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New Look Carpet Care Limited

4.8

644 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Established in 1989, New Look Carpet Care Ltd offers carpet, rug and upholstery cleaning services within a 25 mile radius of Camberley, Surrey, GU15.

We are a non franchised family run business which is Woolsafe approved and Master Rug Cleaner certified. All solutions used are detergent-free, environmentally friendly,wool safe and leave no dirt-attracting residue.

We always pre-spray and then agitate this spray into carpets to loosen any deep soil and prepare for cleaning; this is followed by a defoaming solution to neutralise any residues from previous cleaning. These two steps are vital to obtain a really good result. We then use our truck mounted hot water systems to clean as this enables us to use hotter water giving a much deeper clean and as the extraction is much stronger the carpets are left only slightly damp with a much quicker drying time.

We also operate a dedicated rug cleaning facility in Camberley for expert cleaning and treatment of rugs; which require specialist treatment.

What we do

  • Carpet and upholstery cleaners

    • Rug cleaning
    • Anti-stain treatment
    • Moth and dust mite treatment
    • Deodorising treatment
    • Carpet cleaning
  • Carpets and flooring

  • More Services

    • rug repairs
    • stain removal
    • pet stains and odour removal

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.8
644 reviews
Customer Service
5.0
Quality
4.9
Value
4.6
Sort by
My Review
Customer Service
Quality
Value
2 pleasant, hard-working men who completed the work in the time they said.
Sandra, Berkshire Posted on 06/09/2016 , work completed 06/09/2016
Fabulous job
Customer Service
Quality
Value
Prompt, polite, efficient and a very good job.
Rita, Surrey Posted on 02/09/2016 , work completed 02/09/2016
My Review
Customer Service
Quality
Value
They did a very good job - Will be using these again.
Giovanna, Surrey Posted on 01/09/2016 , work completed 01/09/2016
Excellent plus
Customer Service
Quality
Value
From start to finish the service has been excellent. We are thrilled with the final result. Thank you NLCC.
Kathy, Surrey Posted on 13/08/2016 , work completed 13/08/2016
Good job
Customer Service
Quality
Value
We moved in 18 months ago and since then have had the whole house repainted. The only carpets are on the stairs and landing and loft bedroom and we wanted them cleaned. The job was assessed on a first visit the process explained and it was carried out professionally with good results.
Jaynn, Surrey Posted on 10/08/2016 , work completed 10/08/2016
Fantastic
Customer Service
Quality
Value
Prompt, courteous, very good job. Cannot fault anything gave and carpet to be done as, so pleased with outcome.
Frances, Surrey Posted on 09/08/2016 , work completed 09/08/2016
My Review
Customer Service
Quality
Value
Certainly meets my expectations. Very efficient, helpful and quick. Very impressed with my carpet, it looks almost new. Thank you New look carpet care.
Thelma, Hampshire Posted on 09/08/2016 , work completed 09/08/2016
Good professional job
Customer Service
Quality
Value
A good job - my carpets look like 'new' - friendly helpful service - they did change some appointments - but kept me informed at all times.
Sally, Surrey Posted on 09/08/2016 , work completed 09/08/2016
Returning Customer
Customer Service
Quality
Value
This is the third time of using this company & each time they have done an excellent job. They turn up on time, very tidy & professional.
Julie, Berkshire Posted on 05/08/2016 , work completed 05/08/2016
Totally satisfied
Customer Service
Quality
Value
New look Carpet Care Ltd did an excellent job in cleaning a Chinese carpet and a four piece upholstered suite. The work was done with extreme care and professionalism. I'm very satisfied with the entire process.
Gerald, Berkshire Posted on 04/08/2016 , work completed 04/08/2016
Prompt and professional
Customer Service
Quality
Value
Prompt and professional service. Very pleased with results. No hesitation in recommending to friends.
Annette, Surrey Posted on 04/08/2016 , work completed 04/08/2016
Prompt & professional
Customer Service
Quality
Value
Very impressed and will certainly recommend the company to others.
Julia, Berkshire Posted on 01/08/2016 , work completed 01/08/2016
Brilliant job
Customer Service
Quality
Value
I am severely disabled, in a wheelchair permanently. Dan & Darren did 2 carpets on different days to accommodate my needs. On time, pleasant, moved furniture. Fast & efficient. Would definitely use the company again.
Sheila, Berkshire Posted on 28/07/2016 , work completed 28/07/2016
Prompt, courteous, hard working
Customer Service
Quality
Value
Arrived promptly, were courteous, friendly, worked hard & achieved an excellent result. Would use them again.
Phil, Surrey Posted on 26/07/2016 , work completed 26/07/2016
My Review
Customer Service
Quality
Value
Excellent job
John, Surrey Posted on 25/07/2016 , work completed 25/07/2016
very good job
Customer Service
Quality
Value
Prompt and efficient, job carried out with care. Dan and Ashley extremely courteous and helpful.
V, Surrey Posted on 25/07/2016 , work completed 25/07/2016
Prompt and professional
Customer Service
Quality
Value
Good service helpful. Thank you for good job.
Which? Trusted Traders Consumer Posted on 18/07/2016 , work completed 18/07/2016
My Review
Customer Service
Quality
Value
Super service. Came on time. Come back to do 'Marks', which had repeated. Super job. So pleased. Darren & Adrian superb
Cynthia, Surrey Posted on 18/07/2016 , work completed 18/07/2016
New clean look
Customer Service
Quality
Value
A job well done. Prompt & professional. Care given to all existing furnishings with plenty of protection. Finished on time.
Sue, Surrey Posted on 15/07/2016 , work completed 15/07/2016
Excellent result
Customer Service
Quality
Value
New Look Carpet Care provided a professional and prompt cleaning service. A large light - coloured woollen carpet was restored to as - new condition. I have no hesitation in recommending them.
Jack, Surrey Posted on 13/07/2016 , work completed 13/07/2016
My Review
Customer Service
Quality
Value
Very good
Eva, Berkshire Posted on 10/07/2016 , work completed 10/07/2016
Highly professional service
Customer Service
Quality
Value
Prompt response for quote, home visit arranged at convenient time. Services clearly explained. Technician arrived on time and completed job in estimated time. Explained what He would do before he started and what needed to be done after he left to ensure furniture dried properly. Aftercare also explained well.
Susan, Surrey Posted on 08/07/2016 , work completed 08/07/2016
Totally satisfactory
Customer Service
Quality
Value
Having used this company previously, the operative who conducted the carpet cleaning was polite, extremely helpful, very professional and experienced whilst using the equipment supplied by the company. The carpet cleaning was conducted to a very high standard and I am totally satisfied with the finished product.
Douglas John, Surrey Posted on 06/07/2016 , work completed 06/07/2016
Prompt service, thorough job.
Customer Service
Quality
Value
Every visit was on time with telephone calls confirming approx. time. service was professionally carried out, very polite and considerate with furniture etc. Concern with one area, which resulted in a further visit, no payment required until this was sorted, which was due to carpet and not cleaning.
Wendy, Surrey Posted on 06/07/2016 , work completed 06/07/2016
Excellent job
Customer Service
Quality
Value
Prompt, thoroughly professional. Helpful advice given on aftercare. Operative friendly & considerate.
Which? Trusted Traders Consumer Posted on 05/07/2016 , work completed 05/07/2016