was very pleased with results as hall and landing had some staining of urine when we had our new puppy. They have completely gone now! The lounge/dining room carpets looks 'bright & fresh'. Thank you.
Dawn, Hampshire
, work completed
Recommended
Highly Recommended
Customer Service
Quality
Value
Very pleased with the work they carried out. They kept me informed of appointments with written confirmation. They arrived on time and did a fantastic job. They didn’t want paying until I was satisfied with their work. I would highly recommend this company
Pamela
, work completed
Recommended
Brilliant service
Customer Service
Quality
Value
Brilliant service, prompt, careful and would definitely use your company again, very pleased with my carpet, thank you.
Christine, Surrey
, work completed
Recommended
Excellent work again.
Customer Service
Quality
Value
Darren did an excellent job on my through lounge/dining room and hallway. He was punctual,efficient and very friendly and polite, this is the third time I've used this company in twelve years and would highly recommend them.
MillieHare
, work completed
Recommended
Excellent
Customer Service
Quality
Value
Darren did an amazing job, he was punctual, friendly and very efficient. This is the third time I have used your company and wouldn't use any other.
Millie, Berkshire
, work completed
Recommended
Prompt and professional
Customer Service
Quality
Value
Lounge - hall carpets plus upholstery cleaned. Darren arrived at 8am as promised and worked thoroughly all day. Very pleasant man. I am very satisfied with the result and the service provided. Would recommend New Look Carpet Care.
Nancy, Surrey
, work completed
Recommended
Pleasant staff
Customer Service
Quality
Value
Cleaned 2 armchairs. Arrived on time & were pleasant staff.
Margaret, Surrey
, work completed
Recommended
Recommend
Customer Service
Quality
Value
On time, to budget, and the result was terrific. The team were hard working and socially great. Our 22 year old carpets look nearly new! would recommend.
Alan, Surrey
, work completed
Recommended
Reliable and efficient.
Customer Service
Quality
Value
Arrived on time, helpful and courteous. Knowledgeable and friendly. Would highly recommend.
Malcolm, Surrey
, work completed
Recommended
Care and efficiency
Customer Service
Quality
Value
The cleaners arrived very promptly and were so polite and considerate. They worked very carefully and did a really excellent job. We were delighted with the results and it was a pleasure to have them there. They kept us informed of their progress at every step. I would recommend them both without any reservation.
Irene, Surrey
, work completed
Recommended
Great work
Customer Service
Quality
Value
Darren and Neil were professional and cleaned my carpets very efficiently. They were also charming, which is a bonus when you are inviting strangers into your home.
Ennis
, work completed
Recommended
Professional
Customer Service
Quality
Value
A thoroughly professional job, carried out by an extremely personable man. I was most impressed. I am certain I could have got a cheaper job, but it would not have been as good. After-care well explained too.
Robert, Surrey
, work completed
Recommended
A thorough clean
Customer Service
Quality
Value
Darren and Neil did an excellent job cleaning my sitting room, hall, landing and stairs. They managed to reduce the bad tea staining in my hall and some old stubborn stains in the sitting room completely. Although quite expensive, it was well worth it for an excellent result. I would definitely use them again.
valerie
, work completed
Recommended
My review
Customer Service
Quality
Value
Very pleasant operatives. Good job.
Which? Trusted Traders Consumer
, work completed
Recommended
Very nice
Customer Service
Quality
Value
Clean carpet on schedule and to budget. Very nice people and helpful. Carpet came up like new. Very helpful aftercare.
Anita, Surrey
, work completed
Recommended
Efficient
Customer Service
Quality
Value
Very efficient service and extremely thorough. Highly recommend.
Which? Trusted Traders Consumer
, work completed
Recommended
Outstanding work
Customer Service
Quality
Value
Reliable, professional and friendly. Kept informed of appointment and arrival times. Fantastic carpet cleaners, removed a pet stain on a brand new carpet. Used this company before, will not use anyone else.
Hazel, Hampshire
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Efficient, friendly service. Excellent quality of work.
Laurine, Surrey
, work completed
Recommended
Thorough and professional
Customer Service
Quality
Value
I had some 10 year old carpets and dingy looking sofas and chairs cleaned and protected and the difference was really obvious, they looked so clean and fresh. The cleaners, Darren and Neil were really nice people and were very reliable, prompt, efficient and thorough. I have used carpet and upholstery cleaners in the past but New Look Carpet Care were by far the best and I would recommend them highly.
Jennifer, Surrey
, work completed
Recommended
My review
Customer Service
Quality
Value
Prompt, professional and very good.
Dennis, Surrey
, work completed
Recommended