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New Look Carpet Care Limited

4.8

644 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Established in 1989, New Look Carpet Care Ltd offers carpet, rug and upholstery cleaning services within a 25 mile radius of Camberley, Surrey, GU15.

We are a non franchised family run business which is Woolsafe approved and Master Rug Cleaner certified. All solutions used are detergent-free, environmentally friendly,wool safe and leave no dirt-attracting residue.

We always pre-spray and then agitate this spray into carpets to loosen any deep soil and prepare for cleaning; this is followed by a defoaming solution to neutralise any residues from previous cleaning. These two steps are vital to obtain a really good result. We then use our truck mounted hot water systems to clean as this enables us to use hotter water giving a much deeper clean and as the extraction is much stronger the carpets are left only slightly damp with a much quicker drying time.

We also operate a dedicated rug cleaning facility in Camberley for expert cleaning and treatment of rugs; which require specialist treatment.

What we do

  • Carpet and upholstery cleaners

    • Rug cleaning
    • Anti-stain treatment
    • Moth and dust mite treatment
    • Deodorising treatment
    • Carpet cleaning
  • Carpets and flooring

  • More Services

    • rug repairs
    • stain removal
    • pet stains and odour removal

Customer reviews

Why you can trust these reviews

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4.8
644 reviews
Customer Service
5.0
Quality
4.9
Value
4.6
Sort by
Exactly, well said.
Customer Service
Quality
Value
An excellent job of dry-cleaning all three carpets in my flat. The operator willing to go the extra mile to help my 87 year old self with difficult furniture.
Christine, Surrey Posted on 16/04/2018 , work completed 16/04/2018
New Look Carpet Care Limited
Customer Service
Quality
Value
Excellent service, Darren a pleasure to have in the house.
Jane, Berkshire Posted on 12/04/2018 , work completed 12/04/2018
Excellent job
Customer Service
Quality
Value
Cleaned downstairs carpets. On time, Steve worked very hard and did an excellent job. The cleaning method and products used restored two carpets to virtually as new. Excellent job.
John, Surrey Posted on 12/04/2018 , work completed 12/04/2018
Helpful & efficient service.
Customer Service
Quality
Value
The technician arrived punctually & worked efficiently until the carpet cleaning was completed. The work carried out in accordance with the agreed plan & was finished within the time allocated. The end result was great. At all times the technician was extremely helpful & showed concern that I should be happy with his work.
Maureen, Surrey Posted on 10/04/2018 , work completed 10/04/2018
Superb job!
Customer Service
Quality
Value
Professional, friendly, clean & effective.
Michael, Surrey Posted on 29/03/2018 , work completed 29/03/2018
Superb job!
Customer Service
Quality
Value
Professional, friendly, clean & effective.
Michael, Surrey Posted on 29/03/2018 , work completed 29/03/2018
Very Professional
Customer Service
Quality
Value
Darren was very efficient, helpful & very pleasant. The carpets look so much better.
Avril, Surrey Posted on 29/03/2018 , work completed 29/03/2018
Prompt and professional!
Customer Service
Quality
Value
Excellent and polite customer service. Carpets look like new.
Debbie, Surrey Posted on 28/03/2018 , work completed 28/03/2018
Excellent result.
Customer Service
Quality
Value
Darren did a thorough job as previously. My 27 year old carpets look new again. "New Look Carpets" indeed!
Gill, Surrey Posted on 28/03/2018 , work completed 28/03/2018
Very Good Job, Very Efficient & Professional
Customer Service
Quality
Value
Very friendly & helpful service. Everything explained thoroughly before & throughout cleaning of the carpets.
Linda, Surrey Posted on 26/03/2018 , work completed 26/03/2018
Very Good Job, Very Efficient & Professional
Customer Service
Quality
Value
Very friendly & helpful service. Everything explained thoroughly before & throughout cleaning of the carpets.
Linda, Surrey Posted on 26/03/2018 , work completed 26/03/2018
Good job
Customer Service
Quality
Value
Very pleased.
Freda, Berkshire Posted on 23/03/2018 , work completed 23/03/2018
Very happy with work done
Customer Service
Quality
Value
Punctual, friendly and professional. Completely happy with the work carried out.
Ann, Surrey Posted on 21/03/2018 , work completed 21/03/2018
Excellent job
Customer Service
Quality
Value
New Look Carpets cleaned out lounge, hall, stairs and landing to an excellent standard. They removed residual stains and left carpets extremely clean. The operative was polite and informative. We have used them before and wouldn't hesitate to use again.
Barbara, Berkshire Posted on 20/03/2018 , work completed 20/03/2018
Excellent job
Customer Service
Quality
Value
New Look Carpets cleaned out lounge, hall, stairs and landing to an excellent standard. They removed residual stains and left carpets extremely clean. The operative was polite and informative. We have used them before and wouldn't hesitate to use again.
Barbara, Berkshire Posted on 20/03/2018 , work completed 20/03/2018
Brilliant job. Prompt & professional
Customer Service
Quality
Value
Steve did a great job, was punctual, polite and professional. I will use the company again. This is the second time I have used them.
Gillian, Surrey Posted on 16/03/2018 , work completed 16/03/2018
Very satisfied, prompt and professional
Customer Service
Quality
Value
This is the 3rd time I have used New Look Carpet Cleaners & have no hesitation to use them again & recommending to friends do use them also. Treatment done perfectly & very satisfied.
June, Surrey Posted on 14/03/2018 , work completed 14/03/2018
Excellent Job
Customer Service
Quality
Value
I always use New Look to clean my carpets. There are cheaper alternatives but New Looks customer service is excellent & my carpets look like new. All the operatives I've met are professional and friendly.
Sandy, Berkshire Posted on 13/03/2018 , work completed 13/03/2018
Professional and successful
Customer Service
Quality
Value
Very efficient, kept informed, pleased with results especially rugs and car seat!
Carole Ann, Surrey Posted on 13/03/2018 , work completed 13/03/2018
Excellent
Customer Service
Quality
Value
This company have completed two jobs for me and both times the results have been excellent.
Patricia, Surrey Posted on 12/03/2018 , work completed 12/03/2018
Excellent job.
Customer Service
Quality
Value
Steve was very friendly and respectful of our home. Completed the job quickly, professionally and with helpful advice.
Gary, Surrey Posted on 09/03/2018 , work completed 09/03/2018
Good job.
Customer Service
Quality
Value
The operative was prompt, tidy and very professional. He advised what he was going to do and worked without fuss. Very pleased with the work.
Tony, Hampshire Posted on 08/03/2018 , work completed 08/03/2018
Excellent job
Customer Service
Quality
Value
Punctual, polite & efficient.
Jon, Berkshire Posted on 08/03/2018 , work completed 08/03/2018
Amazing brilliant job
Customer Service
Quality
Value
The workman as usual, he's been before GREAT carpet look new the colour perfect. So pleased.
Ann, Surrey Posted on 08/03/2018 , work completed 08/03/2018
Great Job
Customer Service
Quality
Value
Friendly, clean & tidy.
Steve, Surrey Posted on 07/03/2018 , work completed 07/03/2018