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New Look Carpet Care Limited
Opening Hours
Today - 09:00–17:00
- Monday 09:00–17:00
- Tuesday 09:00–17:00
- Wednesday 09:00–17:00
- Thursday 09:00–17:00
- Friday 09:00–17:00
- Saturday - Closed
- Sunday - Closed
About
Established in 1989, New Look Carpet Care Ltd offers carpet, rug and upholstery cleaning services within a 25 mile radius of Camberley, Surrey, GU15.
We are a non franchised family run business which is Woolsafe approved and Master Rug Cleaner certified. All solutions used are detergent-free, environmentally friendly,wool safe and leave no dirt-attracting residue.
We always pre-spray and then agitate this spray into carpets to loosen any deep soil and prepare for cleaning; this is followed by a defoaming solution to neutralise any residues from previous cleaning. These two steps are vital to obtain a really good result. We then use our truck mounted hot water systems to clean as this enables us to use hotter water giving a much deeper clean and as the extraction is much stronger the carpets are left only slightly damp with a much quicker drying time.
We also operate a dedicated rug cleaning facility in Camberley for expert cleaning and treatment of rugs; which require specialist treatment.
What we do
Carpet and upholstery cleaners
- Rug cleaning
- Anti-stain treatment
- Moth and dust mite treatment
- Deodorising treatment
- Carpet cleaning
Carpets and flooring
More Services
- rug repairs
- stain removal
- pet stains and odour removal
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.8
644 reviews
Recommended
Recommended
by 100% of customers
Sort by
Very professional
Customer Service
Quality
Value
They arrived on time and carried out the cleaning and protecting of many carpets with up to the minute apparatus. Left everything in place. An excellent company which I would recommend to all my friends.
Alan, Hampshire
, work completed
Recommended
Efficient and professional
Customer Service
Quality
Value
Darren & his colleague arrived in good time. They were very pleasant. They worked hard to clean the three carpet areas in two hours. The results are excellent with the elderly dining room carpet having colours & texture restored. Clear instructions for after care.
Julia, Surrey
, work completed
Recommended
Very professional
Customer Service
Quality
Value
All work carried out as per quote, Darren and Neil explained process as work was done. Neat, polite and professional workmen. Would recommend this company as the results are excellent.
Ann, Hampshire
, work completed
Recommended
Very thorough and efficient
Customer Service
Quality
Value
Very professional, took care with existing furniture. Excellent job.
Ian, Surrey
, work completed
Recommended
Prompt, reliable and friendly service
Customer Service
Quality
Value
Darren and his "trainee" assistant cleaned my sofas and armchair and they look like new. Very pleased with the high quality and diligence of the work. Pricey but worth paying the extra I believe. They arrived on time and had a positive and friendly approach.
Stephen Bishop
, work completed
Recommended
Quality service.
Customer Service
Quality
Value
Good quality work efficiently delivered. Friendly service. The house feels a lot fresher.
Andrew, Surrey
, work completed
Recommended
A friendly and professional service
Customer Service
Quality
Value
I have used this company before and knew that I would use them again. Darren was friendly, polite and efficient. He completed the work carefully and methodically and I was very pleased with the results. As other reviewers have commented I am sure there are cheaper cleans available but I would rather pay a little more for an excellent service.
Knapton
, work completed
Recommended
Punctual and professional
Customer Service
Quality
Value
Phoned on the day to let me know when he would arrive. Carried out the work quickly and professionally. I would recommend this firm wholeheartedly.
Amanda
, work completed
Recommended
My review
Customer Service
Quality
Value
Excellent work, very careful.
Patricia, Surrey
, work completed
Recommended
Great Service
Customer Service
Quality
Value
Great service, knowledgeable to their trade. Great guys. Used them for years.
April, Surrey
, work completed
Recommended
Recommend
Customer Service
Quality
Value
Efficient and thorough cleaning of suite and carpet. Would recommend company to family and friends.
Pat, Surrey
, work completed
Recommended
Pleased
Customer Service
Quality
Value
Very pleased with results, carpets like new.
Brenda, Surrey
, work completed
Recommended
Thorough & clean as advertised.
Customer Service
Quality
Value
My 30 year old upholstered sofa came out like new. The carpets throughout the flat are shades lighter again and very clean. The furniture does not get dusty so quickly. Darren was most helpful & polite.
Karin, Surrey
, work completed
Recommended
Very professional approach
Customer Service
Quality
Value
A very pleasant man, who arrived on time, rang the doorbell and introduced himself. Invited him in and showed him the carpets to be cleaned. He quickly unloaded and installed equipment he needed from his van and set to work in a very professional approach.
Margaret, Berkshire
, work completed
Recommended
Very good service.
Customer Service
Quality
Value
Very happy with the carpet clean. The technician was prompt, polite and very tidy and helpful. Would recommend to anybody.
Erdham, Surrey
, work completed
Recommended
Prompt & professional
Customer Service
Quality
Value
We had a large run of upstairs carpet cleaned, some of which were heavily stained. Our operative was punctual, talked us through any unforeseen problems and was helpful and friendly throughout the 4 hour visit on a very warm day! It was a very positive experience.
Fiona, Berkshire
, work completed
Recommended
My review
Customer Service
Quality
Value
Excellent.
Patricia, Surrey
, work completed
Recommended
Prompt and professional
Customer Service
Quality
Value
First class service all round. Very flexible with dates switched.
Mark, Surrey
, work completed
Recommended
Friendly and professional service
Customer Service
Quality
Value
I have used New Look before so the fact I used them again is recommendation in itself. I needed just one bedroom carpet cleaned this time. The whole process from quote through to completion was friendly and professional. The end result fantastic. May seem expensive but you do get what you pay for. No hesitation in recommending and will use them again in the future.
Mark C
, work completed
Recommended
Prompt & professional
Customer Service
Quality
Value
Courteous, professional and efficient service.
William, Surrey
, work completed
Recommended
My review
Customer Service
Quality
Value
He was very polite.
Which? Trusted Traders Consumer
, work completed
Recommended
My review
Customer Service
Quality
Value
Prompt and professional.
M, Hampshire
, work completed
Recommended
High quality, professional, minimum hassle.
Customer Service
Quality
Value
A thoroughly professional job from estimate to completion. Quality outcomes and all done with very little hassle or disturbance. Wish it was always this easy!
BillN Rowledge
, work completed
Recommended
Prompt and very professional.
Customer Service
Quality
Value
Cleaning of upholstery and carpets. Very high standard of work.
Diana, Surrey
, work completed
Recommended
Professional
Customer Service
Quality
Value
Thoroughly professional althrough a bit pricey compared to other carpet cleaners but they stand out as the Harrods of the bunch. Very happy with the cleaned carpets.
Maria, Surrey
, work completed
Recommended