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New Look Carpet Care Limited
Opening Hours
Today -
- Monday 09:00–17:00
- Tuesday 09:00–17:00
- Wednesday 09:00–17:00
- Thursday 09:00–17:00
- Friday 09:00–17:00
- Saturday - Closed
- Sunday - Closed
About
Established in 1989, New Look Carpet Care Ltd offers carpet, rug and upholstery cleaning services within a 25 mile radius of Camberley, Surrey, GU15.
We are a non franchised family run business which is Woolsafe approved and Master Rug Cleaner certified. All solutions used are detergent-free, environmentally friendly,wool safe and leave no dirt-attracting residue.
We always pre-spray and then agitate this spray into carpets to loosen any deep soil and prepare for cleaning; this is followed by a defoaming solution to neutralise any residues from previous cleaning. These two steps are vital to obtain a really good result. We then use our truck mounted hot water systems to clean as this enables us to use hotter water giving a much deeper clean and as the extraction is much stronger the carpets are left only slightly damp with a much quicker drying time.
We also operate a dedicated rug cleaning facility in Camberley for expert cleaning and treatment of rugs; which require specialist treatment.
What we do
Carpet and upholstery cleaners
- Rug cleaning
- Anti-stain treatment
- Moth and dust mite treatment
- Deodorising treatment
- Carpet cleaning
Carpets and flooring
More Services
- rug repairs
- stain removal
- pet stains and odour removal
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
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4.8
645 reviews
Recommended
Recommended
by 100% of customers
Sort by
Superb service
Customer Service
Quality
Value
2 x bedrooms & stairs & landing. Some significant staining removed. Professional, great results as carpets look new. On time etc.
F, Surrey
, work completed
Recommended
Great job!
Customer Service
Quality
Value
Thanks very much to Darren at New Look Carpets - my carpets look great. Darren was very professional and courteous and did a very good job. Would thoroughly recommend this company - the owner and staff were excellent also.
Customer in Surrey
, work completed
Recommended
A great service
Customer Service
Quality
Value
We are extremely pleased with the service from the team at New Look Carpet Care. The response to my original telephone call was very quick and helpful; Dan provided a very thorough and professional assessment; and then we could not fault Neil's hard work, on the hottest day in the year, to clean our carpets and sofas - he was brilliant. So congratulations to the whole team. We wont hesitate to recommend you to family and friends.
Jo, Surrey
, work completed
Recommended
Came to clean the stair carepts
Customer Service
Quality
Value
He did exactly what I wanted, left me with a very nice clean staircase. Very polite and understand and efficient. Explained fully what he was doing and why he was doing it.
Customer, Windsor
, work completed
Recommended
Carpet cleaning
Customer Service
Quality
Value
Very proffesional. Darren, the operative did everything asked of him and left the premises clean and tidy. very happy with the overall result. Would reccomend.
Shaun, Hampshire
, work completed
Recommended
Efficient work and methodical.
Customer Service
Quality
Value
Very efficient service by the company from start to finish. Listening to their free recorded message before contacting them to make an appointment was very helpful. Pleasant manner by company during my initial telephone call. The estimator was pleasant and very helpful in explaining the procedure. The cleaner was also friendly, polite and efficient and carried out his work methodically. I am very pleased with the final result and will certainly recommend the company.
Customer in Surrey
, work completed
Recommended
Excellent
Customer Service
Quality
Value
This is the third time I have used this company, and I would heartily recommend them. Anita in the office is exceedingly helpful, and Darren, who has done the work of cleaning the carpets, is polite, efficient, and very hard working. The first visit was a general clean of all my carpets 2-3 years ago, and subsequent visits have been to deal with various spills on the living room carpet (including red wine, and the consequences of a dog having a bad tummy!). The results have been amazing - there may still be a faint mark but hardly visible. I am delighted with this company and would have no hesitation using them again
Customer in Surrey
, work completed
Recommended
Very Professional & a job well done
Customer Service
Quality
Value
It was easy to book an appointment. Everyone from the receptionist, to Nigel the estimator, to Darren the guy who did the cleaning, was respectful, pleasant & professional. They don't try to oversell. They genuinely recommend to what extent various rooms need cleaning. I ended up having some rooms cleaned & in others, just spot cleaning, doorways & draught marks. The price was very reasonable. However foremost, I felt confident with their approach, & I trusted them. Without a doubt I would recommend them & I would use them again.
Customer in Surrey
, work completed
Recommended
Excellent Service and Workmanship
Customer Service
Quality
Value
New Look Carpet Care are my go-to carpet cleaners. Their professionalism is beyond reproach - from the quote through to completion. Darren worked enthusiastically and cleanly - leaving my carpet virtually like new. His challenge had been to remove some unsightly remnants of bloodstains......not a pretty sight! When he left there were no stains - just a beautifully restored beige carpet! Will definitely get them back to refresh the rest of the carpets in the flat. Can thoroughly recommend with confidence.
Customer in Windsor and Maidenhead
, work completed
Recommended
Excellent work once again
Customer Service
Quality
Value
I have used this company before and have always found their work to be very thorough with excellent results. Time and care was taken to make the hall, stairs, landing and lounge carpets look like new again. I would highly recommend them.
