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New Look Carpet Care Limited

4.8

644 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Established in 1989, New Look Carpet Care Ltd offers carpet, rug and upholstery cleaning services within a 25 mile radius of Camberley, Surrey, GU15.

We are a non franchised family run business which is Woolsafe approved and Master Rug Cleaner certified. All solutions used are detergent-free, environmentally friendly,wool safe and leave no dirt-attracting residue.

We always pre-spray and then agitate this spray into carpets to loosen any deep soil and prepare for cleaning; this is followed by a defoaming solution to neutralise any residues from previous cleaning. These two steps are vital to obtain a really good result. We then use our truck mounted hot water systems to clean as this enables us to use hotter water giving a much deeper clean and as the extraction is much stronger the carpets are left only slightly damp with a much quicker drying time.

We also operate a dedicated rug cleaning facility in Camberley for expert cleaning and treatment of rugs; which require specialist treatment.

What we do

  • Carpet and upholstery cleaners

    • Rug cleaning
    • Anti-stain treatment
    • Moth and dust mite treatment
    • Deodorising treatment
    • Carpet cleaning
  • Carpets and flooring

  • More Services

    • rug repairs
    • stain removal
    • pet stains and odour removal

Customer reviews

Why you can trust these reviews

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4.8
644 reviews
Customer Service
5.0
Quality
4.9
Value
4.6
Sort by
Brilliant job
Customer Service
Quality
Value
Steve did an excellent job of cleaning our carpets.
Which? Trusted Traders Consumer Posted on 14/02/2018 , work completed 14/02/2018
Professional
Customer Service
Quality
Value
Very pleasant and helpful operator.
Susan, Surrey Posted on 13/02/2018 , work completed 13/02/2018
Brilliant Job Done
Customer Service
Quality
Value
Used this company many times for carpets and suite excellent job done every time.
J, Hampshire Posted on 12/02/2018 , work completed 12/02/2018
Prompt, professional, recommended.
Customer Service
Quality
Value
Darren arrived very promptly and commenced work cleaning 2 bedrooms, large lounge and dining room. Work was carried out very professionally and we are delighted with result. Highly recommend the worker and the company.
Ken, Surrey Posted on 12/02/2018 , work completed 12/02/2018
Excellent, prompt and professional
Customer Service
Quality
Value
A difficult job of a lot of black water from radiator on cream 80% wool carpet.
William, Surrey Posted on 08/02/2018 , work completed 08/02/2018
Another satisfactory job done
Customer Service
Quality
Value
I have used New Look Carpets for over 10 years. They are reliable. Their staff are very professional and thorough. I would recommend them to anyone.
Derek, Surrey Posted on 08/02/2018 , work completed 08/02/2018
Very pleased
Customer Service
Quality
Value
On time, efficient, knowledgeable & cheerful. I am very pleased with the result and will use this firm again & recommend them unreservedly.
Angela, Surrey Posted on 07/02/2018 , work completed 07/02/2018
great job
Customer Service
Quality
Value
Arrived promptly, did a great job. Professional but friendly enough. Helped with moving some furniture. Too expensive!
Costas, Surrey Posted on 06/02/2018 , work completed 06/02/2018
My review
Customer Service
Quality
Value
Very good work! Very polite and professional.
Lynne, Surrey Posted on 06/02/2018 , work completed 06/02/2018
My review
Customer Service
Quality
Value
Excellent service, would not hesitate to recommend this company.
Jannett, Surrey Posted on 06/02/2018 , work completed 06/02/2018
Excellent service
Customer Service
Quality
Value
This is the second time I have used this company and they continue to give excellent service.
Which? Trusted Traders Consumer Posted on 05/02/2018 , work completed 05/02/2018
Great job
Customer Service
Quality
Value
The team did a great job. They were polite, friendly and professional. I will certainly use them again.
Katie, Surrey Posted on 31/01/2018 , work completed 31/01/2018
Prompt and professional
Customer Service
Quality
Value
Excellent service, very considerate tradesman.
Denise, Surrey Posted on 31/01/2018 , work completed 31/01/2018
Excellent job
Customer Service
Quality
Value
They were great. They came early, phoned ahead, were professional and courteous and did an excellent job. Tidy, efficient and very customer focussed.
Geoffrey, Surrey Posted on 30/01/2018 , work completed 30/01/2018
Excellent Job
Customer Service
Quality
Value
Thoroughly professional workmanship by two pleasant & friendly operators.
Albert, Surrey Posted on 23/01/2018 , work completed 23/01/2018
Very good and professional
Customer Service
Quality
Value
Friendly, efficient, professional and helpful. Good job.
Maggie, Surrey Posted on 23/01/2018 , work completed 23/01/2018
Superb job.
Customer Service
Quality
Value
Arrived on time, very polite and professional. Darren had been before, Steve was with him this time. They were both polite and charming throughout the time spent here. Worked hard and friendly all day. Would recommend. And no mobile phones ringing - bonus!
Janina, Surrey Posted on 17/01/2018 , work completed 17/01/2018
Excellent job
Customer Service
Quality
Value
Both men who came were friendly and efficient, came on time and did a very good job. Carpets very clean.
Gillian, Surrey Posted on 12/01/2018 , work completed 12/01/2018
Good and reliable
Customer Service
Quality
Value
Very prompt and effective. Arrived on time. Worked very diligently. Carpet is very clean.
Simon, Berkshire Posted on 05/01/2018 , work completed 05/01/2018
Excellent job
Customer Service
Quality
Value
Professional to the tenth degree! sparking carpets look like new.
Elizabeth, Surrey Posted on 04/01/2018 , work completed 04/01/2018
First class service
Customer Service
Quality
Value
All appointments were kept as agreed. The initial assessment included suggestions that were clearly based on extensive experience and were given with a view to ensuring the best result possible. The job was then carried out diligently and considerately and the finished work was excellent. We were impressed with a firm that is well managed, reliable and expert in its field.
James, Surrey Posted on 03/01/2018 , work completed 03/01/2018
Fantastic as Always
Customer Service
Quality
Value
We have used New Look Carpets for several years now and have recommended them to friends. They are always polite and professional and very helpful.
Which? Trusted Traders Consumer Posted on 02/01/2018 , work completed 02/01/2018
Very good job
Customer Service
Quality
Value
The men were very helpful & did a very good job. So far I am very pleased with the results.
Ann, Surrey Posted on 19/12/2017 , work completed 19/12/2017
High standard of service
Customer Service
Quality
Value
Communication from all staff has been great - so important to know what's happening and when the cleaners will arrive. The cleaning has been to a very high standard - much better and more professional than I've experienced in the past from other companies. This company was recommended to us and I shall definitely pass on the recommendation to my friends and neighbours.
Hilary, Surrey Posted on 15/12/2017 , work completed 15/12/2017
Great job
Customer Service
Quality
Value
Professional, friendly, helpful and did a great job.
Anna, Surrey Posted on 14/12/2017 , work completed 14/12/2017