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New Look Carpet Care Limited

4.8

645 Reviews

Opening Hours
Today -
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Established in 1989, New Look Carpet Care Ltd offers carpet, rug and upholstery cleaning services within a 25 mile radius of Camberley, Surrey, GU15.

We are a non franchised family run business which is Woolsafe approved and Master Rug Cleaner certified. All solutions used are detergent-free, environmentally friendly,wool safe and leave no dirt-attracting residue.

We always pre-spray and then agitate this spray into carpets to loosen any deep soil and prepare for cleaning; this is followed by a defoaming solution to neutralise any residues from previous cleaning. These two steps are vital to obtain a really good result. We then use our truck mounted hot water systems to clean as this enables us to use hotter water giving a much deeper clean and as the extraction is much stronger the carpets are left only slightly damp with a much quicker drying time.

We also operate a dedicated rug cleaning facility in Camberley for expert cleaning and treatment of rugs; which require specialist treatment.

What we do

  • Carpet and upholstery cleaners

    • Rug cleaning
    • Anti-stain treatment
    • Moth and dust mite treatment
    • Deodorising treatment
    • Carpet cleaning
  • Carpets and flooring

  • More Services

    • rug repairs
    • stain removal
    • pet stains and odour removal

Customer reviews

Why you can trust these reviews

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4.8
645 reviews
Customer Service
5.0
Quality
4.9
Value
4.6
Sort by
Prompt and Professional
Customer Service
Quality
Value
Gareth was very helpful, worked solidly for four hours and has done a brilliant job. Very pleased with everything.
Claire, Surrey Posted on 14/06/2016 , work completed 14/06/2016
Excellent, professional job
Customer Service
Quality
Value
Very professional & detailed service. Happy with the results & would have no hesitations in recommending their services.
Gemma, Berkshire Posted on 08/11/2016 , work completed 08/11/2016
Brilliant, professional job
Customer Service
Quality
Value
Your man arrived on time and worked thoroughly professionally. The whole time he was here. Our carpets now look like new and we will certainly recommend your firm to other people.
Avril, Surrey Posted on 03/01/2017 , work completed 03/01/2017
Excellent work
Customer Service
Quality
Value
Pleasant people, very diligent technician, minimum of fuss and disturbance. Not cheap but the carpets were cleaned as never before. A 27yr old carpet with flat spots came up like new. Thoroughly recommended.
Michael, Hampshire Posted on 16/11/2016 , work completed 16/11/2016
Excellent job
Customer Service
Quality
Value
As before very good quality workmanship and Darren is an excellent and exceedingly polite workman. I have no hesitation in recommending him and New Look Carpet Care Ltd.
Evelyn, Hampshire Posted on 18/05/2017 , work completed 18/05/2017
Excellent
Customer Service
Quality
Value
An excellent job done most efficiently. The carpets look as good as new.
Margaret, Hampshire Posted on 12/05/2017 , work completed 12/05/2017
Great job
Customer Service
Quality
Value
Prompt, professional, diligent. Carpet looks really good very pleased with an excellent service.
Susan, Berkshire Posted on 25/04/2017 , work completed 25/04/2017
Brilliant job
Customer Service
Quality
Value
Darren Williams did a very good job and well organised moving the furniture around and very helpful.
Olga, Berkshire Posted on 27/04/2017 , work completed 27/04/2017
Very Pleased
Customer Service
Quality
Value
We've been very pleased with the 3 carpets treated by Darren and Will. Definitely use New Look Carpet Care Limited again.
Angela, Berkshire Posted on 22/09/2017 , work completed 22/09/2017
Very pleased
Customer Service
Quality
Value
I am very pleased with the cleaning work carried out to my carpet. I would certainly recommend the company and the employee (Darren) who undertook the cleaning.
Sheila, Surrey Posted on 11/09/2017 , work completed 11/09/2017
Excellent job
Customer Service
Quality
Value
Excellent job on my carpets. I have used New Look Carpet Care for many years and they always do a good job. Their operators are courteous and prompt. I won't use any other company now to clean my carpets.
