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New Look Carpet Care Limited

4.8

644 Reviews

Opening Hours
Today -
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Established in 1989, New Look Carpet Care Ltd offers carpet, rug and upholstery cleaning services within a 25 mile radius of Camberley, Surrey, GU15.

We are a non franchised family run business which is Woolsafe approved and Master Rug Cleaner certified. All solutions used are detergent-free, environmentally friendly,wool safe and leave no dirt-attracting residue.

We always pre-spray and then agitate this spray into carpets to loosen any deep soil and prepare for cleaning; this is followed by a defoaming solution to neutralise any residues from previous cleaning. These two steps are vital to obtain a really good result. We then use our truck mounted hot water systems to clean as this enables us to use hotter water giving a much deeper clean and as the extraction is much stronger the carpets are left only slightly damp with a much quicker drying time.

We also operate a dedicated rug cleaning facility in Camberley for expert cleaning and treatment of rugs; which require specialist treatment.

What we do

  • Carpet and upholstery cleaners

    • Rug cleaning
    • Anti-stain treatment
    • Moth and dust mite treatment
    • Deodorising treatment
    • Carpet cleaning
  • Carpets and flooring

  • More Services

    • rug repairs
    • stain removal
    • pet stains and odour removal

Customer reviews

Why you can trust these reviews

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4.8
644 reviews
Customer Service
5.0
Quality
4.9
Value
4.6
Sort by
Professional, clean.
Customer Service
Quality
Value
Definitely the best carpet clean we have had, but it should be for the price. Worth the extra!
Anthony, Surrey Posted on 27/01/2017 , work completed 27/01/2017
Good job, well done
Customer Service
Quality
Value
Very polite, helpful and job well done.
Hilda, Berkshire Posted on 26/01/2017 , work completed 26/01/2017
Outstanding job
Customer Service
Quality
Value
Darren carried out an outstanding job on my carpets. Highly recommended.
Sheila, Surrey Posted on 25/01/2017 , work completed 25/01/2017
Prompt and professional
Customer Service
Quality
Value
Very thorough job on furniture and carpets, old stains removed well. Prompt arrival by operative who worked continuously until job completed: Pleasant man to have in the house.
Josephine, Surrey Posted on 20/01/2017 , work completed 20/01/2017
Brilliant job.
Customer Service
Quality
Value
All 3 employees of New Look Carpet Care Limited who dealt with us (phone, salesperson & cleaner) were friendly, competent and professional. Recommend the firm highly.
U, Surrey Posted on 20/01/2017 , work completed 20/01/2017
Carpet Cleaning
Customer Service
Quality
Value
Did a magnificent job. Really pleased. Would thoroughly recommend.
Brian, Surrey Posted on 19/01/2017 , work completed 19/01/2017
High standard of a job efficiently done
Customer Service
Quality
Value
Very pleasant young man. Arrived promptly and completed the two rooms in a competent and professional way. Great care was taken to ensure all his achievement was of the highest standard.
Mary, Surrey Posted on 19/01/2017 , work completed 19/01/2017
Outstanding job
Customer Service
Quality
Value
The technician arrived promptly and worked solidly for 7 hrs and delivered a superb professional result. I'm thrilled and well worth the cost.
Denise, Surrey Posted on 17/01/2017 , work completed 17/01/2017
Floor/carpet cleaning
Customer Service
Quality
Value
In short, this company exceeded every expectation I had. Such a relief. Would recommend their operation to anyone. PS - I am pedantic and fussy.
Clive, Surrey Posted on 16/01/2017 , work completed 16/01/2017
Good job
Customer Service
Quality
Value
This is the second time I have used this company and both times the staff were very professional, which is no more than I would expect.
Angela, Surrey Posted on 16/01/2017 , work completed 16/01/2017
Excellent job
Customer Service
Quality
Value
Came at the time agreed. Was very helpful and did an excellent job. Would recommend to anyone else with mobility difficulties.
Elizabeth, Surrey Posted on 12/01/2017 , work completed 12/01/2017
Like new
Customer Service
Quality
Value
With two dogs as well as humans the hall carpet was definitely in need of a clean. It came up like new! The cost was quite expensive but you get what you pay for.
Patricia, Surrey Posted on 10/01/2017 , work completed 10/01/2017
Excellent work
Customer Service
Quality
Value
We was very impressed with the efficiency and quality of the service.
Michael, Surrey Posted on 09/01/2017 , work completed 09/01/2017
Lovely service
Customer Service
Quality
Value
Arrived promptly and got started right away. Very cheery and pleasant chap, 'Darren', to have in the house. All done in time stated in quote. Came back for spot removal with no fuss.
Helen, Surrey Posted on 05/01/2017 , work completed 05/01/2017
First class job
Customer Service
Quality
Value
Operative first class & very professional. Took good care of property. Job has worked out as expected.
Douglas, Surrey Posted on 04/01/2017 , work completed 04/01/2017
Brilliant, professional job
Customer Service
Quality
Value
Your man arrived on time and worked thoroughly professionally. The whole time he was here. Our carpets now look like new and we will certainly recommend your firm to other people.
Avril, Surrey Posted on 03/01/2017 , work completed 03/01/2017
Excellent job done
Customer Service
Quality
Value
Darren phoned me about an hour before arrival and advised expected time of arrival. A parking place was reserved for his van. All equipment was brought up to our second floor flat & Darren proceeded to apply the cleaning process. He worked very neatly & tidily & moved furniture back into place when the process was complete.
Ian, Berkshire Posted on 03/01/2017 , work completed 03/01/2017
Excellent job
Customer Service
Quality
Value
Professional, efficient approach. Old carpets (35yrs+) look almost new and the down-trodden look has disappeared. Not cheap, but you certainly get good value for your money. Thoroughly recommend our operative Ashley and this company.
Elizabeth Posted on 21/12/2016 , work completed 21/12/2016
Hardworking.
Customer Service
Quality
Value
Couldn't have wished for a nicer young man than Ashley to do this job. He worked hard and steadily the whole time and was a delight to have around. Polite and interesting to talk to and the carpets look great.
Brenda, Surrey Posted on 21/12/2016 , work completed 21/12/2016
Great job
Customer Service
Quality
Value
Professional job well done in an engaging and respectful manner.
Paul, Surrey Posted on 21/12/2016 , work completed 21/12/2016
Excellent
Customer Service
Quality
Value
The service from New Look Carpet Care for cleaning our carpet was excellent, and it looked brand new afterwards. We will use them in the future.
Stella, Surrey Posted on 20/12/2016 , work completed 20/12/2016
Brilliant job
Customer Service
Quality
Value
The carpet cleaners provided an excellent job, my three piece suite and stair carpet 'came up' almost like new. I was most pleased with the work and the worker who did the work.
Maureen, Surrey Posted on 19/12/2016 , work completed 19/12/2016
Thorough job
Customer Service
Quality
Value
Considerate and tidy. Left advice about future spills.
Ruth, Surrey Posted on 16/12/2016 , work completed 16/12/2016
Brilliant job
Customer Service
Quality
Value
Prompt and professional, very well mannered young and clean and efficient. The carpets looked immaculate. Ashley is his name and he would be welcome back at anytime in the future. We highly recommend him and the company he works for.
Jill, Surrey Posted on 16/12/2016 , work completed 16/12/2016
Professional service.
Customer Service
Quality
Value
I can't find fault with the service from start to finish. A real pleasure to deal with and very happy with the finished job. "Would I recommend" without a doubt.
Fiona, Surrey Posted on 16/12/2016 , work completed 16/12/2016