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New Look Carpet Care Limited
Opening Hours
Today -
- Monday 09:00–17:00
- Tuesday 09:00–17:00
- Wednesday 09:00–17:00
- Thursday 09:00–17:00
- Friday 09:00–17:00
- Saturday - Closed
- Sunday - Closed
About
Established in 1989, New Look Carpet Care Ltd offers carpet, rug and upholstery cleaning services within a 25 mile radius of Camberley, Surrey, GU15.
We are a non franchised family run business which is Woolsafe approved and Master Rug Cleaner certified. All solutions used are detergent-free, environmentally friendly,wool safe and leave no dirt-attracting residue.
We always pre-spray and then agitate this spray into carpets to loosen any deep soil and prepare for cleaning; this is followed by a defoaming solution to neutralise any residues from previous cleaning. These two steps are vital to obtain a really good result. We then use our truck mounted hot water systems to clean as this enables us to use hotter water giving a much deeper clean and as the extraction is much stronger the carpets are left only slightly damp with a much quicker drying time.
We also operate a dedicated rug cleaning facility in Camberley for expert cleaning and treatment of rugs; which require specialist treatment.
What we do
Carpet and upholstery cleaners
- Rug cleaning
- Anti-stain treatment
- Moth and dust mite treatment
- Deodorising treatment
- Carpet cleaning
Carpets and flooring
More Services
- rug repairs
- stain removal
- pet stains and odour removal
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
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100% of the reviews we publish have been through our stringent moderation process.
4.8
645 reviews
Recommended
Recommended
by 100% of customers
Sort by
Brilliant job. Prompt & professional
Customer Service
Quality
Value
Steve did a great job, was punctual, polite and professional. I will use the company again. This is the second time I have used them.
Gillian, Surrey
, work completed
Recommended
Excellent job
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Value
Professional to the tenth degree! sparking carpets look like new.
Elizabeth, Surrey
, work completed
Recommended
Professional
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Value
On time and on budget. 1st class job. Tried a cheaper company and you get what you pay for. Such a good job that it will be age's before I need them again.
Peter, Surrey
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Recommended
Very happy with work done
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Value
Punctual, friendly and professional. Completely happy with the work carried out.
Ann, Surrey
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Recommended
My review
Customer Service
Quality
Value
Living room carpet cleaned. Trader very thorough. Explained everything. Very good natured and helpful.
Which? Trusted Traders Consumer
, work completed
Recommended
Prompt & professional
Customer Service
Quality
Value
We had a large run of upstairs carpet cleaned, some of which were heavily stained. Our operative was punctual, talked us through any unforeseen problems and was helpful and friendly throughout the 4 hour visit on a very warm day! It was a very positive experience.
Fiona, Berkshire
, work completed
Recommended
Great work
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Value
Darren and Neil were professional and cleaned my carpets very efficiently. They were also charming, which is a bonus when you are inviting strangers into your home.
Ennis
, work completed
Recommended
Very nice
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Value
Clean carpet on schedule and to budget. Very nice people and helpful. Carpet came up like new. Very helpful aftercare.
Anita, Surrey
, work completed
Recommended
Thorough and professional
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Quality
Value
I had some 10 year old carpets and dingy looking sofas and chairs cleaned and protected and the difference was really obvious, they looked so clean and fresh. The cleaners, Darren and Neil were really nice people and were very reliable, prompt, efficient and thorough. I have used carpet and upholstery cleaners in the past but New Look Carpet Care were by far the best and I would recommend them highly.
Jennifer, Surrey
, work completed
Recommended
Great Service
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Great service, knowledgeable to their trade. Great guys. Used them for years.
April, Surrey
, work completed
Recommended
Carpets cleaned with hard work and care
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Value
Neil worked hard and efficiently the entire day, cleaning my lounge, dining room, stair and bedroom carpets as well as a large rug. He moved furniture or raised it on blocks and foil protectors, and explained what he was doing and why. My carpets now look brighter and fresher and actually feel softer too.
Customer in Surrey
, work completed
Recommended
Great job!