Harriet, Berkshire Posted on 22/02/2018 , work completed 22/02/2018
Brilliant job!
Customer Service
Quality
Value
The two guys did a really professional job. They were very pleasant and helpful, and I would certainly have my carpets cleaned by them again.
Ingrid, Surrey Posted on 29/11/2017 , work completed 29/11/2017
My review
Customer Service
Quality
Value
Very helpful & professional. Carpet looks like new.
Susan, Surrey Posted on 29/05/2018 , work completed 29/05/2018
Very
Customer Service
Quality
Value
Cleaned three carpets. Done very efficient proficiently. Darren was very polite and cheerful.
Joan, Hampshire Posted on 24/04/2018 , work completed 24/04/2018
Friendly and professional service
Customer Service
Quality
Value
I have used New Look before so the fact I used them again is recommendation in itself. I needed just one bedroom carpet cleaned this time. The whole process from quote through to completion was friendly and professional. The end result fantastic. May seem expensive but you do get what you pay for. No hesitation in recommending and will use them again in the future.
Mark C Posted on 23/06/2018 , work completed 23/06/2018
Professional
Customer Service
Quality
Value
I was highly satisfied by the work carried out by New Look, and by the way it was carried out. From first contact the company was very helpful and friendly. Their explanations and arrangement were clear and accurate. The person who came was professional, thorough and considerate, and did a very good job.
Which? Trusted Traders Consumer Posted on 16/05/2018 , work completed 16/05/2018
Excellent
Customer Service
Quality
Value
He came on time and worked hard covering all the problems. The result was excellent and even better than I had expected. A bit expensive - but worth it.
June, Surrey Posted on 22/05/2018 , work completed 22/05/2018
A thorough clean
Customer Service
Quality
Value
Darren and Neil did an excellent job cleaning my sitting room, hall, landing and stairs. They managed to reduce the bad tea staining in my hall and some old stubborn stains in the sitting room completely. Although quite expensive, it was well worth it for an excellent result. I would definitely use them again.
valerie Posted on 12/10/2018 , work completed 12/10/2018
Brilliant service
Customer Service
Quality
Value
Brilliant service, prompt, careful and would definitely use your company again, very pleased with my carpet, thank you.
Christine, Surrey Posted on 06/11/2018 , work completed 06/11/2018
Like new
Customer Service
Quality
Value
New Look Carpet Care did an excellent job of cleaning our carpets. They had two bad stains both have gone and the carpets look like new.
Elizabeth, Surrey Posted on 17/02/2017 , work completed 17/02/2017
Outstanding job
Customer Service
Quality
Value
Darren carried out an outstanding job on my carpets. Highly recommended.
Sheila, Surrey Posted on 25/01/2017 , work completed 25/01/2017
Professional job
Customer Service
Quality
Value
Darren arrived 5 mins early. Very pleasant and most professional. Good job in every way. would most certainly recommend.
Frances, Surrey Posted on 01/03/2017 , work completed 01/03/2017
Arrived early very good job
Customer Service
Quality
Value
He was informative, pointed out any observations - worked very hard and did a wonderful job. Very helpful. A pleasure to have.
Susan, Surrey Posted on 19/07/2017 , work completed 19/07/2017
Cannot be bettered
Customer Service
Quality
Value
New Look Carpet Care have now cleaned my fitted carpets & protected them. The operative was courteous, neat, clean & tidy in his work. All my furniture & floors were carefully protected from damp & the machinery. The results are excellent. New look have also removed and cleaned all my oriental rugs-like new! A brilliant firm & a joy to see the result.
Susan, Surrey Posted on 13/07/2017 , work completed 13/07/2017
Delighted
Customer Service
Quality
Value
We were delighted with the work done. We had 3 chairs, a settee, a rug, stair carpet and a bedroom carpet cleaned. The operative arrived on time and worked extremely hard. By the time he had finished the carpets and furnishings looked like new. I recommend him and the whole process most highly.
Ann, Surrey Posted on 28/11/2017 , work completed 28/11/2017