Customer in Surrey
, work completed
Recommended
Thorough efficient service
Customer Service
Quality
Value
I have used this company several times and they always do an excellent job. I would have no hesitation in recommending New Look Carpet Care to anyone.
Customer in Surrey
, work completed
Recommended
Very happy
Customer Service
Quality
Value
So brilliant in the cleaning, the service was excellent.. Brought the carpet back to life
Norman, Windsor
, work completed
Recommended
THE BEST CARPET CLEANER IN SURREY
Customer Service
Quality
Value
We have been using New Look Carpet care for years. Not only do they do a professional job at good prices but the guys that carry out the work are amazing. You know exactly what they are doing and they consult you should they detect even minor issues on you carpet. Use them for cleaning carpets and armchairs
Customer in Surrey
, work completed
Recommended
Very thorough job
Customer Service
Quality
Value
This company has a passion for what it does and achieves great results. I can recommend thoroughly. They are dedicated, diligent and professional.
Customer in Windlesham
, work completed
Recommended
Excellent service and quality
Customer Service
Quality
Value
Our lounge carpet desperately needed a clean as we have had a dog for the last year and the carpet has become filthy with dirt and hair, despite regular cleaning and vacuuming. Darren from New Look Carpet Care arrived on time. He was very friendly and helpful, completing the work done within a couple of hours and to the price quoted. We were amazed how well the carpet has come up following the clean and would have no hesitation in using them again. Highly recommended.
Customer in Hampshire
, work completed
Recommended
Excellent Service
Customer Service
Quality
Value
Arrived on time and took care to protect floor coverings not being cleaned. Helpful with furniture moving and protection. Excellent job on cleaning a Persian rug and fitted carpet. When cleaning completed advice re drying time and keeping protection in place very clear. I found the service pleasant, efficient, thorough and good value. I would certainly use the company again.
Customer in Hampshire
, work completed
Recommended
Clean and Protect
Customer Service
Quality
Value
Just had Lounge, Hall, Stairs, Landing and Master Bedroom cleaned and protected. Work carried out very professionally and sympathetically and the end results are amazing. The whole process from booking to completion was so easy. Top marks from me.
Customer in Surrey
, work completed
Recommended
Excellent Work.
Customer Service
Quality
Value
The company did an excellent job cleaning all the carpets in our home. Darren arrived punctually. He was friendly and helpful even moving a piece of furniture that I was unable to move because of the weight. He worked through the house quickly and efficiently and everything was complete in the timescales that had been stated when Dan had given me the quotation the previous week. The whole process was very professional and the carpets now look as they did when they were brand new. I would definitely use this company again and would have no hesitation in recommending them to anyone who wants a really professional job done. Maybe not the cheapest company around but definitely worth every penny. Well done and thank you.
Customer in Surrey
, work completed
Recommended
Super service
Customer Service
Quality
Value
Darren arrived exactly as promised and completed the cleaning in the time that was expected. He worked methodically through the three rooms and made an excellent job of eradicating the stains where coffee and red wine had been spilled. He is a very pleasant and conscientious worker who undertakes his job with a calm and courteous manner. We have used the company before and would have no hesitation in employing them again. A job well done.
Andrew in Hampshire
, work completed
Recommended
excellent work
Customer Service
Quality
Value
Darren arrived punctually, the carpets were cleaned very efficiently and we are very pleased with the result. We have used New Look Carpet Care for many years and find them friendly, efficient and up to date with all the latest methods of cleaning.
Customer in Surrey
, work completed
Recommended
Carpets
Customer Service
Quality
Value
The work was carried out by Darren, very nice guy explained all to me how he was going to approach the cleaning. I had carpet and two sofas cleaned, I must say the carpet and sofas looked like new again so very pleased with the work. I would certainly recommend New Look Carpet Care to all who is looking for this type of service.
Rosemary in Hampshire
, work completed
Recommended
Super Clean carpet
Customer Service
Quality
Value
My lounge carpet was cleaned earlier today and it looks super clean now. The man was very friendly and was very knowledgeable about his job. I had the quote for the work a couple of days ago and that’s the same price that I paid. Brilliant job!
Customer in Surrey
, work completed
Recommended
Great Job.
Customer Service
Quality
Value
Daniel arrived prior to giving me a call to give me a quote instantly. He arranged the date and his co worker Darren came on time and set about his work taking note of the areas I pointed out. A very thorough cleaning ensued with advice on how to facilitate the drying. I am delighted with the result. There were many spots and traffic areas which I didn't think could be improved on, which were completely either removed or cleaned. A fantastic job. Thanks so much.
Customer in Berkshire
, work completed
Recommended
Friendly service
Customer Service
Quality
Value
Very impressed by the efficient and friendly service, Darren does an excellent job
Which? Trusted Traders Consumer
, work completed
Recommended
Super Service
Customer Service
Quality
Value
Good communication prior to our bedroom, stairs and landing carpets being cleaned. Darren was very professional, curteous and careful. He succeeded in getting stains out of the carpet, which previous cleaners had not. He explained exactly where there may be a few problems getting one carpet completely clean, but managed to do it.
Customer in Surrey
, work completed
Recommended