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New Look Carpet Care Limited
Opening Hours
Today -
- Monday 09:00–17:00
- Tuesday 09:00–17:00
- Wednesday 09:00–17:00
- Thursday 09:00–17:00
- Friday 09:00–17:00
- Saturday - Closed
- Sunday - Closed
About
Established in 1989, New Look Carpet Care Ltd offers carpet, rug and upholstery cleaning services within a 25 mile radius of Camberley, Surrey, GU15.
We are a non franchised family run business which is Woolsafe approved and Master Rug Cleaner certified. All solutions used are detergent-free, environmentally friendly,wool safe and leave no dirt-attracting residue.
We always pre-spray and then agitate this spray into carpets to loosen any deep soil and prepare for cleaning; this is followed by a defoaming solution to neutralise any residues from previous cleaning. These two steps are vital to obtain a really good result. We then use our truck mounted hot water systems to clean as this enables us to use hotter water giving a much deeper clean and as the extraction is much stronger the carpets are left only slightly damp with a much quicker drying time.
We also operate a dedicated rug cleaning facility in Camberley for expert cleaning and treatment of rugs; which require specialist treatment.
What we do
Carpet and upholstery cleaners
- Rug cleaning
- Anti-stain treatment
- Moth and dust mite treatment
- Deodorising treatment
- Carpet cleaning
Carpets and flooring
More Services
- rug repairs
- stain removal
- pet stains and odour removal
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
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100% of the reviews we publish have been through our stringent moderation process.
4.8
645 reviews
Recommended
Recommended
by 100% of customers
Sort by
My review
Customer Service
Quality
Value
Excellent.
Patricia, Surrey
, work completed
Recommended
Friendly and professional service
Customer Service
Quality
Value
I have used New Look before so the fact I used them again is recommendation in itself. I needed just one bedroom carpet cleaned this time. The whole process from quote through to completion was friendly and professional. The end result fantastic. May seem expensive but you do get what you pay for. No hesitation in recommending and will use them again in the future.
Mark C
, work completed
Recommended
Professional
Customer Service
Quality
Value
I was highly satisfied by the work carried out by New Look, and by the way it was carried out. From first contact the company was very helpful and friendly. Their explanations and arrangement were clear and accurate. The person who came was professional, thorough and considerate, and did a very good job.
Which? Trusted Traders Consumer
, work completed
Recommended
Recommend
Customer Service
Quality
Value
Efficient and thorough cleaning of suite and carpet. Would recommend company to family and friends.
Pat, Surrey
, work completed
Recommended
Excellent
Customer Service
Quality
Value
He came on time and worked hard covering all the problems. The result was excellent and even better than I had expected. A bit expensive - but worth it.
June, Surrey
, work completed
Recommended
Recommended
Customer Service
Quality
Value
Very satisfied with the whole process. Prompt and efficient service throughout, with everything completed on time. Our two armchairs have now gained a second lease of life thanks to Darren!
Tim, Surrey
, work completed
Recommended
Thorough and efficient
Customer Service
Quality
Value
Dan arrived on time and set up quickly and efficiently despite the power cut we were experiencing that day. The sofas are much cleaner and no longer smell of dog! A great service from initial phonecall to finished product.
Customer in Hampshire
, work completed
Recommended
Another good job
Customer Service
Quality
Value
All carpets cleaned thoroughly and stains removed. A fast efficient service with very little disruption to the rest of the house. Dan arrived on time, was polite and knowldegeable. Always good service from New Look Carpets Thank you
Customer in Hampshire
, work completed
Recommended
Excellent
Customer Service
Quality
Value
Excellent worker, very careful and polite.
Brenda, Hampshire
, work completed
Recommended
Brilliant service
Customer Service
Quality
Value
Brilliant service, prompt, careful and would definitely use your company again, very pleased with my carpet, thank you.
Christine, Surrey
, work completed
Recommended
All round excellent service.
Customer Service
Quality
Value
Second time of using Dan and would not think of using anyone else. I can't remember the name of the technician who did the work but he arrived exactly on time, was very polite and did an excellent job. He also provided a great deal of information on how best to look after the carpet and things to avoid.
Customer in Surrey
, work completed
Recommended
My review
Customer Service
Quality
Value
Prompt and professional.
Beverley, Surrey
, work completed
Recommended
Thorough, quality job
Customer Service
Quality
Value
Carpet Care are SUPERB. Carpets are clean and stay clean, far superior to any other cleaning service I've used. I can get away with keeping my stair carpet another year I think!
Customer in Surrey
, work completed
Recommended
Recommend
Customer Service
Quality
Value
Neil cleaned 4 carpets, 2 upstairs & 2 downstairs. The work was carried out very efficiently. He explained well what was needed to ensure the carpets were thoroughly dry before protective covers could be removed. He was a very pleasant person. I would recommend him to friends.
H, Surrey
, work completed
Recommended
My review
Customer Service
Quality
Value
Having used this firm before I have no hesitation recommending again.
Ann, Surrey
, work completed
Recommended
Consistently excellent
Customer Service
Quality
Value
We've been using Dan and his team annually for over 16 years now so that probably says it all. Professional, trustworthy and highly considerate of your home, the standards are always exceptional and great value for money. I appreciate their honesty too, they will never oversell and will always point out issues or concerns if they feel there's a better option, or the results may not match your expectation. Thanks to all the team for your reliability and quality service.
Customer in Wokingham
, work completed
Recommended
Good job
Customer Service
Quality
Value
I have used this company before and found they do a very good job.
Shirley, Surrey
, work completed
Recommended
My review
Customer Service
Quality
Value
Prompt, professional, great guys.
Caroline, Surrey
, work completed
Recommended
My review
Customer Service
Quality
Value
(Neil) I found Neil cheerful, prompt and conscientious. Got on with the work, replaced the furniture where necessary. Chair and table legs were covered in foil and stood on small polystyrene blocks. Precise instructions were given when these should be removed and the rug put down. A good and professional job.
Margaret, Surrey
, work completed
Recommended
Effective job
Customer Service
Quality
Value
Darren - A competent and effective job done to our satisfaction.
Michael, Surrey
, work completed
Recommended
Polite & friendly
Customer Service
Quality
Value
Even though it is a lot of money, it was worth it! The carpets look like new. It is a great help to my highly allergic grandson! We will certainly use this trader again. Polite & friendly.
H, Surrey
, work completed
Recommended
10 out of 10
Customer Service
Quality
Value
No hesitation in recommending this company. Darren did a wonderful job cleaning our living room carpet
Mrs., Surrey
, work completed
Recommended
Beautiful carpets
Customer Service
Quality
Value
Carpets cleaned beautifully, came on time, everything about the company is beautiful done, you know exactly where you stand with them. They left everything looking perfect. We would recommend to everyone!
Mrs Stickley, Addlestone
, work completed
Recommended
Very pleased
Customer Service
Quality
Value
Very, very good. They cleaned my dining room, sitting room, halls, landing, stairs and bathroom. They were early and called me to say when they were on their way. They did a really good job and I just couldn't fault them.
Patricia, Guildford
, work completed
Recommended
Very Impressed
Customer Service
Quality
Value
Very impressed with the work. Darren turned up early and got the job done! Brilliant!
Which? Trusted Traders Consumer
, work completed
Recommended