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New Look Carpet Care Limited

4.8

645 Reviews

Opening Hours
Today -
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Established in 1989, New Look Carpet Care Ltd offers carpet, rug and upholstery cleaning services within a 25 mile radius of Camberley, Surrey, GU15.

We are a non franchised family run business which is Woolsafe approved and Master Rug Cleaner certified. All solutions used are detergent-free, environmentally friendly,wool safe and leave no dirt-attracting residue.

We always pre-spray and then agitate this spray into carpets to loosen any deep soil and prepare for cleaning; this is followed by a defoaming solution to neutralise any residues from previous cleaning. These two steps are vital to obtain a really good result. We then use our truck mounted hot water systems to clean as this enables us to use hotter water giving a much deeper clean and as the extraction is much stronger the carpets are left only slightly damp with a much quicker drying time.

We also operate a dedicated rug cleaning facility in Camberley for expert cleaning and treatment of rugs; which require specialist treatment.

What we do

  • Carpet and upholstery cleaners

    • Rug cleaning
    • Anti-stain treatment
    • Moth and dust mite treatment
    • Deodorising treatment
    • Carpet cleaning
  • Carpets and flooring

  • More Services

    • rug repairs
    • stain removal
    • pet stains and odour removal

Customer reviews

Why you can trust these reviews

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4.8
645 reviews
Customer Service
5.0
Quality
4.9
Value
4.6
Sort by
Excellent
Customer Service
Quality
Value
Very impressed. Excellent job, carpets never looked so clean. After they left noticed a mark, they returned, no quibbles, sorted it. They really do moan to do a really professional job.
Helen, Berkshire Posted on 10/05/2016 , work completed 10/05/2016
Extremely good job
Customer Service
Quality
Value
Made my carpets look new. Very pleasant gentleman.
Lyn, Surrey Posted on 12/10/2016 , work completed 12/10/2016
My Review
Customer Service
Quality
Value
Very efficient and careful service by a friendly and considerate team. Excellent results. Would be happy to recommend them.
Eva, Berkshire Posted on 20/09/2016 , work completed 20/09/2016
Excellent plus
Customer Service
Quality
Value
From start to finish the service has been excellent. We are thrilled with the final result. Thank you NLCC.
Kathy, Surrey Posted on 13/08/2016 , work completed 13/08/2016
Very happy
Customer Service
Quality
Value
Very happy with the work done. Would have this company again.
Jean, Surrey Posted on 28/02/2017 , work completed 28/02/2017
My review
Customer Service
Quality
Value
Polite, friendly, efficiently and fast service. Highly recommended.
Which? Trusted Traders Consumer Posted on 17/02/2017 , work completed 17/02/2017
Carpet Cleaning
Customer Service
Quality
Value
Did a magnificent job. Really pleased. Would thoroughly recommend.
Brian, Surrey Posted on 19/01/2017 , work completed 19/01/2017
Excellent job & service
Customer Service
Quality
Value
Very impressed with company and the young man who cleaned my carpets was very polite and done an excellent job. Very pleased.
Barrie, Berkshire Posted on 22/03/2017 , work completed 22/03/2017
Excellent work
Customer Service
Quality
Value
Very professional, knowledgeable and friendly from quotation to job completion. Would thoroughly recommend.
Catherine, Surrey Posted on 08/03/2017 , work completed 08/03/2017
Excellent work
Customer Service
Quality
Value
Arrived promptly and carried out the work very efficiently in a friendly but professional manner. Explained after care of carpet and we would recommend this company. Our carpets look really clean.
Which? Trusted Traders Consumer Posted on 05/07/2017 , work completed 05/07/2017
Very professional
Customer Service
Quality
Value
Very efficient for quote and service, would use them again.
Victor, Berkshire Posted on 22/06/2017 , work completed 22/06/2017
Good job
Customer Service
Quality
Value
Very efficient, good job. Carpets came up better than expected.
Jennifer, Surrey Posted on 02/10/2017 , work completed 02/10/2017
My review
Customer Service
Quality
Value
Excellent service all round.
Alan, Hampshire Posted on 24/10/2017 , work completed 24/10/2017
Prompt and professional. Very good
Customer Service
Quality
Value
The worker arrived promptly - in fact 10 minutes early, so after unloading his equipment was ready to start work on time. He worked so hard and produced a really good result which pleased us greatly.
June R, Surrey Posted on 31/10/2017 , work completed 31/10/2017
My review
Customer Service
Quality
Value
Very good service, recommend to anyone.
Glenda, Surrey Posted on 17/10/2017 , work completed 17/10/2017
Exceptional Work
Customer Service
Quality
Value
Very courteous, tidy and job was high standard. Will be recommending them and use them again in the future.
Catherine, Hampshire Posted on 04/10/2017 , work completed 04/10/2017
Meticulous & superb
Customer Service
Quality
Value
Great care and attention to detail. Soiled carpets looked brand new. Provided helpful advice for carpet care.
Edi, Surrey Posted on 27/10/2017 , work completed 27/10/2017
Efficient and reliable
Customer Service
Quality
Value
Second time I have used this company and the service has been consistent from planning through to completion. Allocated Darren again who provided a very efficient reliable, hard working process. Any issues encountered were discussed and actioned. Thank you once again.
M.R, Surrey Posted on 06/03/2018 , work completed 06/03/2018
Good job
Customer Service
Quality
Value
Very pleased.
Freda, Berkshire Posted on 23/03/2018 , work completed 23/03/2018
Excellent result and an impressive service
Customer Service
Quality
Value
Professional, polite and friendly company. Most impressed with the result, will certainly use them again and would definitely recommend.
Eileen, Surrey Posted on 21/02/2018 , work completed 21/02/2018
Exactly, well said.
Customer Service
Quality
Value
An excellent job of dry-cleaning all three carpets in my flat. The operator willing to go the extra mile to help my 87 year old self with difficult furniture.
Christine, Surrey Posted on 16/04/2018 , work completed 16/04/2018
My review
Customer Service
Quality
Value
He was very polite.
Which? Trusted Traders Consumer Posted on 21/06/2018 , work completed 21/06/2018
Very professional approach
Customer Service
Quality
Value
A very pleasant man, who arrived on time, rang the doorbell and introduced himself. Invited him in and showed him the carpets to be cleaned. He quickly unloaded and installed equipment he needed from his van and set to work in a very professional approach.
Margaret, Berkshire Posted on 06/07/2018 , work completed 06/07/2018
Returning Customer
Customer Service
Quality
Value
This is the third time of using this company & each time they have done an excellent job. They turn up on time, very tidy & professional.
Julie, Berkshire Posted on 05/08/2016 , work completed 05/08/2016
My Review
Customer Service
Quality
Value
Excellent job
John, Surrey Posted on 25/07/2016 , work completed 25/07/2016