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New Look Carpet Care Limited

4.8

644 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed
See customer reviews & leave a review

About

Established in 1989, New Look Carpet Care Ltd offers carpet, rug and upholstery cleaning services within a 25 mile radius of Camberley, Surrey, GU15.

We are a non franchised family run business which is Woolsafe approved and Master Rug Cleaner certified. All solutions used are detergent-free, environmentally friendly,wool safe and leave no dirt-attracting residue.

We always pre-spray and then agitate this spray into carpets to loosen any deep soil and prepare for cleaning; this is followed by a defoaming solution to neutralise any residues from previous cleaning. These two steps are vital to obtain a really good result. We then use our truck mounted hot water systems to clean as this enables us to use hotter water giving a much deeper clean and as the extraction is much stronger the carpets are left only slightly damp with a much quicker drying time.

We also operate a dedicated rug cleaning facility in Camberley for expert cleaning and treatment of rugs; which require specialist treatment.

What we do

  • Carpet and upholstery cleaners

    • Rug cleaning
    • Anti-stain treatment
    • Moth and dust mite treatment
    • Deodorising treatment
    • Carpet cleaning

  • Carpets and flooring

  • More Services

    • rug repairs
    • stain removal
    • pet stains and odour removal

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
644 reviews
Customer Service
5.0
Quality
4.9
Value
4.6
Recommended

Recommended

by 100% of customers
Sort by
Great Job
Customer Service
Quality
Value
Friendly, clean & tidy.
Steve, Surrey Posted on 07/03/2018 , work completed 07/03/2018
Recommended
Brilliant job
Customer Service
Quality
Value
Pleased in every way. Prompt, efficient and carpet came up like new.
Pauline, Surrey Posted on 07/03/2018 , work completed 07/03/2018
Recommended
Efficient and reliable
Customer Service
Quality
Value
Second time I have used this company and the service has been consistent from planning through to completion. Allocated Darren again who provided a very efficient reliable, hard working process. Any issues encountered were discussed and actioned. Thank you once again.
M.R, Surrey Posted on 06/03/2018 , work completed 06/03/2018
Recommended
Excellent job and service
Customer Service
Quality
Value
From start to finish, New Look were efficient, knowledgeable, professional and friendly.
P J, Berkshire Posted on 06/03/2018 , work completed 06/03/2018
Recommended
Professional and courteous.
Customer Service
Quality
Value
Very happy with the trader, very professional and courteous. Would definitely recommend them. Good work and good customer service.
Maria, Hampshire Posted on 05/03/2018 , work completed 05/03/2018
Recommended
Efficient
Customer Service
Quality
Value
Prompt, efficient service and job well done. Would use them again!
Carl, Hampshire Posted on 05/03/2018 , work completed 05/03/2018
Recommended
Excellent job
Customer Service
Quality
Value
Prompt to appointment. Pleasant and efficient worker. Carpets like new, thank you Chris Cook.
Christine, Surrey Posted on 28/02/2018 , work completed 28/02/2018
Recommended
Excellent Job
Customer Service
Quality
Value
Called ahead to give advance warning of arrival time (which was prompt). Repeat business and excellent work carried out again. Pointed out a couple of very slight leaks from radiators. Will certainly use again.
David, Surrey Posted on 28/02/2018 , work completed 28/02/2018
Recommended
Professional job
Customer Service
Quality
Value
Very professional job carried out by Steve, arrived early explained each step of process, and most importantly my upholstery looks brand new after the cleaning.
Iain, Berkshire Posted on 28/02/2018 , work completed 28/02/2018
Recommended
My review
Customer Service
Quality
Value
Very good service.
Richard, Surrey Posted on 27/02/2018 , work completed 27/02/2018
Recommended
Excellent service
Customer Service
Quality
Value
Excellent service. Would thoroughly recommend. Expensive but good value & worth every penny
P, Surrey Posted on 26/02/2018 , work completed 26/02/2018
Recommended
Very happy with the service.
Customer Service
Quality
Value
He was very prompt, and very thorough. There was no problem with the furniture I was unable to move. I am very pleased with the results.
Which? Trusted Traders Consumer Posted on 26/02/2018 , work completed 26/02/2018
Recommended
Prompt & Professional
Customer Service
Quality
Value
Grand job - lots of advice and a 6 month guarantee perfect.
Chris, Surrey Posted on 26/02/2018 , work completed 26/02/2018
Recommended
Excellent job
Customer Service
Quality
Value
Very efficient technician, explained everything he was doing. Excellent result. Very pleasant and clean young man.
S, Hampshire Posted on 23/02/2018 , work completed 23/02/2018
Recommended
My review
Customer Service
Quality
Value
Very professional, high quality work. Would recommend.
Keith, Surrey Posted on 22/02/2018 , work completed 22/02/2018
Recommended
Excellent job
Customer Service
Quality
Value
Excellent job on my carpets. I have used New Look Carpet Care for many years and they always do a good job. Their operators are courteous and prompt. I won't use any other company now to clean my carpets.
Harriet, Berkshire Posted on 22/02/2018 , work completed 22/02/2018
Recommended
Excellent result and an impressive service
Customer Service
Quality
Value
Professional, polite and friendly company. Most impressed with the result, will certainly use them again and would definitely recommend.
Eileen, Surrey Posted on 21/02/2018 , work completed 21/02/2018
Recommended
Prompt, friendly and professional.
Customer Service
Quality
Value
Second visit to us and the same excellent result as on their first visit.
J, Surrey Posted on 21/02/2018 , work completed 21/02/2018
Recommended
Great job
Customer Service
Quality
Value
The carpet was cleaned quickly and thoroughly - as I would expect from a company contracted to clean my carpet.
Lynda, Surrey Posted on 20/02/2018 , work completed 20/02/2018
Recommended
Highly Professional Job
Customer Service
Quality
Value
I was delighted with the service I received from Steve at New Look Carpet Care. He worked incredibly hard to restore our cream sofas to new. He was very polite, diligent and professional. So pleased I chose this company - would highly recommend.
Elizabeth, Surrey Posted on 20/02/2018 , work completed 20/02/2018
Recommended
My review
Customer Service
Quality
Value
Very pleased with the whole operation.
John, Surrey Posted on 20/02/2018 , work completed 20/02/2018
Recommended
Brilliant job, prompt and professional
Customer Service
Quality
Value
Second time I have used this company. Professional, friendly service. Excellent results.
Yvonne, Oxfordshire Posted on 19/02/2018 , work completed 19/02/2018
Recommended
Courteous and efficient
Customer Service
Quality
Value
Steve was a pleasant man and did a great job in quick time. He helped me move any heavy stuff (It was mostly clear for him already)
Anne, Surrey Posted on 19/02/2018 , work completed 19/02/2018
Recommended
Prompt and professional
Customer Service
Quality
Value
Steve was prompt, polite and efficient. Overall all excellent job.
Joan, Hampshire Posted on 15/02/2018 , work completed 15/02/2018
Recommended
Excellent job
Customer Service
Quality
Value
This trader was prompt and professional and did an excellent job.
Sally, Hampshire Posted on 14/02/2018 , work completed 14/02/2018
Recommended
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.