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New Look Carpet Care Limited
Opening Hours
Today -
- Monday 09:00–17:00
- Tuesday 09:00–17:00
- Wednesday 09:00–17:00
- Thursday 09:00–17:00
- Friday 09:00–17:00
- Saturday - Closed
- Sunday - Closed
About
Established in 1989, New Look Carpet Care Ltd offers carpet, rug and upholstery cleaning services within a 25 mile radius of Camberley, Surrey, GU15.
We are a non franchised family run business which is Woolsafe approved and Master Rug Cleaner certified. All solutions used are detergent-free, environmentally friendly,wool safe and leave no dirt-attracting residue.
We always pre-spray and then agitate this spray into carpets to loosen any deep soil and prepare for cleaning; this is followed by a defoaming solution to neutralise any residues from previous cleaning. These two steps are vital to obtain a really good result. We then use our truck mounted hot water systems to clean as this enables us to use hotter water giving a much deeper clean and as the extraction is much stronger the carpets are left only slightly damp with a much quicker drying time.
We also operate a dedicated rug cleaning facility in Camberley for expert cleaning and treatment of rugs; which require specialist treatment.
What we do
Carpet and upholstery cleaners
- Rug cleaning
- Anti-stain treatment
- Moth and dust mite treatment
- Deodorising treatment
- Carpet cleaning
Carpets and flooring
More Services
- rug repairs
- stain removal
- pet stains and odour removal
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.8
645 reviews
Recommended
Recommended
by 100% of customers
Sort by
Excellent job
Customer Service
Quality
Value
Excellent professional and experienced service leaving carpets we can now be proud of again.
J C, Hampshire
, work completed
Recommended
Good job
Customer Service
Quality
Value
An excellent job cleaning and protecting our lounge carpet. We always use new look when the carpet needs refreshing & stains removed.
Which? Trusted Traders Consumer
, work completed
Recommended
A great job, very professional.
Customer Service
Quality
Value
Carpets beautifully cleaned, all stains completely gone from my white carpets. Great, professional service, couldn't ask for any more! I recommend New Look and will use them again.
Carrie, Hampshire
, work completed
Recommended
Very professional.
Customer Service
Quality
Value
Arrived very promptly. Fully explained procedure and outcome. Carpets came up extremely well. Would recommend every time. Operator very polite and knew his job.
Sue, Surrey
, work completed
Recommended
My review
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Quality
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We were very pleased with the finished result. The carpet look like brand new. Excellent.
Brian, Surrey
, work completed
Recommended
Faultless
Customer Service
Quality
Value
Excellent workmanship and office staff. I was kept informed of time, names of people to expect and cost. Everything was as promised and my carpets look like new. I will definitely use them again.
Lynne, Surrey
, work completed
Recommended
Very impressed.
Customer Service
Quality
Value
Darren arrived on time. Very pleasant & explained the carpet cleaning process in full. Carpets look wonderful (They were very dirty!) Very impressed and will certainly use them again. Have already recommended New Look to other friends.
Gail, Surrey
, work completed
Recommended
Excellent work.
Customer Service
Quality
Value
Darren did an excellent job, as always. A very courteous gentleman and he is always on time. I have been with New Look Carpet Care for a number of years and have always received great customer service.
Angela, Hampshire
, work completed
Recommended
Tidy and efficient
Customer Service
Quality
Value
Darren was tidy and efficient. Our carpet looks brand new. We are very happy.
Thelma, Surrey
, work completed
Recommended
Excellent work
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Value
Darren gave an excellent service. Very professional. I would certainly recommend this company.
Sylvia, Surrey
, work completed
Recommended
Prompt and Professional
Customer Service
Quality
Value
A very courteous and helpful worker most impressed took a long time over the work which impressed me. I have no hesitation in recommending this company.
Margaret, Berkshire
, work completed
Recommended
Great Job
Customer Service
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Value
Friendly and efficient, always a first class job!
Sarah D J, Surrey
, work completed
Recommended
Great Job
Customer Service
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Value
Pleasant, helpful and most efficient service, thanks.
Sam, Surrey
, work completed
Recommended
Prompt and professional
Customer Service
Quality
Value
Excellent service, very considerate tradesman.
Denise, Surrey
, work completed
Recommended
First class service
Customer Service
Quality
Value
All appointments were kept as agreed. The initial assessment included suggestions that were clearly based on extensive experience and were given with a view to ensuring the best result possible. The job was then carried out diligently and considerately and the finished work was excellent. We were impressed with a firm that is well managed, reliable and expert in its field.
James, Surrey
, work completed
Recommended
Very prompt and professional
Customer Service
Quality
Value
The two cleaners were very sociable and conscientious, and did a very competent job in difficult circumstances.
John, Surrey
, work completed
Recommended
Would happily recommend
Customer Service
Quality
Value
Very easy to deal with & extremely efficient. The work was carried out brilliantly by the tradesmen & the result was excellent.
Thomas, Surrey
, work completed
Recommended
My Review
Customer Service
Quality
Value
Brilliant job
Nick, Surrey
, work completed
Recommended
Very good job
Customer Service
Quality
Value
The men were very helpful & did a very good job. So far I am very pleased with the results.
Ann, Surrey
, work completed
Recommended
Great job
Customer Service
Quality
Value
Professional, friendly, helpful and did a great job.
Anna, Surrey
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
This is the second time I have used this company and they continue to give excellent service.
Which? Trusted Traders Consumer
, work completed
Recommended
Brilliant job
Customer Service
Quality
Value
Steve did an excellent job of cleaning our carpets.
Which? Trusted Traders Consumer
, work completed
Recommended
Excellent job and service
Customer Service
Quality
Value
From start to finish, New Look were efficient, knowledgeable, professional and friendly.
P J, Berkshire
, work completed
Recommended
My review
Customer Service
Quality
Value
Very professional, high quality work. Would recommend.
Keith, Surrey
, work completed
Recommended
Prompt & Professional
Customer Service
Quality
Value
Grand job - lots of advice and a 6 month guarantee perfect.
Chris, Surrey
, work completed
Recommended