/
Endorsed by Which?
New Look Carpet Care Limited
Opening Hours
Today -
- Monday 09:00–17:00
- Tuesday 09:00–17:00
- Wednesday 09:00–17:00
- Thursday 09:00–17:00
- Friday 09:00–17:00
- Saturday - Closed
- Sunday - Closed
About
Established in 1989, New Look Carpet Care Ltd offers carpet, rug and upholstery cleaning services within a 25 mile radius of Camberley, Surrey, GU15.
We are a non franchised family run business which is Woolsafe approved and Master Rug Cleaner certified. All solutions used are detergent-free, environmentally friendly,wool safe and leave no dirt-attracting residue.
We always pre-spray and then agitate this spray into carpets to loosen any deep soil and prepare for cleaning; this is followed by a defoaming solution to neutralise any residues from previous cleaning. These two steps are vital to obtain a really good result. We then use our truck mounted hot water systems to clean as this enables us to use hotter water giving a much deeper clean and as the extraction is much stronger the carpets are left only slightly damp with a much quicker drying time.
We also operate a dedicated rug cleaning facility in Camberley for expert cleaning and treatment of rugs; which require specialist treatment.
What we do
Carpet and upholstery cleaners
- Rug cleaning
- Anti-stain treatment
- Moth and dust mite treatment
- Deodorising treatment
- Carpet cleaning
Carpets and flooring
More Services
- rug repairs
- stain removal
- pet stains and odour removal
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.8
645 reviews
Recommended
Recommended
by 100% of customers
Sort by
Prompt, professional, excellent overall service
Customer Service
Quality
Value
Not expected to pay until completely satisfied. Kept in touch by letter all through the transaction from initial interest and phone call. Then letters on how this service would operate. Very impressed.
Wendy, Surrey
, work completed
Recommended
My review
Customer Service
Quality
Value
Steve, the operator arrived exactly at the time given. Carried out the work promptly and efficiently, helpful with his explanation of what the work involved - good customer service and polite with it.
Ian, Surrey
, work completed
Recommended
Amazing brilliant job
Customer Service
Quality
Value
The workman as usual, he's been before GREAT carpet look new the colour perfect. So pleased.
Ann, Surrey
, work completed
Recommended
Excellent
Customer Service
Quality
Value
This company have completed two jobs for me and both times the results have been excellent.
Patricia, Surrey
, work completed
Recommended
My review
Customer Service
Quality
Value
Very pleased with the whole operation.
John, Surrey
, work completed
Recommended
Prompt, professional, recommended.
Customer Service
Quality
Value
Darren arrived very promptly and commenced work cleaning 2 bedrooms, large lounge and dining room. Work was carried out very professionally and we are delighted with result. Highly recommend the worker and the company.
Ken, Surrey
, work completed
Recommended
My review
Customer Service
Quality
Value
Prompt and professional.
M, Hampshire
, work completed
Recommended
High quality, professional, minimum hassle.
Customer Service
Quality
Value
A thoroughly professional job from estimate to completion. Quality outcomes and all done with very little hassle or disturbance. Wish it was always this easy!
BillN Rowledge
, work completed
Recommended
Pleased
Customer Service
Quality
Value
Very pleased with results, carpets like new.
Brenda, Surrey
, work completed
Recommended
Very good service.
Customer Service
Quality
Value
Very happy with the carpet clean. The technician was prompt, polite and very tidy and helpful. Would recommend to anybody.
Erdham, Surrey
, work completed
Recommended
All the 'greats' wrapped into one!!
Customer Service
Quality
Value
Great promptness, great attitude, great professional care, great results, great to have them in our home!!
Annette, Surrey
, work completed
Recommended
Very thorough and efficient
Customer Service
Quality
Value
Very professional, took care with existing furniture. Excellent job.
Ian, Surrey
, work completed
Recommended
Prompt - Professional - Polite
Customer Service
Quality
Value
Dan arrived on time, was polite, helpful and explained the process fully. He carried out the cleaning of sofa and chairs to a high standard. Carpet when he finished looked like new. Great job, well done.
Phil, Surrey
, work completed
Recommended
Excellent
Customer Service
Quality
Value
Darren did an amazing job, he was punctual, friendly and very efficient. This is the third time I have used your company and wouldn't use any other.
Millie, Berkshire
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Efficient, friendly service. Excellent quality of work.
Laurine, Surrey
, work completed
Recommended
A job well done
Customer Service
Quality
Value
Dan arrived on time & moved the last objects of furniture which I had been unable to move as I have MS. He then explained what he was going to do & started work. He spent three hours working & the end result was fantastic, carpets looked like new! When he was finished, he told me when I could put the furniture back & gave me some plastic covers for my shoes, telling me they could become very slippery when walking on my tiled floor after walking on the damp carpet, a useful piece of advice for me. All in all I was very pleased with the service & the end result & would recommend this company & Dan.
Customer in Bracknell Forest
, work completed
Recommended
Prompt, caring and professional.
Customer Service
Quality
Value
NLC - cleaned hallway, bedroom and large living room carpet. Completed to agreed schedule and budget. Home visit to asses, clear information on how they worked, what they could and couldn't do. Dan, helpful, considerate, honest and listened. Flexible, adjusted start time to meet our needs. Aftercare, careful when replacing furniture, all furniture legs protected with foil, to prevent stain marks. Follow up call between first visit and schedule date, allowed us to change start time.
Which? Trusted Traders Consumer
, work completed
Recommended
Prompt & professional.
Customer Service
Quality
Value
Just as expected as they have cleaned my carpets before. No problems, polite, on time & very good job.
Angela, Surrey
, work completed
Recommended
Very polite & friendly
Customer Service
Quality
Value
Very pleased with results, carpet looks new, inspite of being 35 years old. Cleaner very polite and friendly. Will certainly use again.
Sylvia, Surrey
, work completed
Recommended
Excellent from start to finish
Customer Service
Quality
Value
Darren arrived early, conducted all the work efficiently and thoroughly and completed an excellent result well within timescales. Also provided valuable after-care advice. Full experience from initial quotation, e-mail communication from the Office and final work was all highly professional and friendly. Would recommend most highly.
Customer in Surrey
, work completed
Recommended
Upholstery and Carpet Cleaning
Customer Service
Quality
Value
I first used new Look about 3 years ago. They did an excellent job then of cleaning our carpets - which was why I went back to them this time for some work after we'd had a refurb. Neil was professional, efficient and effective, completing the work to the same high standard as before. He arrived on time and finished about 30 minutes ahead of his schedule. No hesitation in recommending them.
Customer in
, work completed
Recommended
Excellent work
Customer Service
Quality
Value
I have used New Look Carpet Care before to clean our hand made wool and silk rugs. The work done was excellent. We live in a dog friendly home so when the time came to clean easy chair and the sofa New Look was the first choice. Neil did a fantastic job. He got on with his work quietly and efficiently even with the dog trying to help!
Customer in Windsor and Maidenhead
, work completed
Recommended
Most impressed
Customer Service
Quality
Value
Cleaned the carpets in my sitting room and three rugs. Very good service.
Diana, Surrey
, work completed
Recommended
Superb job.
Customer Service
Quality
Value
As usual a superb job was done by Darren, who is very friendly and efficient. I would have no hesitation of recommending them.
Maureen, Surrey
, work completed
Recommended
Truly have new carpets!
Customer Service
Quality
Value
cleaned living room, perfectly honest like I have 2 new carpets! Great couple of guys - envirnomentally friendly products as well, happy, left bottle of stain removal with instructions, did an enclosed area complimentary
Which? Trusted Traders Consumer
, work completed
Recommended