New Look Carpet Care Limited

Carpets in two rooms cleaned and a reclining chair. Prompt arrival, very polite and helpful. Did a wonderful job, all stains removed and carpets look like new. Totally satisfied. I have used them before and they are still excellent. I would recommend this trader without hesitation.

Unfortunately we bought a rather too light plain carpet for various downstairs rooms and stairs, not allowing for heavy use and subject to a lot of wear in some areas, including the main hall. This was now the third time Darren has successfully cleaned all the carpets, removed all the marks and treated the carpet with protection spray which really works.

From first contact by telephone, through site survey and immediate preparation of an estimate, to the work carried out to a very high standard on the agreed date, the outstanding impression was of a very professional outfit which I would recommend unhesitatingly.

First time we'd used New Look Carpet Care - a great service from start to finish. Carpet cleaning was done by Neil, a lovely chap, very thorough and knowledgeable. One mark on the carpet we weren't sure if it would come out first time and we were warned of that, but it did. Hooray. I won't be using anyone else for carpet cleaning from now on.

I would recommend this trader. The work was done very well, efficiently and the operator was very pleasant. We have used this firm on many occasions and will continue to do so.

The work was carpeting on stairs and landing with a number of stains. Neil arrived on time, was extremely professional in his approach, using shoe covers to walk throughout the house. He reviewed the job and explained exactly what he would be doing and how. Neil then set about the work quickly and efficiently, he was extremely neat and tidy throughout and also had fantastic attention to detail ensuring that all stains were removed. The results were excellent and I am extremely pleased. I would definitely be happy to recommend Neil for the quality of his work, professional approach and friendly manner.

This is the 3rd time that we have used this company & have always been impressed with the service. They have always been very helpful with choosing all the options. I have recommended them to several friends who have been as pleased as we have been.

We had our ground floor carpets cleaned after a competitive quote from New Look Carpet Care Ltd. Their estimator was very efficient and fully explained the various options and the relevent the prices. Their operative, Neil, arrived on time and did a great job, nothing was too much trouble for him. Very polite and friendly and got on with the job with a minimum of fuss. Great care was taken with furniture and fittings and he left everything clean and tidy. We are delighted with the end result and would have no hesitation in recommending them. Maybe not the cheapest but if you want quality work it is well worth the outlay. Office lady very efficient and pleasant to deal with. A very good company.

The carpets on our stairs, landing, breakfast area, and a rug in our lounge were looking grubby and jaded. After Darren's visit, and a couple of hours or so hard work, everything looked clean and fresh, and the pile on the carpets looked great. The dirt brought to the surface and then vacuumed up was quite something. Darren was excellent, explained the stages of the job, advised us on how long to leave things to dry, and explained the after-care guarantees. Darren was punctual, informative, and a pleasure to deal with.

This is the first time I have used New Look Carpet Care and the recommendation came from my sister. This amazing company transformed my sisters 23 year old carpets back to new! I was a bit apprehensive at first, as my 8 year old carpet was so badly stained, due to an extension, new windows etc. and also the introduction of my daughter's new puppy to my house 2 years ago. Darren arrived on time and was so professional and totally respectful that I was working from my home office. Yes, the cost is not cheap, but then you get what you pay for and Darren managed to remove all the awful stains from my carpets and they look like brand new! I had the lounge, stairs and landing carpets cleaned and would highly recommend this company. I will continue to use this company as and when my carpets need a clean as I'm still in total shock how amazing they look. My poor family and friends are now being asked to remove their shoes in my porch, but they are fine about it as they can see how good the carpets look. Thank you Darren and New Look Carpet Care, you did an amazing job :)

Extremely pleased with standard of work. Efficient and courteous service. Communication was good at all levels. Thank you

If you are thinking of having your house carpets cleaned, you would do well to use this business. Our hall, lounge, dining room and stairs were expertly cleaned, by a very conscientious Darren, to our entire satisfaction. I have no hesitation in recommending them.

The company owner came on the 2nd of December and gave us an estimate for the work to be done. He impressed us with his knowledge of what was needed. He was very professional and we appreciated that there was no hard-sell. Darren arrived early on the appointed day and carried out the work effectively without any fuss. Before starting, he made sure we were happy with what he was about to do. On completion after 7 hours continuous work, he gave us advice on a suitable drying regime. We would thoroughly recommend this company both because of their efficiency and their pricing.

We wanted the hall, landing and bedroom carpets cleaned as we were putting the house up for sale. The contractor was extremely thorough and completed the job to a very high standard. We would have no hesitation in recommending this company