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New Look Carpet Care Limited

4.8

645 Reviews

Opening Hours
Today -
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Established in 1989, New Look Carpet Care Ltd offers carpet, rug and upholstery cleaning services within a 25 mile radius of Camberley, Surrey, GU15.

We are a non franchised family run business which is Woolsafe approved and Master Rug Cleaner certified. All solutions used are detergent-free, environmentally friendly,wool safe and leave no dirt-attracting residue.

We always pre-spray and then agitate this spray into carpets to loosen any deep soil and prepare for cleaning; this is followed by a defoaming solution to neutralise any residues from previous cleaning. These two steps are vital to obtain a really good result. We then use our truck mounted hot water systems to clean as this enables us to use hotter water giving a much deeper clean and as the extraction is much stronger the carpets are left only slightly damp with a much quicker drying time.

We also operate a dedicated rug cleaning facility in Camberley for expert cleaning and treatment of rugs; which require specialist treatment.

What we do

  • Carpet and upholstery cleaners

    • Rug cleaning
    • Anti-stain treatment
    • Moth and dust mite treatment
    • Deodorising treatment
    • Carpet cleaning
  • Carpets and flooring

  • More Services

    • rug repairs
    • stain removal
    • pet stains and odour removal

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.8
645 reviews
Customer Service
5.0
Quality
4.9
Value
4.6
Sort by
Excellent result
Customer Service
Quality
Value
New Look Carpet Care provided a professional and prompt cleaning service. A large light - coloured woollen carpet was restored to as - new condition. I have no hesitation in recommending them.
Jack, Surrey Posted on 13/07/2016 , work completed 13/07/2016
Excellent work
Customer Service
Quality
Value
Polite, friendly & very professional - definitely will use New Look Carpets again.
Robert, Surrey Posted on 17/06/2016 , work completed 17/06/2016
Fantastic
Customer Service
Quality
Value
Prompt, courteous, very good job. Cannot fault anything gave and carpet to be done as, so pleased with outcome.
Frances, Surrey Posted on 09/08/2016 , work completed 09/08/2016
Excellent job
Customer Service
Quality
Value
Came at the time agreed. Was very helpful and did an excellent job. Would recommend to anyone else with mobility difficulties.
Elizabeth, Surrey Posted on 12/01/2017 , work completed 12/01/2017
Floor/carpet cleaning
Customer Service
Quality
Value
In short, this company exceeded every expectation I had. Such a relief. Would recommend their operation to anyone. PS - I am pedantic and fussy.
Clive, Surrey Posted on 16/01/2017 , work completed 16/01/2017
Good job
Customer Service
Quality
Value
This is the second time I have used this company and both times the staff were very professional, which is no more than I would expect.
Angela, Surrey Posted on 16/01/2017 , work completed 16/01/2017
Consistently excellent
Customer Service
Quality
Value
I have used New Look Carpet Care for many years - but for carpet and upholstery cleaning and have never been disappointed. The service is excellent, and the results are always first rate.
Mary, Surrey Posted on 22/11/2016 , work completed 22/11/2016
Excellent service.
Customer Service
Quality
Value
We have been customers of Carpet Care for several years, and they have always maintained a high standard of work and customer service.
Which? Trusted Traders Consumer Posted on 30/11/2016 , work completed 30/11/2016
Professional service.
Customer Service
Quality
Value
I can't find fault with the service from start to finish. A real pleasure to deal with and very happy with the finished job. "Would I recommend" without a doubt.
Fiona, Surrey Posted on 16/12/2016 , work completed 16/12/2016
Satisfaction
Customer Service
Quality
Value
I am most satisfied with the professionalism, service and attention paid by this company in providing the quotation and carrying out the work. Highly recommended.
Harold John, Surrey Posted on 27/09/2017 , work completed 27/09/2017
Very professional company
Customer Service
Quality
Value
Have used this company for many years and would recommend.
Marjie, Berkshire Posted on 25/07/2017 , work completed 25/07/2017
First Class
Customer Service
Quality
Value
From start to finish a very efficient service, pleasant people to deal with and what's more an excellent job done.
Dilys, Surrey Posted on 13/09/2017 , work completed 13/09/2017
Better than expected
Customer Service
Quality
Value
The worker came on time, was very polite, worked hard with no time wasting. The result was like having new carpets not only were they clean, the pile was lifted. Great job done.
M J, Hampshire Posted on 14/08/2017 , work completed 14/08/2017
Excellent Service
Customer Service
Quality
Value
Excellent service, very pleased.
Yvonne, Hampshire Posted on 18/09/2017 , work completed 18/09/2017
Excellent
Customer Service
Quality
Value
Excellent.
Ivy, Berkshire Posted on 06/09/2017 , work completed 06/09/2017
Excellent job
Customer Service
Quality
Value
I was very impressed by the team and the equipment used. They were courteous, helpful and professional and did an excellent job.
Ian, Surrey Posted on 10/08/2017 , work completed 10/08/2017
Great job
Customer Service
Quality
Value
The team did a great job. They were polite, friendly and professional. I will certainly use them again.
Katie, Surrey Posted on 31/01/2018 , work completed 31/01/2018
Very pleased
Customer Service
Quality
Value
On time, efficient, knowledgeable & cheerful. I am very pleased with the result and will use this firm again & recommend them unreservedly.
Angela, Surrey Posted on 07/02/2018 , work completed 07/02/2018
Brilliant Job Done
Customer Service
Quality
Value
Used this company many times for carpets and suite excellent job done every time.
J, Hampshire Posted on 12/02/2018 , work completed 12/02/2018
Excellent Job
Customer Service
Quality
Value
Thoroughly professional workmanship by two pleasant & friendly operators.
Albert, Surrey Posted on 23/01/2018 , work completed 23/01/2018
Excellent job
Customer Service
Quality
Value
Both men who came were friendly and efficient, came on time and did a very good job. Carpets very clean.
Gillian, Surrey Posted on 12/01/2018 , work completed 12/01/2018
My review
Customer Service
Quality
Value
Darren came to clean our carpets who I found very willing & would recommend him to anyone - A great asset.
Joan, Surrey Posted on 30/04/2018 , work completed 30/04/2018
Prompt and professional
Customer Service
Quality
Value
Very pleased with service.
Valerie, Surrey Posted on 31/05/2018 , work completed 31/05/2018
My review
Customer Service
Quality
Value
Another good job!
A, Surrey Posted on 20/04/2018 , work completed 20/04/2018
Sitting room carpet
Customer Service
Quality
Value
Darren arrived before time, he did a good, efficient job, was friendly, polite and helpful The carpet looks so much better now. This is the second time we've used the company and we'd use them again
Customer in Oxfordshire Posted on 29/01/2019 , work completed 23/01/2019