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New Look Carpet Care Limited

4.8

645 Reviews

Opening Hours
Today -
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Established in 1989, New Look Carpet Care Ltd offers carpet, rug and upholstery cleaning services within a 25 mile radius of Camberley, Surrey, GU15.

We are a non franchised family run business which is Woolsafe approved and Master Rug Cleaner certified. All solutions used are detergent-free, environmentally friendly,wool safe and leave no dirt-attracting residue.

We always pre-spray and then agitate this spray into carpets to loosen any deep soil and prepare for cleaning; this is followed by a defoaming solution to neutralise any residues from previous cleaning. These two steps are vital to obtain a really good result. We then use our truck mounted hot water systems to clean as this enables us to use hotter water giving a much deeper clean and as the extraction is much stronger the carpets are left only slightly damp with a much quicker drying time.

We also operate a dedicated rug cleaning facility in Camberley for expert cleaning and treatment of rugs; which require specialist treatment.

What we do

  • Carpet and upholstery cleaners

    • Rug cleaning
    • Anti-stain treatment
    • Moth and dust mite treatment
    • Deodorising treatment
    • Carpet cleaning
  • Carpets and flooring

  • More Services

    • rug repairs
    • stain removal
    • pet stains and odour removal

Customer reviews

Why you can trust these reviews

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4.8
645 reviews
Customer Service
5.0
Quality
4.9
Value
4.6
Sort by
Carpet Cleaning
Customer Service
Quality
Value
Work carries out on 3 July. Work done very well, on time ad to budget Pleasant people and will use them again when I need them
Customer in Surrey Posted on 05/07/2024 , work completed 01/06/2024
On time, respectful and tidy.
Customer Service
Quality
Value
Have used this company previously and had no hesitation in using them again. Darren arrived on time and cleaned four room carpets to a professional standard. He was respectful to me and my property and is an asset to the company.
Customer in Berkshire Posted on 30/03/2024 , work completed 28/03/2024
Great service + great results!
Customer Service
Quality
Value
Everything from the quotation visit, booking reminders and cleaning day was handled efficiently by the friendly team. Great care was taken to protect floors + other furniture during the upholstery cleaning and I was very happy with the result for the sofa and carpets. A totally reliable company and I would use them again, and recommend to others.
Customer in Surrey Posted on 25/09/2024 , work completed 23/09/2024
Excellent job done!
Customer Service
Quality
Value
Excellent job done! Very much on time and super worker. Very pleased with work done all round. Would recommend to anyone.
Carl, Hampshire Posted on 12/10/2016 , work completed 12/10/2016
Excellent job
Customer Service
Quality
Value
It was an excellent professional job. The service was prompt, polite and undertook some additional tasks willingly.
John, Surrey Posted on 13/03/2017 , work completed 13/03/2017
Very satisfied.
Customer Service
Quality
Value
I've used this company a number of times and they've always done a good job. In addition, the personnel are very pleasant.
Rosemary, Surrey Posted on 08/03/2017 , work completed 08/03/2017
Most impressed
Customer Service
Quality
Value
I am most impressed. Good, efficient workers. Have used before. Carpets look like new.
Jean, Berkshire Posted on 13/03/2017 , work completed 13/03/2017
Excellent job done
Customer Service
Quality
Value
I shall certainly continue to use this firm again.
Beryl, Surrey Posted on 07/02/2017 , work completed 07/02/2017
Prompt and professional.
Customer Service
Quality
Value
On time, Darren was professional and friendly. Work efficiently throughout the four hours. Great customer aftercare service. Worth every penny, will use again!
Natalie, Surrey Posted on 21/06/2017 , work completed 21/06/2017
Excellent job
Customer Service
Quality
Value
No sails "push". A technician measured up an explained in different grades of service. The quote was left with us. The operator turned up early after ringing to check this was ok. He performed extremely well with great diligence and an excellent job resulted. He was polite and helpful with explanations etc. Well done.
Don, Surrey Posted on 01/11/2017 , work completed 01/11/2017
Excellent job
Customer Service
Quality
Value
The man who cleaned the carpet did a wonderful job, making it look like new. He was very pleasant and helpful as well. I would recommend him to anybody.
Meggi, Surrey Posted on 19/10/2017 , work completed 19/10/2017
Very Pleased
Customer Service
Quality
Value
I am very pleased with the job. The carpet is now spotless.
Therezinha, Surrey Posted on 22/11/2017 , work completed 22/11/2017
Great Job
Customer Service
Quality
Value
Brilliant job on the carpets again. Been using this company for many years, always consistently good service, value & results.
Sarah, Surrey Posted on 29/06/2016 , work completed 29/06/2016
My Review
Customer Service
Quality
Value
They did a very good job - Will be using these again.
Giovanna, Surrey Posted on 01/09/2016 , work completed 01/09/2016
Totally satisfied
Customer Service
Quality
Value
New look Carpet Care Ltd did an excellent job in cleaning a Chinese carpet and a four piece upholstered suite. The work was done with extreme care and professionalism. I'm very satisfied with the entire process.
Gerald, Berkshire Posted on 04/08/2016 , work completed 04/08/2016
Brilliant job
Customer Service
Quality
Value
Workmen were very polite and friendly and I will certainly use them again and recommend them to friends.
Mariegold, Berkshire Posted on 16/09/2016 , work completed 16/09/2016
Prompt and professional
Customer Service
Quality
Value
Prompt and professional service. Very pleased with results. No hesitation in recommending to friends.
Annette, Surrey Posted on 04/08/2016 , work completed 04/08/2016
Outstanding job
Customer Service
Quality
Value
The technician arrived promptly and worked solidly for 7 hrs and delivered a superb professional result. I'm thrilled and well worth the cost.
Denise, Surrey Posted on 17/01/2017 , work completed 17/01/2017
Lovely service
Customer Service
Quality
Value
Arrived promptly and got started right away. Very cheery and pleasant chap, 'Darren', to have in the house. All done in time stated in quote. Came back for spot removal with no fuss.
Helen, Surrey Posted on 05/01/2017 , work completed 05/01/2017
Excellent satisfactory clean
Customer Service
Quality
Value
Very satisfied with the result. Courteous and polite operatives.
Hugh, Berkshire Posted on 30/03/2017 , work completed 30/03/2017
Efficient & Reliable
Customer Service
Quality
Value
From the first quotation to the completion of the work. This company were very organised, friendly and efficient.
Audrey, Surrey Posted on 21/09/2017 , work completed 21/09/2017
Excellent Job
Customer Service
Quality
Value
New Look Carpet Care gave an excellent, professional service in every aspect. On time, very caring of my furniture and left my carpets with the "New Look" they promised.
Lilian, Hampshire Posted on 04/09/2017 , work completed 04/09/2017
Fantastic as Always
Customer Service
Quality
Value
We have used New Look Carpets for several years now and have recommended them to friends. They are always polite and professional and very helpful.
Which? Trusted Traders Consumer Posted on 02/01/2018 , work completed 02/01/2018
Excellent job
Customer Service
Quality
Value
Punctual, polite & efficient.
Jon, Berkshire Posted on 08/03/2018 , work completed 08/03/2018
Brilliant job
Customer Service
Quality
Value
Pleased in every way. Prompt, efficient and carpet came up like new.
Pauline, Surrey Posted on 07/03/2018 , work completed 07/03/2018