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New Look Carpet Care Limited

4.8

645 Reviews

Opening Hours
Today -
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Established in 1989, New Look Carpet Care Ltd offers carpet, rug and upholstery cleaning services within a 25 mile radius of Camberley, Surrey, GU15.

We are a non franchised family run business which is Woolsafe approved and Master Rug Cleaner certified. All solutions used are detergent-free, environmentally friendly,wool safe and leave no dirt-attracting residue.

We always pre-spray and then agitate this spray into carpets to loosen any deep soil and prepare for cleaning; this is followed by a defoaming solution to neutralise any residues from previous cleaning. These two steps are vital to obtain a really good result. We then use our truck mounted hot water systems to clean as this enables us to use hotter water giving a much deeper clean and as the extraction is much stronger the carpets are left only slightly damp with a much quicker drying time.

We also operate a dedicated rug cleaning facility in Camberley for expert cleaning and treatment of rugs; which require specialist treatment.

What we do

  • Carpet and upholstery cleaners

    • Rug cleaning
    • Anti-stain treatment
    • Moth and dust mite treatment
    • Deodorising treatment
    • Carpet cleaning
  • Carpets and flooring

  • More Services

    • rug repairs
    • stain removal
    • pet stains and odour removal

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.8
645 reviews
Customer Service
5.0
Quality
4.9
Value
4.6
Sort by
Excellent service and workmanship
Customer Service
Quality
Value
We had some of our carpets cleaned by New Look Carpet Care. Communication at all times was excellent from first making an enquiry to the visit confirmation. The work was done efficiently and to a very high standard and the operator was always courteous and pleasant. Our carpets now look amazing. Thank you.
Customer in Surrey Posted on 17/08/2023 , work completed 16/08/2023
Nu Look Carpet Care - Excellent
Customer Service
Quality
Value
Professional, thorough, friendly. Had 2 rooms + hall, stairs and landing cleaned. Cannot recommend highly enough. Carpets look like new.
Customer in Surrey Posted on 13/07/2024 , work completed 12/07/2024
Excellent service
Customer Service
Quality
Value
Staff competent and know what they're doing. Always arrived when they said they would, did a good job and gave helpful advice. I will use the company again when my next carpet needs to be cleaned.
Customer in Surrey Posted on 20/11/2024 , work completed 19/11/2024
Totally satisfactory
Customer Service
Quality
Value
Having used this company previously, the operative who conducted the carpet cleaning was polite, extremely helpful, very professional and experienced whilst using the equipment supplied by the company. The carpet cleaning was conducted to a very high standard and I am totally satisfied with the finished product.
Douglas John, Surrey Posted on 06/07/2016 , work completed 06/07/2016
My Review
Customer Service
Quality
Value
Certainly meets my expectations. Very efficient, helpful and quick. Very impressed with my carpet, it looks almost new. Thank you New look carpet care.
Thelma, Hampshire Posted on 09/08/2016 , work completed 09/08/2016
My review
Customer Service
Quality
Value
Very good.
R B, Surrey Posted on 01/12/2016 , work completed 01/12/2016
Excellent
Customer Service
Quality
Value
The service from New Look Carpet Care for cleaning our carpet was excellent, and it looked brand new afterwards. We will use them in the future.
Stella, Surrey Posted on 20/12/2016 , work completed 20/12/2016
Very courteous
Customer Service
Quality
Value
This service was excellent - very polite & courteous, both in the planning & carrying out of the job. Very pleased with the results. I would highly recommend.
George, Berkshire Posted on 13/12/2016 , work completed 13/12/2016
Brilliant job
Customer Service
Quality
Value
Prompt and professional, very well mannered young and clean and efficient. The carpets looked immaculate. Ashley is his name and he would be welcome back at anytime in the future. We highly recommend him and the company he works for.
Jill, Surrey Posted on 16/12/2016 , work completed 16/12/2016
Excellent work
Customer Service
Quality
Value
Excellent work, extremely helpful and hardworking operation. Strongly recommend.
Alan, Surrey Posted on 25/11/2016 , work completed 25/11/2016
Very Helpfull
Customer Service
Quality
Value
Very nice, friendly and enjoyable company as they were working. Good experience
Mre Mook, Egham, Surrey Posted on 04/01/2016 , work completed 04/01/2016
My Review
Customer Service
Quality
Value
Super service. Came on time. Come back to do 'Marks', which had repeated. Super job. So pleased. Darren & Adrian superb
Cynthia, Surrey Posted on 18/07/2016 , work completed 18/07/2016
A good professional job
Customer Service
Quality
Value
Darren took great care in selecting the best tools and procedure for our carpet, and ended up delivering more than we had been priced.
Steve, Surrey Posted on 08/09/2016 , work completed 08/09/2016
Best Carpet Cleaning
Customer Service
Quality
Value
We had our lounge, hall/stairs/landing and wash-room carpets cleaned. We had also had five rugs cleaned. This company provided the best carpet and my cleaning service we have ever used.
Peter, Hampshire Posted on 12/09/2016 , work completed 12/09/2016
Fabulous job
Customer Service
Quality
Value
Prompt, polite, efficient and a very good job.
Rita, Surrey Posted on 02/09/2016 , work completed 02/09/2016
My Review
Customer Service
Quality
Value
Prompt, efficient service
J, Surrey Posted on 30/09/2016 , work completed 30/09/2016
Excellent work
Customer Service
Quality
Value
We were highly impressed with the service. Could not believe how clean our carpets now look. Ash who carried out the work was professional, courteous and very respectful. He did a fabulous job. Would highly recommend.
Wayne, Berkshire Posted on 10/12/2016 , work completed 10/12/2016
My Review
Customer Service
Quality
Value
Very good
Eva, Berkshire Posted on 10/07/2016 , work completed 10/07/2016
My Review
Customer Service
Quality
Value
Excellent job
Evelyn, Hampshire Posted on 04/10/2016 , work completed 04/10/2016
Excellent job and service
Customer Service
Quality
Value
A very professional firm with excellent and friendly staff. They know their trade.
Christine, Surrey Posted on 15/02/2017 , work completed 15/02/2017
Excellent and efficient service
Customer Service
Quality
Value
Very impressed from beginning to end. Initial advice excellent. Efficient, caring and professional service. End result, most pleasing.
Richard, Surrey Posted on 21/02/2017 , work completed 21/02/2017
First class
Customer Service
Quality
Value
First class service by an excellent operative.
William, Surrey Posted on 30/01/2017 , work completed 30/01/2017
Brilliant job.
Customer Service
Quality
Value
All 3 employees of New Look Carpet Care Limited who dealt with us (phone, salesperson & cleaner) were friendly, competent and professional. Recommend the firm highly.
U, Surrey Posted on 20/01/2017 , work completed 20/01/2017
Carpets back to new
Customer Service
Quality
Value
Carpets have come back as new, upholstery nearly as good. Very professional job, stains removed well & service exceptional.
Russell, Berkshire Posted on 30/01/2017 , work completed 30/01/2017
Prompt and professional.
Customer Service
Quality
Value
Efficient pre-work process. Prompt and very professional service, with good after service advice.
Robert, Surrey Posted on 07/02/2017 , work completed 07/02/2017