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New Look Carpet Care Limited

4.8

645 Reviews

Opening Hours
Today -
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Established in 1989, New Look Carpet Care Ltd offers carpet, rug and upholstery cleaning services within a 25 mile radius of Camberley, Surrey, GU15.

We are a non franchised family run business which is Woolsafe approved and Master Rug Cleaner certified. All solutions used are detergent-free, environmentally friendly,wool safe and leave no dirt-attracting residue.

We always pre-spray and then agitate this spray into carpets to loosen any deep soil and prepare for cleaning; this is followed by a defoaming solution to neutralise any residues from previous cleaning. These two steps are vital to obtain a really good result. We then use our truck mounted hot water systems to clean as this enables us to use hotter water giving a much deeper clean and as the extraction is much stronger the carpets are left only slightly damp with a much quicker drying time.

We also operate a dedicated rug cleaning facility in Camberley for expert cleaning and treatment of rugs; which require specialist treatment.

What we do

  • Carpet and upholstery cleaners

    • Rug cleaning
    • Anti-stain treatment
    • Moth and dust mite treatment
    • Deodorising treatment
    • Carpet cleaning
  • Carpets and flooring

  • More Services

    • rug repairs
    • stain removal
    • pet stains and odour removal

Customer reviews

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4.8
645 reviews
Customer Service
5.0
Quality
4.9
Value
4.6
Sort by
Excellent Service
Customer Service
Quality
Value
Extremely good service, no hesitation in recommending this company, in fact I have already done so. Will definitely use them again.
Shirley, Hampshire Posted on 10/10/2016 , work completed 10/10/2016
Careful Service
Customer Service
Quality
Value
Very good customer service. The cleaning engineer Darren was pleasant and thoughtful and hard-working.
C, Surrey Posted on 31/10/2016 , work completed 31/10/2016
My Review
Customer Service
Quality
Value
Fantastic
Christina, Surrey Posted on 04/10/2016 , work completed 04/10/2016
Prompt & professional service
Customer Service
Quality
Value
Following my initial contact (advert in local paper) I was impressed with the information given, them also, the thoroughness of the rep who came to assess then quote for the job. The two men arrived promptly and were friendly and thorough with their work, asking firstly of any problem areas. They worked consistently, throughout and I was most impressed with their work, I don't often use traders unless recommended, but New Look Carpets will certainly receive recommendations from me.
Very Happy Customer Posted on 09/09/2016 , work completed 09/09/2016
Excellent
Customer Service
Quality
Value
I can't speak too highly of this trader. The work was of the best quality and the engineer very helpful considering I am disabled
Iris, Berkshire Posted on 14/09/2016 , work completed 14/09/2016
Excellent job done
Customer Service
Quality
Value
Darren phoned me about an hour before arrival and advised expected time of arrival. A parking place was reserved for his van. All equipment was brought up to our second floor flat & Darren proceeded to apply the cleaning process. He worked very neatly & tidily & moved furniture back into place when the process was complete.
Ian, Berkshire Posted on 03/01/2017 , work completed 03/01/2017
Sit back and relax
Customer Service
Quality
Value
Brilliant service. Efficient, caring, a delight to have Warren in our home. Does so well on deep animal stains. Definitely will ask them again.
Brian, Surrey Posted on 08/08/2017 , work completed 08/08/2017
Efficient and effective
Customer Service
Quality
Value
Carpets cleaned very well and old stains removed. Arrived on time and completed wash very thoroughly and effectively.
John, Berkshire Posted on 09/12/2016 , work completed 09/12/2016
Prompt and professional
Customer Service
Quality
Value
Very pleased, a job well done.
Reginald, Hampshire Posted on 14/12/2016 , work completed 14/12/2016
Brilliant job
Customer Service
Quality
Value
The carpet cleaners provided an excellent job, my three piece suite and stair carpet 'came up' almost like new. I was most pleased with the work and the worker who did the work.
Maureen, Surrey Posted on 19/12/2016 , work completed 19/12/2016
Amazing results!
Customer Service
Quality
Value
New Look Carpet Care Ltd. My carpets look like new! Most impressed, so would highly recommend them.
Penelope, Surrey Posted on 13/12/2016 , work completed 13/12/2016
My review
Customer Service
Quality
Value
Excellent job.
Which? Trusted Traders Consumer Posted on 02/02/2017 , work completed 02/02/2017
Good job, well done
Customer Service
Quality
Value
Very polite, helpful and job well done.
Hilda, Berkshire Posted on 26/01/2017 , work completed 26/01/2017
Brilliant job
Customer Service
Quality
Value
Pleasant and professional job. Good attention to detail.
Gurjeet, Surrey Posted on 10/02/2017 , work completed 10/02/2017
Prompt and efficient.
Customer Service
Quality
Value
Arrived early. Professional approach and obvious experience of cleaning all different types of carpet and choosing the right method. Managed to remove a stain from a chair, previously unable to be removed by another company. Pleased with the result.
Marie, Surrey Posted on 13/02/2017 , work completed 13/02/2017
Professional job
Customer Service
Quality
Value
Competent, professional job, as expected, considering the price.
Bette, Surrey Posted on 09/03/2017 , work completed 09/03/2017
My review
Customer Service
Quality
Value
Very satisfied customer.
Henry Clive, Surrey Posted on 24/03/2017 , work completed 24/03/2017
My review
Customer Service
Quality
Value
Very good.
Michael, Surrey Posted on 02/06/2017 , work completed 02/06/2017
First class
Customer Service
Quality
Value
Excellent result - carpets like new.
Sylvia, Surrey Posted on 06/04/2017 , work completed 06/04/2017
Excellent
Customer Service
Quality
Value
Darren arrived promptly, was very polite - efficient and helpful throughout and my carpets look like new.
Eleanor, Surrey Posted on 05/06/2017 , work completed 05/06/2017
Brilliant job
Customer Service
Quality
Value
I have used New Look Carpet Care Limited many times and would highly recommend them.
Valerie, Surrey Posted on 12/04/2017 , work completed 12/04/2017
A good job done with no fuss
Customer Service
Quality
Value
The representative was very good & took a pride in his work - a very positive sign & an excellent workman & firm.
Barbara, Surrey Posted on 30/03/2017 , work completed 30/03/2017
My review
Customer Service
Quality
Value
Very impressed overall. Friendly, efficient and most competent in his work. Carpets looks as good as new. Thank you all, will certainly use you again.
Tessa, Hampshire Posted on 24/04/2017 , work completed 24/04/2017
100% satisfied, brilliant job
Customer Service
Quality
Value
Arrived exactly when advised. Worked non stop, achieving an excellent result. Very little disruption.
Anne, Surrey Posted on 26/07/2017 , work completed 26/07/2017
Brilliant job
Customer Service
Quality
Value
Brilliant job done, carpets look like new. Very nice mean. Would recommend company to anyone.
Hazel, Surrey Posted on 06/07/2017 , work completed 06/07/2017