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New Look Carpet Care Limited

4.8

645 Reviews

Opening Hours
Today -
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Established in 1989, New Look Carpet Care Ltd offers carpet, rug and upholstery cleaning services within a 25 mile radius of Camberley, Surrey, GU15.

We are a non franchised family run business which is Woolsafe approved and Master Rug Cleaner certified. All solutions used are detergent-free, environmentally friendly,wool safe and leave no dirt-attracting residue.

We always pre-spray and then agitate this spray into carpets to loosen any deep soil and prepare for cleaning; this is followed by a defoaming solution to neutralise any residues from previous cleaning. These two steps are vital to obtain a really good result. We then use our truck mounted hot water systems to clean as this enables us to use hotter water giving a much deeper clean and as the extraction is much stronger the carpets are left only slightly damp with a much quicker drying time.

We also operate a dedicated rug cleaning facility in Camberley for expert cleaning and treatment of rugs; which require specialist treatment.

What we do

  • Carpet and upholstery cleaners

    • Rug cleaning
    • Anti-stain treatment
    • Moth and dust mite treatment
    • Deodorising treatment
    • Carpet cleaning
  • Carpets and flooring

  • More Services

    • rug repairs
    • stain removal
    • pet stains and odour removal

Customer reviews

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4.8
645 reviews
Customer Service
5.0
Quality
4.9
Value
4.6
Sort by
Excellent
Customer Service
Quality
Value
Darren arrived promptly, was very polite - efficient and helpful throughout and my carpets look like new.
Eleanor, Surrey Posted on 05/06/2017 , work completed 05/06/2017
Brilliant job
Customer Service
Quality
Value
I have used New Look Carpet Care Limited many times and would highly recommend them.
Valerie, Surrey Posted on 12/04/2017 , work completed 12/04/2017
A good job done with no fuss
Customer Service
Quality
Value
The representative was very good & took a pride in his work - a very positive sign & an excellent workman & firm.
Barbara, Surrey Posted on 30/03/2017 , work completed 30/03/2017
My review
Customer Service
Quality
Value
Very impressed overall. Friendly, efficient and most competent in his work. Carpets looks as good as new. Thank you all, will certainly use you again.
Tessa, Hampshire Posted on 24/04/2017 , work completed 24/04/2017
First class job
Customer Service
Quality
Value
A very helpful, competent person. Darren did a first class job and I am completely satisfied.
Michael, Surrey Posted on 06/06/2017 , work completed 06/06/2017
Careful and Thorough Job Well Done
Customer Service
Quality
Value
Punctual, very polite and concerned to do exactly what we wanted. Did an excellent job and worked very hard to achieve it. I fully recommend this company. Our carpets are really clean and now look as new.
Paul Greenbaum Posted on 10/10/2017 , work completed 10/10/2017
Excellent job
Customer Service
Quality
Value
Darren worked from 7.45am until 3.30pm without stopping except when I plied him with tea! The carpets and upholstery look almost like new and the stains in the headrest have all gone. Very well done and I would recommend the company.
Sandra, Surrey Posted on 18/10/2017 , work completed 18/10/2017
My review
Customer Service
Quality
Value
Highly delighted with the service and result. Very good workman. Would definitely recommend.
Ida, Surrey Posted on 31/10/2017 , work completed 31/10/2017
Excellent service
Customer Service
Quality
Value
I had a bedroom carpet cleaned by this company. This is the third time I have used this company. I have always had excellent service from friendly staff who arrive on time and do as they promised. Would recommend highly.
Bridget, Surrey Posted on 08/09/2017 , work completed 08/09/2017
Great job
Customer Service
Quality
Value
Great job in all aspects. I did not believe my carpet could be saved but it was worth a try to revive it. How they got all the stains out I don't know, I do know I am very pleased with the work they did and the result is far beyond my expectations.
Colin D, Surrey Posted on 04/12/2017 , work completed 04/12/2017
Superb service.
Customer Service
Quality
Value
Following a major spillage of red wine, New Look Carpet Care responded to our emergency call with same day service. Treatment was excellent, resulting in removal of all the carpet stain. Thank you.
Peter, Berkshire Posted on 08/11/2017 , work completed 08/11/2017
Brilliant job, prompt and professional
Customer Service
Quality
Value
Second time I have used this company. Professional, friendly service. Excellent results.
Yvonne, Oxfordshire Posted on 19/02/2018 , work completed 19/02/2018
My review
Customer Service
Quality
Value
Very good work! Very polite and professional.
Lynne, Surrey Posted on 06/02/2018 , work completed 06/02/2018
My review
Customer Service
Quality
Value
Excellent service, would not hesitate to recommend this company.
Jannett, Surrey Posted on 06/02/2018 , work completed 06/02/2018
Excellent job
Customer Service
Quality
Value
Prompt to appointment. Pleasant and efficient worker. Carpets like new, thank you Chris Cook.
Christine, Surrey Posted on 28/02/2018 , work completed 28/02/2018
Excellent job
Customer Service
Quality
Value
Very efficient technician, explained everything he was doing. Excellent result. Very pleasant and clean young man.
S, Hampshire Posted on 23/02/2018 , work completed 23/02/2018
Prompt and professional!
Customer Service
Quality
Value
Excellent and polite customer service. Carpets look like new.
Debbie, Surrey Posted on 28/03/2018 , work completed 28/03/2018
Excellent Job
Customer Service
Quality
Value
Called ahead to give advance warning of arrival time (which was prompt). Repeat business and excellent work carried out again. Pointed out a couple of very slight leaks from radiators. Will certainly use again.
David, Surrey Posted on 28/02/2018 , work completed 28/02/2018
New Look Carpet Care Limited
Customer Service
Quality
Value
Excellent service, Darren a pleasure to have in the house.
Jane, Berkshire Posted on 12/04/2018 , work completed 12/04/2018
Did a good job
Customer Service
Quality
Value
Cleaned lounge carpet moved all furniture as required and in general did a good job.
Kenneth, Surrey Posted on 20/04/2018 , work completed 20/04/2018
Professional and successful
Customer Service
Quality
Value
Very efficient, kept informed, pleased with results especially rugs and car seat!
Carole Ann, Surrey Posted on 13/03/2018 , work completed 13/03/2018
Excellent service
Customer Service
Quality
Value
The company provided me with an excellent service.
Which? Trusted Traders Consumer Posted on 05/06/2018 , work completed 05/06/2018
My review
Customer Service
Quality
Value
Excellent work, very careful.
Patricia, Surrey Posted on 20/07/2018 , work completed 20/07/2018
My review
Customer Service
Quality
Value
Have a carpet on hall, stairs and landing that looks like new. Really delighted with the results. Very helpful. Will use trader again.
Veronica, Surrey Posted on 14/11/2018 , work completed 14/11/2018
Professional service from start to finish
Customer Service
Quality
Value
We were impressed from the moment Dan answered our call for more information, followed by a quick and detailed quote. The lounge/dining and bathroom carpets were cleaned effectively a few weeks later but unfortunately the cleaning of our sofas caused a reaction with the underling foam/fabric. Dan visited quickly to assess the situation, took the covers away for additional washing/spot treatment and after a couple of days they were returned as good as new. We were extremely happy with the final result of the whole process and would not hesitate to recommend this company and to use them again in future.
Customer in Surrey Posted on 16/12/2018 , work completed 29/11/2018