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Quality
Value
Thanks very much to Darren at New Look Carpets - my carpets look great. Darren was very professional and courteous and did a very good job. Would thoroughly recommend this company - the owner and staff were excellent also.
Customer in Surrey
, work completed
Recommended
A great service
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Quality
Value
We are extremely pleased with the service from the team at New Look Carpet Care. The response to my original telephone call was very quick and helpful; Dan provided a very thorough and professional assessment; and then we could not fault Neil's hard work, on the hottest day in the year, to clean our carpets and sofas - he was brilliant. So congratulations to the whole team. We wont hesitate to recommend you to family and friends.
Jo, Surrey
, work completed
Recommended
Excellent
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Value
This is the third time I have used this company, and I would heartily recommend them. Anita in the office is exceedingly helpful, and Darren, who has done the work of cleaning the carpets, is polite, efficient, and very hard working. The first visit was a general clean of all my carpets 2-3 years ago, and subsequent visits have been to deal with various spills on the living room carpet (including red wine, and the consequences of a dog having a bad tummy!). The results have been amazing - there may still be a faint mark but hardly visible. I am delighted with this company and would have no hesitation using them again
Customer in Surrey
, work completed
Recommended
Efficient work and methodical.
Customer Service
Quality
Value
Very efficient service by the company from start to finish. Listening to their free recorded message before contacting them to make an appointment was very helpful. Pleasant manner by company during my initial telephone call. The estimator was pleasant and very helpful in explaining the procedure. The cleaner was also friendly, polite and efficient and carried out his work methodically. I am very pleased with the final result and will certainly recommend the company.
Customer in Surrey
, work completed
Recommended
Thorough efficient service
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Quality
Value
I have used this company several times and they always do an excellent job. I would have no hesitation in recommending New Look Carpet Care to anyone.
Customer in Surrey
, work completed
Recommended
Excellent Service and Workmanship
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Value
New Look Carpet Care are my go-to carpet cleaners. Their professionalism is beyond reproach - from the quote through to completion. Darren worked enthusiastically and cleanly - leaving my carpet virtually like new. His challenge had been to remove some unsightly remnants of bloodstains......not a pretty sight! When he left there were no stains - just a beautifully restored beige carpet! Will definitely get them back to refresh the rest of the carpets in the flat. Can thoroughly recommend with confidence.
Customer in Windsor and Maidenhead
, work completed
Recommended
Excellent work once again
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Quality
Value
I have used this company before and have always found their work to be very thorough with excellent results. Time and care was taken to make the hall, stairs, landing and lounge carpets look like new again. I would highly recommend them.
Customer in Surrey
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Recommended
Very happy
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Quality
Value
So brilliant in the cleaning, the service was excellent.. Brought the carpet back to life
Norman, Windsor
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Recommended
Very thorough job
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Value
This company has a passion for what it does and achieves great results. I can recommend thoroughly. They are dedicated, diligent and professional.
Customer in Windlesham
, work completed
Recommended
Recommend
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Value
On time, to budget, and the result was terrific. The team were hard working and socially great. Our 22 year old carpets look nearly new! would recommend.
Alan, Surrey
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Recommended
Care and efficiency
Customer Service
Quality
Value
The cleaners arrived very promptly and were so polite and considerate. They worked very carefully and did a really excellent job. We were delighted with the results and it was a pleasure to have them there. They kept us informed of their progress at every step. I would recommend them both without any reservation.
Irene, Surrey
, work completed
Recommended
Outstanding work
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Reliable, professional and friendly. Kept informed of appointment and arrival times. Fantastic carpet cleaners, removed a pet stain on a brand new carpet. Used this company before, will not use anyone else.
Hazel, Hampshire
, work completed
Recommended
My review
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Quality
Value
Prompt, professional and very good.
Dennis, Surrey
, work completed
Recommended
Punctual and efficient.
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We had two flights of stairs, landing, and an attic room cleaned. Darren was early but phoned ahead. He worked really hard and did a great job surpassing my expectations for the white stair carpet. The other carpet no longer needs replacing and has a new lease of life, and saved us a lot of money! The communication was excellent throughout. I will use them again and thoroughly recommend this company.
Heather, Surrey
, work completed
Recommended