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New Look Carpet Care Limited

4.8

645 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Established in 1989, New Look Carpet Care Ltd offers carpet, rug and upholstery cleaning services within a 25 mile radius of Camberley, Surrey, GU15.

We are a non franchised family run business which is Woolsafe approved and Master Rug Cleaner certified. All solutions used are detergent-free, environmentally friendly,wool safe and leave no dirt-attracting residue.

We always pre-spray and then agitate this spray into carpets to loosen any deep soil and prepare for cleaning; this is followed by a defoaming solution to neutralise any residues from previous cleaning. These two steps are vital to obtain a really good result. We then use our truck mounted hot water systems to clean as this enables us to use hotter water giving a much deeper clean and as the extraction is much stronger the carpets are left only slightly damp with a much quicker drying time.

We also operate a dedicated rug cleaning facility in Camberley for expert cleaning and treatment of rugs; which require specialist treatment.

What we do

  • Carpet and upholstery cleaners

    • Rug cleaning
    • Anti-stain treatment
    • Moth and dust mite treatment
    • Deodorising treatment
    • Carpet cleaning
  • Carpets and flooring

  • More Services

    • rug repairs
    • stain removal
    • pet stains and odour removal

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.8
645 reviews
Customer Service
5.0
Quality
4.9
Value
4.6
Sort by
Very high standard of work
Customer Service
Quality
Value
Very good on time. Work carried out was of a very high standard. Clean and tidy job done. Thank you.
Percy John, Surrey Posted on 27/09/2016 , work completed 27/09/2016
Courteous & diligent
Customer Service
Quality
Value
We had chairs & carpets cleaned. The job was completed to our satisfaction. The contractor was courteous and diligent. We would use them again.
Ian, Surrey Posted on 28/06/2017 , work completed 28/06/2017
Prompt service, thorough job.
Customer Service
Quality
Value
Every visit was on time with telephone calls confirming approx. time. service was professionally carried out, very polite and considerate with furniture etc. Concern with one area, which resulted in a further visit, no payment required until this was sorted, which was due to carpet and not cleaning.
Wendy, Surrey Posted on 06/07/2016 , work completed 06/07/2016
Hardworking.
Customer Service
Quality
Value
Couldn't have wished for a nicer young man than Ashley to do this job. He worked hard and steadily the whole time and was a delight to have around. Polite and interesting to talk to and the carpets look great.
Brenda, Surrey Posted on 21/12/2016 , work completed 21/12/2016
Helpful & efficient service.
Customer Service
Quality
Value
The technician arrived punctually & worked efficiently until the carpet cleaning was completed. The work carried out in accordance with the agreed plan & was finished within the time allocated. The end result was great. At all times the technician was extremely helpful & showed concern that I should be happy with his work.
Maureen, Surrey Posted on 10/04/2018 , work completed 10/04/2018
Excellent job.
Customer Service
Quality
Value
Steve was very friendly and respectful of our home. Completed the job quickly, professionally and with helpful advice.
Gary, Surrey Posted on 09/03/2018 , work completed 09/03/2018
Great Job
Customer Service
Quality
Value
Friendly, clean & tidy.
Steve, Surrey Posted on 07/03/2018 , work completed 07/03/2018
Great Job
Customer Service
Quality
Value
Friendly, clean & tidy.
Steve, Surrey Posted on 07/03/2018 , work completed 07/03/2018
Prompt & professional
Customer Service
Quality
Value
Courteous, professional and efficient service.
William, Surrey Posted on 22/06/2018 , work completed 22/06/2018
Highly Recommended
Customer Service
Quality
Value
Very pleased with the work they carried out. They kept me informed of appointments with written confirmation. They arrived on time and did a fantastic job. They didn’t want paying until I was satisfied with their work. I would highly recommend this company
Pamela Posted on 06/11/2018 , work completed 06/11/2018
Impressed & delighted
Customer Service
Quality
Value
Impressed & delighted. I have no hesitation in recommending to others.
Pamela, Surrey Posted on 08/12/2016 , work completed 08/12/2016
Efficient and caring
Customer Service
Quality
Value
Efficient and caring lads who explained all that was going to happen, how long and when the furniture can return.
Rowena, Surrey Posted on 14/10/2016 , work completed 14/10/2016
Excellent service
Customer Service
Quality
Value
At all stages, this company kept me informed, they were professional and helpful. The end job was completed well and I am very happy with the result.
Katherine, Hampshire Posted on 31/03/2017 , work completed 31/03/2017
Excellent job
Customer Service
Quality
Value
They were great. They came early, phoned ahead, were professional and courteous and did an excellent job. Tidy, efficient and very customer focussed.
Geoffrey, Surrey Posted on 30/01/2018 , work completed 30/01/2018
Excellent work again.
Customer Service
Quality
Value
Darren did an excellent job on my through lounge/dining room and hallway. He was punctual,efficient and very friendly and polite, this is the third time I've used this company in twelve years and would highly recommend them.
MillieHare Posted on 05/11/2018 , work completed 05/11/2018
Excellent work.
Customer Service
Quality
Value
I had a living room/dining room and bedroom carpets cleaned. Dan turned up at the time stated to do this work. He phoned before his arrival to say he was on the way. The work was carried out efficiently - no fuss - he just got on with the job. Result - two clean carpets.
Marilyn, Berkshire Posted on 22/01/2019 , work completed 22/01/2019
Prompt & professional
Customer Service
Quality
Value
I'm very pleased with the results.
R, Surrey Posted on 06/02/2017 , work completed 06/02/2017
Job well done
Customer Service
Quality
Value
Very pleased with job, will certainly recommend.
Michael, Surrey Posted on 08/03/2017 , work completed 08/03/2017
Moving house.
Customer Service
Quality
Value
We were moving into a new house and wanted the carpets cleaned before our furniture turned up. Despite having a technician quit on him that morning, Dan turned up and worked like a trooper to get all the carpets clean. He did a great job and showed good humour throughout.
Which? Trusted Traders Consumer Posted on 08/05/2017 , work completed 08/05/2017
great job
Customer Service
Quality
Value
Arrived promptly, did a great job. Professional but friendly enough. Helped with moving some furniture. Too expensive!
Costas, Surrey Posted on 06/02/2018 , work completed 06/02/2018
Professional, clean.
Customer Service
Quality
Value
Definitely the best carpet clean we have had, but it should be for the price. Worth the extra!
Anthony, Surrey Posted on 27/01/2017 , work completed 27/01/2017
My review
Customer Service
Quality
Value
We were very pleased with the work carried out by your operatives. They worked very efficiently and we would have no hesitation in recommending your company. Thank you for a job well done.
Ted, Surrey Posted on 25/04/2018 , work completed 25/04/2018
My review
Customer Service
Quality
Value
Very pleasant operatives. Good job.
Which? Trusted Traders Consumer Posted on 09/10/2018 , work completed 09/10/2018
Clean worker, good result.
Customer Service
Quality
Value
Arrived on time. Worked efficiently, good result. Would use again.
Which? Trusted Traders Consumer Posted on 11/12/2018 , work completed 11/12/2018
My review
Customer Service
Quality
Value
Left everything looking like new. Respected all contents of flat.
William, Surrey Posted on 06/02/2019 , work completed 06/02/2019