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New Look Carpet Care Limited
Opening Hours
Today - 09:00–17:00
- Monday 09:00–17:00
- Tuesday 09:00–17:00
- Wednesday 09:00–17:00
- Thursday 09:00–17:00
- Friday 09:00–17:00
- Saturday - Closed
- Sunday - Closed
About
Established in 1989, New Look Carpet Care Ltd offers carpet, rug and upholstery cleaning services within a 25 mile radius of Camberley, Surrey, GU15.
We are a non franchised family run business which is Woolsafe approved and Master Rug Cleaner certified. All solutions used are detergent-free, environmentally friendly,wool safe and leave no dirt-attracting residue.
We always pre-spray and then agitate this spray into carpets to loosen any deep soil and prepare for cleaning; this is followed by a defoaming solution to neutralise any residues from previous cleaning. These two steps are vital to obtain a really good result. We then use our truck mounted hot water systems to clean as this enables us to use hotter water giving a much deeper clean and as the extraction is much stronger the carpets are left only slightly damp with a much quicker drying time.
We also operate a dedicated rug cleaning facility in Camberley for expert cleaning and treatment of rugs; which require specialist treatment.
What we do
Carpet and upholstery cleaners
- Rug cleaning
- Anti-stain treatment
- Moth and dust mite treatment
- Deodorising treatment
- Carpet cleaning
Carpets and flooring
More Services
- rug repairs
- stain removal
- pet stains and odour removal
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.8
644 reviews
Recommended
Recommended
by 100% of customers
Sort by
My Review
Customer Service
Quality
Value
2 pleasant, hard-working men who completed the work in the time they said.
Sandra, Berkshire
, work completed
Recommended
Fabulous job
Customer Service
Quality
Value
Prompt, polite, efficient and a very good job.
Rita, Surrey
, work completed
Recommended
My Review
Customer Service
Quality
Value
They did a very good job - Will be using these again.
Giovanna, Surrey
, work completed
Recommended
Excellent plus
Customer Service
Quality
Value
From start to finish the service has been excellent. We are thrilled with the final result. Thank you NLCC.
Kathy, Surrey
, work completed
Recommended
Good job
Customer Service
Quality
Value
We moved in 18 months ago and since then have had the whole house repainted. The only carpets are on the stairs and landing and loft bedroom and we wanted them cleaned. The job was assessed on a first visit the process explained and it was carried out professionally with good results.
Jaynn, Surrey
, work completed
Recommended
Fantastic
Customer Service
Quality
Value
Prompt, courteous, very good job. Cannot fault anything gave and carpet to be done as, so pleased with outcome.
Frances, Surrey
, work completed
Recommended
My Review
Customer Service
Quality
Value
Certainly meets my expectations. Very efficient, helpful and quick. Very impressed with my carpet, it looks almost new. Thank you New look carpet care.
Thelma, Hampshire
, work completed
Recommended
Good professional job
Customer Service
Quality
Value
A good job - my carpets look like 'new' - friendly helpful service - they did change some appointments - but kept me informed at all times.
Sally, Surrey
, work completed
Recommended
Returning Customer
Customer Service
Quality
Value
This is the third time of using this company & each time they have done an excellent job. They turn up on time, very tidy & professional.
Julie, Berkshire
, work completed
Recommended
Totally satisfied
Customer Service
Quality
Value
New look Carpet Care Ltd did an excellent job in cleaning a Chinese carpet and a four piece upholstered suite. The work was done with extreme care and professionalism. I'm very satisfied with the entire process.
Gerald, Berkshire
, work completed
Recommended
Prompt and professional
Customer Service
Quality
Value
Prompt and professional service. Very pleased with results. No hesitation in recommending to friends.
Annette, Surrey
, work completed
Recommended
Prompt & professional
Customer Service
Quality
Value
Very impressed and will certainly recommend the company to others.
Julia, Berkshire
, work completed
Recommended
Brilliant job
Customer Service
Quality
Value
I am severely disabled, in a wheelchair permanently. Dan & Darren did 2 carpets on different days to accommodate my needs. On time, pleasant, moved furniture. Fast & efficient. Would definitely use the company again.
Sheila, Berkshire
, work completed
Recommended
Prompt, courteous, hard working
Customer Service
Quality
Value
Arrived promptly, were courteous, friendly, worked hard & achieved an excellent result. Would use them again.
Phil, Surrey
, work completed
Recommended
My Review
Customer Service
Quality
Value
Excellent job
John, Surrey
, work completed
Recommended
very good job
Customer Service
Quality
Value
Prompt and efficient, job carried out with care. Dan and Ashley extremely courteous and helpful.
V, Surrey
, work completed
Recommended
Prompt and professional
Customer Service
Quality
Value
Good service helpful. Thank you for good job.
Which? Trusted Traders Consumer
, work completed
Recommended
My Review
Customer Service
Quality
Value
Super service. Came on time. Come back to do 'Marks', which had repeated. Super job. So pleased. Darren & Adrian superb
Cynthia, Surrey
, work completed
Recommended
New clean look
Customer Service
Quality
Value
A job well done. Prompt & professional. Care given to all existing furnishings with plenty of protection. Finished on time.
Sue, Surrey
, work completed
Recommended
Excellent result
Customer Service
Quality
Value
New Look Carpet Care provided a professional and prompt cleaning service. A large light - coloured woollen carpet was restored to as - new condition. I have no hesitation in recommending them.
Jack, Surrey
, work completed
Recommended
My Review
Customer Service
Quality
Value
Very good
Eva, Berkshire
, work completed
Recommended
Highly professional service
Customer Service
Quality
Value
Prompt response for quote, home visit arranged at convenient time. Services clearly explained. Technician arrived on time and completed job in estimated time. Explained what He would do before he started and what needed to be done after he left to ensure furniture dried properly. Aftercare also explained well.
Susan, Surrey
, work completed
Recommended
Totally satisfactory
Customer Service
Quality
Value
Having used this company previously, the operative who conducted the carpet cleaning was polite, extremely helpful, very professional and experienced whilst using the equipment supplied by the company. The carpet cleaning was conducted to a very high standard and I am totally satisfied with the finished product.
Douglas John, Surrey
, work completed
Recommended
Prompt service, thorough job.
Customer Service
Quality
Value
Every visit was on time with telephone calls confirming approx. time. service was professionally carried out, very polite and considerate with furniture etc. Concern with one area, which resulted in a further visit, no payment required until this was sorted, which was due to carpet and not cleaning.
Wendy, Surrey
, work completed
Recommended
Excellent job
Customer Service
Quality
Value
Prompt, thoroughly professional. Helpful advice given on aftercare. Operative friendly & considerate.
Which? Trusted Traders Consumer
, work completed
Recommended