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New Look Carpet Care Limited
Opening Hours
Today - 09:00–17:00
- Monday 09:00–17:00
- Tuesday 09:00–17:00
- Wednesday 09:00–17:00
- Thursday 09:00–17:00
- Friday 09:00–17:00
- Saturday - Closed
- Sunday - Closed
About
Established in 1989, New Look Carpet Care Ltd offers carpet, rug and upholstery cleaning services within a 25 mile radius of Camberley, Surrey, GU15.
We are a non franchised family run business which is Woolsafe approved and Master Rug Cleaner certified. All solutions used are detergent-free, environmentally friendly,wool safe and leave no dirt-attracting residue.
We always pre-spray and then agitate this spray into carpets to loosen any deep soil and prepare for cleaning; this is followed by a defoaming solution to neutralise any residues from previous cleaning. These two steps are vital to obtain a really good result. We then use our truck mounted hot water systems to clean as this enables us to use hotter water giving a much deeper clean and as the extraction is much stronger the carpets are left only slightly damp with a much quicker drying time.
We also operate a dedicated rug cleaning facility in Camberley for expert cleaning and treatment of rugs; which require specialist treatment.
What we do
Carpet and upholstery cleaners
- Rug cleaning
- Anti-stain treatment
- Moth and dust mite treatment
- Deodorising treatment
- Carpet cleaning
Carpets and flooring
More Services
- rug repairs
- stain removal
- pet stains and odour removal
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
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100% of the reviews we publish have been through our stringent moderation process.
4.8
644 reviews
Recommended
Recommended
by 100% of customers
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Excellent service
Customer Service
Quality
Value
The company provided me with an excellent service.
Which? Trusted Traders Consumer
, work completed
Recommended
Prompt and professional
Customer Service
Quality
Value
Very pleased with service.
Valerie, Surrey
, work completed
Recommended
My review
Customer Service
Quality
Value
Chair cleaner arrived on time, was polite and careful while working and result satisfactory.
B E, Surrey
, work completed
Recommended
My review
Customer Service
Quality
Value
Very helpful & professional. Carpet looks like new.
Susan, Surrey
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Excellent in all aspects.
Mary, Surrey
, work completed
Recommended
Excellent
Customer Service
Quality
Value
He came on time and worked hard covering all the problems. The result was excellent and even better than I had expected. A bit expensive - but worth it.
June, Surrey
, work completed
Recommended
Professional
Customer Service
Quality
Value
On time and on budget. 1st class job. Tried a cheaper company and you get what you pay for. Such a good job that it will be age's before I need them again.
Peter, Surrey
, work completed
Recommended
Professional
Customer Service
Quality
Value
I was highly satisfied by the work carried out by New Look, and by the way it was carried out. From first contact the company was very helpful and friendly. Their explanations and arrangement were clear and accurate. The person who came was professional, thorough and considerate, and did a very good job.
Which? Trusted Traders Consumer
, work completed
Recommended
My review
Customer Service
Quality
Value
Living room carpet cleaned. Trader very thorough. Explained everything. Very good natured and helpful.
Which? Trusted Traders Consumer
, work completed
Recommended
Prompt and quality service
Customer Service
Quality
Value
We required a carpet clean in the lounge at short notice prior to delivery of a new 3 piece suite. New Look visited to give us a quote and were able to meet our deadline. Darren the operator was punctual and did a first class job, explaining the process step by step. We were very pleased with the outcome and would use the company again.
Wyn, Hampshire
, work completed
Recommended
All the 'greats' wrapped into one!!
Customer Service
Quality
Value
Great promptness, great attitude, great professional care, great results, great to have them in our home!!
Annette, Surrey
, work completed
Recommended
Prompt and professional job
Customer Service
Quality
Value
From the efficient survey and quotation to the actual job - we are very pleased with the final outcome. We went for the protect plus package and thought the price was good and competitive. Would certainly use them.
Elizabeth, Hampshire
, work completed
Recommended
My review
Customer Service
Quality
Value
Darren came to clean our carpets who I found very willing & would recommend him to anyone - A great asset.
Joan, Surrey
, work completed
Recommended
Professional service.
Customer Service
Quality
Value
Cleaning three piece suite. Carpets. Steve arrived promptly, explained exactly how he would be working, giving timeframes etc. Very pleased with the final result!
Teresa, Surrey
, work completed
Recommended
My review
Customer Service
Quality
Value
We were very pleased with the work carried out by your operatives. They worked very efficiently and we would have no hesitation in recommending your company. Thank you for a job well done.
Ted, Surrey
, work completed
Recommended
My review
Customer Service
Quality
Value
Steve, the operator arrived exactly at the time given. Carried out the work promptly and efficiently, helpful with his explanation of what the work involved - good customer service and polite with it.
Ian, Surrey
, work completed
Recommended
Very
Customer Service
Quality
Value
Cleaned three carpets. Done very efficient proficiently. Darren was very polite and cheerful.
Joan, Hampshire
, work completed
Recommended
Tidy and polite
Customer Service
Quality
Value
Prompt and kept to time and price. All carpets cleaned well with some stains not capable of being removed as agreed.
Michael, Surrey
, work completed
Recommended
Prompt, professional, excellent overall service
Customer Service
Quality
Value
Not expected to pay until completely satisfied. Kept in touch by letter all through the transaction from initial interest and phone call. Then letters on how this service would operate. Very impressed.
Wendy, Surrey
, work completed
Recommended
My review
Customer Service
Quality
Value
Darren is a very likeable man on first impressions. He worked diligently and always polite and obliging. Good clear communication and thorough with his work. Done to agreed budget.
Anne, Surrey
, work completed
Recommended
Did a good job
Customer Service
Quality
Value
Cleaned lounge carpet moved all furniture as required and in general did a good job.
Kenneth, Surrey
, work completed
Recommended
My review
Customer Service
Quality
Value
Another good job!
A, Surrey
, work completed
Recommended
My review
Customer Service
Quality
Value
Steve was very helpful & conscientious with his work.
Jeff, Surrey
, work completed
Recommended
Looked like New!
Customer Service
Quality
Value
Very efficient company from initial consultation to Darren coming to carry out the job. Darren was very pleasant and friendly and did a thorough job. The carpet came up like new - we are very happy with the job. We would definitely use the company again and definitely recommend them.
collins.peter
, work completed
Recommended
Very good job
Customer Service
Quality
Value
Excellent results and a pleasure to have Darren working here.
Bridget, Surrey
, work completed
Recommended